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Find Top-Rated Aldie Computer Repair Services

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Computer Repair reviews in Aldie

  • A
    The Genius Bar wanted me to replace the "front board," which of course they were unable to do since the parts are no longer sold by Apple.  Turns out, Randy just took out a nylon-bristle toothbrush and scrubbed off a little condensation corrosion on one of the boards, then blew out the case with some compressed air.  He then charged the battery for a minute or so and, voila, it booted right up when he hit the button.  After speaking with the "geniuses." I sought out several local computer repair shops in my area, including the Micro Center the geniuses sent me to.  That Center wanted to charge me a flat fee of about $900 to send it off and have the front board replaced and the drive wiped and reformatted, with no chance of salvaging any information on it -- basically, a refurbishing of the existing hardware.  After he got it back up and running (in about three minutes) Randy was willing to charge me a flat labor fee of $300 to make a bootable back-up, clean the system up, replace the HD with an SSD, upgrade the RAM from 4 to 8 MB, and make certain that all was running properly, including a full diagnostic check with report, virus and malware check with report, and a clean reinstall of the OS.
    - Mollie N.
  • A
    I checked Angies List and selected Geeks R Us. Steve was great. He was very responsive, very patient and listened to my description of the problem. He gave me an initial estimate of cost and time to repair. Steve was not sure if the data could be retrieved but Steve went the extra mile to try and retrieve the data. He kept me informed on the progress and, once he knew he could actually retrieve the data, called me, explained what needed to be done, and updated me on estimated cost and completion time. Steve was able to save all my data and transfer it to a new portable hard drive.  He met me at my local office at a convenient time  to return the new drive. Steve is a great computer tech that I would call again and recommend highly. I hope not to have computer issues again but if I do, I will call Steve at Geeks R Us!
    - Jack Y.
  • F
    In the refurbished computer, they used some of the parts that they took off my old computer. I had several problems with the computer once I got it back. The computer died on me about 1 month after I received it. I asked for a refund and offered to give them their parts back but they refused to give me a refund.
    - Jewell M.
  • A
    Courtney was incredibly responsive from the start. We are not the most technologically savvy computer users. He was patient and thorough during each step. He arrived on time and kept to the timetable that we had decided upon after our first meeting. He made sure to transfer everything from the old computer to include our contact list in Outlook to a few hidden folders. After he left we realized that we no longer had access to our "Favorites" in Internet Explorer. Courtney returned the following day to transfer that info for us. He also took the time to update us on some of the new features and also shared with us some time savings tricks. His fee was in the range of his initial estimate. We would highly recommend him to anyone & will be using him in the future for any computer needs. He even took the time to show us how to use Skype and made sure we had documented everything in the process.
    - Beth D.
  • A
    They were very professional, friendly and most important they were patient with questions that must have been simple or even repetitive to them. Extremely helpful and worked fast.
    - BETH O.
  • A
    unknown
    - Catherine H.
  • C
    unknown
    - Jill N.
  • A
    They did excellent work.
    - Pornpit H.
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Computer Repair Services in Aldie

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