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Chimney & Fireplace reviews in Aldie

  • A
    Prouty's Chimney Sweep Inc
    In November of 2016, Mr. Prouty responded quickly to my request for a quote. I analyzed the top of the chimney and agreed that a concrete chimney cap needed to be poured to fix the poor job that the builder's mason ad done five years earlier. However he said it was too cold to do concrete work and that he would do it in the spring. He returned in the spring to review the condition of the top of the chimney and we scheduled a date of service. The crew that did the work was right on time, explained what they were doing, were neat and professional in their installation and the removal of the form once the concrete was cured. I've delayed writing a review until almost a year had passed to make sure that their work resolved the problem. I can safely say that the diagnosis was spot on and the new chimney cap has eliminated the leak. I will certainly use Prouty's again for all my chimney work.
    - Doug S.
  • D
    Saunders Landscape Supply
    I read the reviews and I took a gamble. This will be excellent firewood next year. Service was on time and they put the wood exactly where we asked. Quantity and size was excellent. Issue is the wood is not seasoned - smolders, hisses and occasionally you can see the moisture boiling out of the wood.
    - steveal r.
  • A
    Mulch And Stone L.L.C.
    I received an email from Mulch and Stone a few days ago that advertised two cords of seasoned firewood for $499 including delivery. The deal seemed to good to be true (as I usually pay about $650- $700) When the driver arrived, she asked me where I would like the firewood dropped, I have a long and winding driveway, and she was able to back up the whole thing and drop it right in front of my garage! The dispatch was friendly, the driver was great, and I can't wait to burn this GREAT firewood!
    - Michelle L.
  • F
    Duct Clean 1974
    BEWARE! This company will take your money and not do the work. I hired this company due to the good reviews. I just purchased a home and the house was vacant. I let the tech in and left him to do the work and lock up when he was done. I assumed it was done right. About three weeks later I removed one of the duct vents and put my phone up inside to take a picture. It looks like a mouse nest was in there. How good of a job could he have done if all this nasty stuff was left in my ducts? Fast forward 6 months from the service. I'm having a fireplace insert installed in my wood fireplace. The chimney inspector looks up my chimney and tells me I need to have my chimney cleaned prior to the install. I tell him it was cleaned 6 months ago and hasn't been used since. He laughed and said "I hope you didn't pay them". He told me to make them come back, as it wasn't cleaned at all. He took out his phone and took a photo showing me a sooty flue and chimney liner. So, I immediately call the owner, Ms Vega. She sounded nice, tells me she will refund my money. She also tells me that she fired the tech due to quality issues so time back. I was happy she admitted fault and offered a refund. That was my mistake. The next day I get an email from Ms Vega refusing to refund my money. She claimed I was out of warranty! Are you kidding me? You admit fault and tell me you fired your tech for poor quality work, then refuse a refund due to warranty timing! Oh, in case she can't read a calendar, I was still technically in the 6 month warranty window so I was actually covered. I've emailed her several times asking for my refund, each time she refused. The last email she even claimed she had sold the company and told me to ask the new owner for a refund. BTW, according to the state of VA, she's still the owner. This is a shady business with a untrustworthy owner. Do yourself a favor and hire a different company. Unless you know what they are supposed to be doing, you'll never know if they did the job right, or even did it at all. Since all the pipes and ducts are hidden, she can take your money without actually doing the work. Good luck getting them to do right by their mistakes or honor their BS warranty. The price is too good to be true for a reason. They don't actually do the work. This is one of the worst companies on Angie's List. STAY AWAY.
    - Byron R.
  • B
    American Exteriors & Masonry
    American Exteriors installed a 625 Sqft Patio with fireplace for my house. Overall a great company to go with from a price perspective. Their sales representation/price was much better compared Hollaway.  Just keep in mind that they have to be micro-managed. You have to stay on top of things such as brick color, worker schedule, concurrence to design specs etc. Also the workers they hired didn't show up from time to time and this was a frustrating experience for us. The owners were also not sure of their whereabouts. Overall though the project was well done.
    - Ankur R.
  • F
    Complete Chimney & Fireplace Inc
    Never did the job. They emailed me through Angie's List, set the appointment for October 15th from 8am-12pm and never showed. Never responded to my email and after Angie's List contacted them, they emailed and said they never had my information which is impossible since they set the appointment. He asked for my info again and still never called. I emailed him again and he said it was the first he was hearing of this which is a lie.
    - Stephanie Z.
  • A
    Complete Chimney & Fireplace Inc
    After an initial scheduling glitch, they showed up on time and did what I had asked them to do. They inspected the flue and exterior chimney, recommending no repairs.  They were careful to put drop-cloths all around and cleaned up after themselves.  They made further recommendations about advising future renters how to properly use the fireplace.All-in-all, it was a good experience and I will certainly try to use them in the future.
    - Mollie N.
  • A
    Capitol Chimney-Air Duct Cleaning Inc
    I have the pleasure of working with Capitol Chimney multiple times a year. I am a Realtor and have many clients always looking for solid contractor referrals. Luis and Capitol Chimney are always fairly priced. They stand behind their work. When Luis says he is going to do a job it gets done. He is efficient, fair and honest.
    - Kristy T.
  • A
    The Fireplace Doctor
    The sweep arrived on time and was done in about an hour, having climbed on the roof to inspect all areas around the chimney.  He gave me a written report of everything that was right and everything that needed attention.  Although the estimate for what needed repairing was more than I expected it to be, I really had no frame of reference since it was the first time I'd had a chimney cleaned and inspected.  The cleaning and inspection, however, was prepaid so that was exactly what I expected.  No pressure was applied to do any repairs, simply a written report was submitted with the comment that if I decided to do the repairs, they would appreciate the business.  I was very pleased with the experience.
    - Mollie N.
  • A
    Potomac Services
    It was very simple to obtain a quote and schedule Potomac Services to come out to perform the air duct cleaning, chimney sweeping and dryer vent cleaning. Potomac Service showed up to execute the work right on schedule. Each of the jobs were executed professionally and to my satisfaction. They were very courteous and respected of the house. They even answered my questions regarding installing a wood burning stove and how I might replace my current dryer vent. I was very  pleased with Potomac Services and will absolutely use them again. Job well done.
    - Anthony M.
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Chimney And Fireplace Contractors in Aldie

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