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Recent Dryer Vent Cleaning Reviews in Wellsville

  • A
    Best Fire Protection
    Don't usually make posts about services however, these guys are worth mentioning. We were way overdue for chimney and dryer vent cleaning services. If you need these services performed, I HIGHLY recommend this company. The office staff and service technicians were friendly, professional and very knowledgeable. Feeling confident going into fire burning season.
    - Elizabeth T.
  • A
    Air Duct Cleaners Inc
    It was for a rental property for a tenant in another city. They didn’t complain, so it turned out okay.  They did all the scheduling with my tenant too.
    - Kirsten F.
  • A
    RSG General Contracting & Air Duct Cleaning
    I've never had vent or duct cleaning done before, so I didn't know what to expect.  I researched a bit, but took extra time to review the websites of companies that offer this service, how it is done, why, trying to be careful about my choice.I called the main number for Royalty Services, and Samson answered my call.  I was impressed I didn't get a voicemail box. He was very nice, asked me a few questions to help determine my overall needs, discussed the pricing (gave me a quote based on the data I gave him), and set up a date/time to do the job.  While I expected to have to wait a couple weeks for an appointment, he was able to get me on his schedule very quickly!He gave me a timeframe for the scheduled date, and said he would call me as he was leaving his earlier appointment.On the day of service, he did call me as promised, and arrived at my door perfectly within the one hour timeframe he said he would.  He was even on the earlier side of the hour, not the later side.I can't remember the name of the employee he had with him, but they were both extremely polite, and very professional.  They came in, had me show them the vents, Samson offered to explain the process to me so that I would know what and how they were going to clean the ducts.  They set up their equipment, including corner guards for my walls, shoe covers, etc.They also pointed out the vents/ducts that had stripped screws, and asked my permission to remove them, and replace with their own.  As they worked, they invited me to see 1st hand the nasty fur-balls and crud that was accumulated in my vents.  They also showed me on a vent how they actually remove the garbage in them.  It was good to see the process, it helped it all make sense to me.When it came to the dryer vent, mine is challenging in how the builder configured it.  Samson was clear with me that this setup could cause problems, including damaging the flexible pipe, I gave him permission to still attempt to clean it, and I would take responsibility if it got damaged.  But we had to try because our dryer had quit drying clothes due to a vent clog.Samson was very careful, and was able to get a very large clump (basically an adult rabbit, not just a dust bunny) from the vent!  Walla!!  My dryer worked again!!I have over 25 vents in my home, and while he told me the job would take 3-5 hours, depending, it was done in about 4, I think.  My house was left VERY clean, all vents replaced as if never removed, nothing left out of place that I didn't already have moved for them.They were extremely thorough, very clean, and while a tiny bit of fuzz was visible in some areas, I was told about it, and was able to vacuum it up.  But honestly, had they not told me, I probably wouldn't have even noticed.I felt the price I paid was very fair and reasonable when considering their time here, and the high number of vents I have.I had at least 15 years of dust built up in my ducts.I am considering getting some furniture professionally cleaned, and will now consider hiring this company to do that work, as well.  I feel it's worth the risk considering how impressed I am with the work they did on my ducts.  It was obvious to me that they care very much about the quality of work they do.Thanks, Samson!!  Awesome work, much appreciated!!
    - Sabra B.
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Dryer Vent Cleaning Services in Wellsville

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