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Find Top-Rated Park City Carpet Installers

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Carpet Installation reviews in Park City

Real People ~ Real Reviews ~ Real Results

  • Poor install- Spoke to Brad in person about it - he said he would have installer call directly (not sure why he would not handle himself)- no call ever received. Gave up. Very visible seams, poor planning as to where seams were placed, stair landing pattern not aligned properly-, raw seams left along walls & under cabinets (not finished properly) - only about 3 sq feet of excess- not enough to even fix stair. Installer was rather dismissive, did not even bring their own vacuum (I had to vacuum myself). Found staples etc. for weeks after. Super poor job - do not use them!
    - stephanie s.
  • The owner and people in the store are very knowledgeable and helpful. Had great ideas and really helped to come up with some great combinations of flooring, tile, etc. However, the installation scheduling was difficult and we had to have the installers come back a few times to get things just right. On the negative side, getting responsiveness from the installers was a real hassel. On the positive side, they stood by their work and eventually got things done and it looks great. great quality.
    - Brett W.
  • They did an excellent job and the carpet fit perfectly and we are very happy with it.  And we feel it was a very reasonable price.  There was only one thing that made the experience less than perfect and that was the following.  We had brought in the carpet and a written drawing with specific measurements for cutting.  Time went by we didn't hear from them.  Finally we called to find out if it was finished and then they told us we needed to make a template.  And actually the making of the template was a very good thing to do because we had to make changes to it here and there to make it fit well into the space.  So we were glad they insisted on a template.  But we do think they should have called us right away to tell us that when they determined that they couldn't do it from the drawing.  An extra week or two went by.  But we are very pleased with the job they did.
    - Judy P.
  • Paul showed up late (but did text to say he would be late ... which was OK).  And, seemed to understand the job.  He said he would call us back with an estimate but NEVER called back.
    I'm OK if he didn't want to do the job -- tile layers seem to be pretty busy right now.  But, I waited a week for him to get back to me before calling for other estimates which has delayed the entire home refurbishment project (need tile done before installing the wood flooring and carpeting).
    Not getting back to us was Rude and Unprofessional.  As I look back through the Angies List reviews this seems to be a pattern from them.
    - Nick C.
  • They were very attentive and John Sterling did excellent work. Answered all our questions, was very fastidious about the details.  He even came back to resand and finish a couple areas where the appliance installers scratched the floor
    - Cortney J.
  • Carpet Diem was incredible to work with replacing water damaged flooring.  We had flooring installed by them about 2 years ago in our basement, a hickory laminate. Which looked awesome, until one night our water softener leaked.  Alice was awesome to work with, she was very responsive and placed our order imediately.  She also told us that the flooring had dropped in price and that we would be getting the new lower price, talk about an honest company.  She also followed up with the laminate company and made sure we were very well informed about the timing of our order as it was backordered.  She somehow got the date inproved and had it deliverd a week earlier than what the flooring company had orginally promised. The crew that installed the floor, did an awesome job and everything has been fixed.  I'm was very pleased start to finish with the whole process.
    - michelle p.
  • Selection was good. Sales and install showed up when promised. My only beef: i was specific that i did not want damage to my wood baseboards. Sales assured me they were very careful. Well, not the case. I have many many scuffs on my 5and quot; solid wood baseboards, and they look really bad. It's a shame that the previous homeowner kept them in perfect condition since 1999 and they get damaged on my watch. If he would have been honest with me, i would have applied 2 coats of painters tape to limit damage - I RECOMMEND THIS TO EVERYONE. It's very little labor and expense to attempt to save your baseboards.
    - danielle s.
  • We are extremely impressed with Kalia and the quality of work that was performed.  Scott worked with us to set up an installation date and time that was best for us, and was very knowledgeable and involved in our decision making process.  He was also available at all times and a great communicator .  He made sure we were aware of all costs involved so there were no surprises.  We were especially happy that at the last moment, we decided to install tile in the entryway downstairs, and Scott was able to make that happen within 48 hrs, so that the tile could be installed before the new carpet was installed.  Both the carpet installers and tile installers were prompt, professional, and meticulous in their work.  We are very pleased with the final result and will definitely use Kalia again for any future flooring projects.  To top it all off, Kalia also gave us the best price!
    - Cody F.
  • We were having company in town, wanted to take care of this before they came. We went to Kalia (got it from Angies list) on a Monday, met Scott, picked the carpet. Scott came to our house did the measurement and ordered the carpet on Tue. The carpet arrived on Fri. His team installed it for us on Sat.and following Mon. So everything was done in a week. We are very happy with the result.
    - Wendy F.
  • Superior Carpet Repair is a family owned business & he does the work himself.  It was easy to work with him...from scheduling to completion.     The carpet had been improperly installed by another company & Gene managed to remove almost all of the wrinkles & ripples.      He was great to do business with & I would not hesitate to do so again.    The best part...the cost came in less than his estimate !!!
    - teri f.
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Carpet Installers in Park City

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