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Garage Door Repair And Installation reviews in Aldie

  • A
    Academy Door & Control Corp
    Academy Garage has resolved the issue to our satisfaction. Alan, the manager at Academy, reached out to clear any misunderstandings, and to schedule one of their best technicians to ensure the garage door would be fixed. The unusual issue to our garage door compounded by the intermittent malfunction was hard to diagnose, but the technician was able to resolve and also made some improvements. I appreciate Academy���s commitment to stand behind their work, to continue working on the problem till resolution, and to ensure their customers are fully satisfied.
    - Olena G.
  • B
    Academy Door & Control Corp
    At first I wasn't happy with the receptionist that answered the phone. She told me that they would notified me, when Angie's List would notify them. When I called again, she said. "as I told you, Angie's List would notify us, and we will notify you." I considered her to be very rude to me. After 10 days I notified Angie's List, and they told me to, "call again, and notify them if I was still having a problem." I called Academy and told their receptionist I did so, and she transferred me to the person that handles all of Angie's List customers. Why didn't she do that to begin with? All of this back and forth could have been avoided. He still didn't have my name on his list, however, he set up an appointment for me anyway. He told me he would straighten it out with Angie's List himself. Academy called, me the day of the work, and asked to come earlier than anticipated. The work and repair were good, and performed in a timely manner.
    - Kathleen A.
  • A
    The technician from Eastern Door arrived promptly and was professional, courteous, and he had expert knowledge with regard to our door installation. We were really impressed with his focus on customer service and the technician spent extra time reviewing the condition of our existing garage door openers and needed service. The price was very fair and we would most definitely call Eastern Door again for our Garage Door service needs.
    - Chris B.
  • A
    Completely satisfied! Angel was easy to get a hold of, was responsive, professional, showed up on time and when he said he would. I can't recommend him enough. The price was definitely right as well! He explained and showed us the work that he wanted to perform so that we could see for ourselves. Very honest.
    - Mike A.
  • A
    Affordable Door
    It was great. The service man came out and diagnosed the issue. he was very knowledgeable very friendly. He fixed the issue... actually he did not leave until it was fixed. it is working so much better now. We will keep his business card for future issues in regards to our Garage.
    - Charlie Nivin J.
  • A
    Family Prestige Garage Doors
    Installer arrived on time and was very professional. Explained the products that he installed and briefly went over how to install/program the accessories that came with the opener.
    The only issue I had was that I was not aware that I had to pay an extra $40 for the install because my home is new construction and they had to install additional components since the home did not have them already. I was fine with paying it because I understood that it required extra labor and materials, but I would have liked for that to be made clear ahead of time. I was told it was listed in the small print of the voucher but I must have overlooked it because I didn't see it.
    I would recommend them t friends/family and would use them again.
    - Myniya M.
  • A
    Family Prestige Garage Doors
    The team arrived on-time and ready to go to work. When I purchased the opener at Home Depot the sales associate advised that I would not need the door extension given the size of my garage door. This turned out to be false, I was very glad that the installation crew advised me of the need for the extension bar. Technically they could've just done it the easy way, installed, and my garage door would hang about 7" lower than it was designed for. So while the guys assembled the new opener and unpackaged everything - I ran down the street to THD and purchased the extension rail. The guys installed everything quickly and efficiently. While they did not try to upsale any services to me, I did ask them if my door needed any particular maintenance as it is only four years old (but builders quality) - due to the excessive squeaking, I opted for one of the additional services the team was able to provide - lube/grease the garage door.  The crew was super efficient and very knowledgeable about garage doors. Would definitely use again.
    - Joel B.
  • A
    Academy Door & Control Corp
    The installer showed up on-time and was extremely professional.  He knew exactly what he needed to do, and installed the opener with no issues.  All the materials were included, and this was a fantastic experience. I would use Academy Doors in the future for sure.
    - Byron R.
  • B
    Andrew's Garage Door Repair LLC
    Installer was professional and did quality work.  System works perfectly and the opener is extremely quiet compared to the older model he replaced.  My only complaint with the service is all of the 'additional charges' that came up throughout the process.  We paid about $200 more than what was part of the Angie's List deal and I am not certain all of those charges were legitimate.
    - Karen L.
  • A
    ABC Garage Repair
    We had one problem and was hoping it would resolve it but we had to spend a little more to replace springs on it as well. We were happy with the service. We were certain that something like that might happen but we weren't 100% convinced what he was doing would resolved the problem we were having. He made a suggestion to what would resolve the problem and he replaced the springs as well as doing the reconditioning. Very professional.
    - Colleen B.
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Garage Door Repairs in Aldie

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