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Flooring reviews in Orem

  • F
    Old World Stone
    Buying our tile from Old World Stone was an easy experience, the sales staff was helpful and knowledgeable. After the sale they provided VERY POOR customer support. We had multiple problems, but they deferred all problems to the installer, who was the problem. They had no quality control process but left all quality questions or problems up to the installer who was contacted by OWSI, not us. We requested help several times and invited our sales person, to come and see the installation quality (we live less than a mile away from OWSI store) but there was no response. The installation took almost a month and a half. Problems with quality includes; wrong size grout gaps, inconsistent tile gaps, tiles not flat or straight on the wall or floor, sloppy grout lines, crooked and very poorly installed drain, and chipped floor tiles. We felt that OWSI customer service was only when it is convenient for them. It was apparent early on that the quality of the work was poor and not what we asked for. We felt abandoned by OWSI and feel that better customer support should have been given.
    - Paul S.
  • A
    Dan's Carpet Inc
    He went the extra mile to make sure I was happy with it.  I changed my mind three times and really struggled with trying to decide what I wanted, he just wanted me to be happy. I am very pleased with the work and the price. I would highly recommend him. The quality of work was great also. He might be hard to get ahold of, however, it is because he is just really busy!
    - Laura J.
  • A
    Reed Jessee Construction Inc
    They were meticulous and did a really good job with my bathroom. He gave a lot of good suggestions on what is better long-term and he used only the best materials. We're thinking of building a new house, and we're thinking of hiring him and his son help us with that, that's how much we think of them.
    - Chere Y.
  • A
    Great! The company has very capable young men that were well-mannered and diligent while they worked at my home. They showed up when they said they would, called if they'd be late, and finished ahead of schedule. Dustin, the owner, worked with us to help us decide what kinds of tile would work for each area and how we should have them installed. In the end, we've wound up with a beautifully installed tile floor that goes from my back and front doors all the way through to the bathrooms. It looks great, they were great to work with, and we couldn't be happier! Great job, guys! :)
    - Lauren H.
  • A
    Salt Lake Wood Inc
    andy and his crew demonstrated considerable professionalism and expertise. They know and love wood flooring and give excellent service.
    - Pamela M.
  • A
    Work was done as scheduled in a professional manner. One person did all the work.
    - Robert B.
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Flooring Installers in Orem

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