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House Cleaning reviews in Provo

  • F
    Completely Clean
    We asked them to clean very specific things, those did not get cleaned. It took them 8 hours to clean what I could have done in 2 hours. I think they took a nap!?! I tried to contact the company with my complaints, it has been over a month and they still have not replied to my attempts to contact them. Use Merry Maids, they maybe more expensive, but completely clean won't clean and you will be completely ripped off!
    - Jeremy S.
  • A
    ENS Star Cleaning
    They were hardworking and thorough. My house sparkles from crown molding to baseboards. My cooktop was very dirty but now it looks like new again. I have many bookshelves and they were thoroughly dusted. Grout was scrubbed with much diligence. I am very pleased with the job done.
    - Meggin A.
  • F
    We Clean Homes LLC
    They simply did not contact me by the time promised. I needed it right away. They may be great and I may try them again when I am not so pressed for time. The date I gave as the last contact was when I contracted for their service through Angie's List. I also emailed them today but haven't heard back so am not sure if contact was made either time. I hated to give them a grade because I'm only going by a no contact. Thanks. Elizabeth Cutler
    - Elizabeth C.
  • A
    Home Organizing Storage and Decor
    It was an Angie's List Big Deal that I purchased. They were pretty good. They were able to get me an appointment over the holidays pretty quickly. They were efficient and friendly. They were good. Their flexibility with scheduling was really great. They were prompt in their response and communication. They showed up when they said they would. They were fast and efficient. The work was pretty good; it wasn't super exceptional. The chemicals were a little strong but they probably did the job. I didn't pay any additional.
    - Lee T.
  • A
    myriam's cleaning
    I was trying to clean the house before my spouse got home but it was just too much. I called Myriam to see if she had an opening in her schedule and she was able to come for an hour. She did a great job as always, efficient and to the point. No messing around.
    - Kellen D.
  • A
    myriam's cleaning
    Great. She show'd up on time, we chatted a bit and she worked really fast.  I had originally planned on her just doing the ceiling and windows, because  I couldn't after giving birth, but she was so fast I figured why not just have her do everything. She was flexible and able to stay another 2 hours. Her English is really good and she's a mom, too.  I trust her in my house.
    I wish it was a little cheaper, but cleaning supllies aren't cheap these days and I DID get what I paid for.
    - Kellen D.
  • B
    Mr Clean Services
    The initial interview with Pedro went well: he was personable and inspired trust. During the interview, he went through the house to determine what would need to be cleaned and to pinpoint specific problem areas that perhaps I had not noticed. Having just moved in one month previously, I had performed a very detailed cleaning myself due to havng had an allergic reaction. Pedro easily spotted the areas I didn't clean (windows, blinds) and pointed out the areas that were surprisingly clean due to my cleaning (closet shelves, baseboards). His scrutiny told me that he had an eye for detailed cleaning which is exactly what I was looking for. He said that my house would need a "partial deep clean" due to the current state. At the end of the assessment, he explained that he would be unable to clean himself due to having had surgery on his wrist. Instead, his wife and son would be doing the initial deep clean. He estimated 8-10 hours for the cleaning at $30 per hour. He was able to schedule the cleaning to happen quickly. On the day, they were about 30 minutes late in arriving due to traffic problems. They completed the house in 11 hours. The cleaning team worked hard and consistently throughout the day, taking only a 15 minute break for lunch. The cleaning was thorough and included every area I would have done myself as well as both balconies. They removed every book from bookshelves to dust the shelves and the books. They also moved everything from within the undersink cabinets to clean and removed everything from the floor of the closet to clean it as well. The amount of time it took was equivalent to what it would have taken me had I performed the job myself. Pedro came and went during the day to supervise and to provide additional instructions. At the end of the job, he spoke to me by phone to ensure that I was satisfied. I was. My only disappointment was that the son had thrown away all partially used bars of soap and a magazine left in the bathroom. As one of the soaps was a special facial soap, I was distressed. I told the son, and later Pedro, that they should not throw away soap. Pedro explained that they throw away soaps that seem very small, apologied, and offered to pay for the soap. After they left, I realized that the entire floor that I had just seen them mop had a gritty feel. I called Pedro the next day and reported the problem. He talked to his wife and discovered that it was Comet residue from cleaning the bathrooms. I asked him to come over that day to re-mop the floors. He brought over another girl who re-mopped the floors twice while Pedro, again, apologized. At the end, he asked if I was happy with the floor, insisting that I try it out. The problem was fixed to my satisfaction and I was happy with the speed of resolution. I was pleased with the level of detail, the price, and the service. I set up a regular cleaning schedule. No contracts were signed, and he verbally affirmed bonding and insurance.
    - Tammy G.
  • A
    2 Local Gals Housekeeping
    It went well, they were very friendly and professional.
    - Lena B.
  • A
    ENS Star Cleaning
    unknown
    - Christine K.
  • A
    We Clean Homes LLC
    unknown
    - Kasey B.
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Home Cleaning Services in Provo

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