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Pinnacle Security LLC

Founded 2001 • Angie's List since August 2007

C Rated | 36 Reviews

Description

Additional phones - (801) 437-1020, (801) 616-4388, (866) 437-9625, (888) 217-2550, (866) 722-9030. Additional emails - service@pinnaclesecurity.com, sdean@pinnaclesecurity.com, estatements@pinnaclesecurity.com. Additional DBAs - First Pinnacle Alarm, First Pinnacle Alarm Inc, Pinnacle Home Security System, Vigilon Inc. See website for additional service areas. Additional Website - www.pinnsec.com, www.joinpinnacle.com, www.pinnacleclear.com....

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A

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Link Home Security is a Mountain Alarm company and has been in business since 1952. We're 5-Star rated with Alarm.com--the highest rating possible! Our 5-Diamond-rated central station has redundant locations so you'll never be without service. Our 2Gig (cellular) and Z-Wave products are the highest quality on the market. Everything we sell is backed by a 30-day money back guarantee. Our customer support is unparalleled in the industry!

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Verified Reviews

A few reviews for this pro…

B

RATED

02/02/2017

It started with the name Pinnacle. It started going downhill maybe when somebody else bought it. My husband picked them. He had a cold call and then he went with it. I think we had another system at that time.

DESCRIPTION OF WORK
They provided home security system. I had a new panel box put in.

CATEGORY home security systems

B

RATED

04/10/2014

Their price has always been good. Their pendant is practical but it is so ugly. I wish it looked like jewelry. The alarm is not so loud. Their technicians are very unresponsive. The operators on the other hand are responsive and helpful. The medical alert is not loud enough. You cannot hear it upstairs in bedroom. They are not punctual.

DESCRIPTION OF WORK
I use Pinnacle Security LLC for alarm services. They put a sensor on the window which is supposed to react to the sound of breaking glass. They put alarms on the front, back and garage doors. They gave me a pendant to wear because I always fall down.

CATEGORY home security systems

C

RATED

10/16/2013

The alarm service itself is fine, if not the cheapest available.  My only complaints are with the contract terms and the company's business policies related to its contracts.   First, the company insists that you sign a five-year contract.  In 2010, when I purchased my home, I offered to take over the remainder of the prior owner's contract so that I, as the current homeowner, would be the party o...

DESCRIPTION OF WORK
Provided alarm service to the house for three years after purchase of house with existing alarm contract.

CATEGORY home security systems

D

RATED

06/01/2013

* Constantly tried to up-sell and lock you into another long-term contract * When we replaced the front door (when we moved out and b/f we turned our house over for lease) and requested a new contact for the door it was never received despite multiple requests       * As a result, the alarm could not be monitored * When we moved out and requested cancellation, it was never done and we continued to...

DESCRIPTION OF WORK
Installed & and provided security & fire alarm monitoring

CATEGORY home security systems

F

RATED

05/20/2013

promisedms made not kept....cheap product..

DESCRIPTION OF WORK
Put in a cheap system

CATEGORY home security systems

Services Offered

Residential & commercial security system.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
25%
Emergency Service
Yes
Warranties
Yes