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Carpet Cleaning reviews in Orem

  • A
    SCOTTS CARPET and Upholstery Cleaning
    Gabe showed up right on time (even a little early). He was incredibly friendly and nice and I felt completely at ease with him in our home. He worked hard and explained what he was doing, which I liked. Our carpets look much better and our house doesn't smell like cats anymore!
    - Christie C.
  • A
    AJS Carpet Cleaning Inc
    So our carpet was disgusting! My wife and I have been meaning to get it cleaned for some time now. We had heard great things about AJS Carpet Cleaning from our neighbors and other friends in the community. Not only are all of the stains gone, but the carpet that I always thought was too far gone looks brand new! Even better than that, Victor, came with a smile and did an extremely thorough job. Thanks AJS! You come highly recommended by the Barrus family.
    - Stephen B.
  • A
    BOSS SYSTEMS
    This is a great company and they do a superb job. We use them for our home, office, and rentals. It's obvious every member of Alan's team takes pride in what they are doing. They are professional, friendly, and they go way above and beyond to make sure the cleaning is right for your type of flooring. Call Boss Systems to schedule your carpet cleaning and you won't ever call anybody else again!
    - Dana B.
  • F
    AJS Carpet Cleaning Inc
    Mark showed up, refused to take the coupon that we got off their website (that the manager/owner told us we could use). He complained about his knees, complained about the fact that we had pet odor (THAT IS WHY WE CALLED A CARPET CLEANER). We had paid an extra $40 for pet stain cleaning services. He did clean in the allotted time, however. Finally, when he was finished and sweaty HE SAT ON OUR COUCH without asking. We left town the next day to allow for maximum showings during the weekend. The first day we were gone, we heard from several of the 17 showings that there was a heavy mildew smell upstairs, and that several people left immediately due to it. He had not properly sucked up the extra water, nor provided an antibacterial spray or mildew suppressant. We called the owner again and told them they needed to do the job correctly while we were out of town and we still had interest in the house. He called Mark out again, who complained to our realtor when he showed up, and initially just sprayed some lemon scent around the upstairs. The realtor told him he needed to actually do the job again, properly this time. He did, and finally fixed the mildew smell upstairs, but somehow unlocked an unholy pet smell (Where did that $40 go again?) in the basement, which we ultimately fixed on our own with baking soda and enzyme cleaner when we got home. However, here's the icing on the cake: while he was there finishing up he actually talked to some people in the midst of a showing to tell them about the "sick animal" that lived in the house and made the smell. He claimed to us, to be able to fix, but didn't. Again, this was just a normal urine stain that we finally fixed ourselves in a couple of hours. Mark was rude, unprofessional, and at the end of the day, took two times to only SORT of do the job right. I would absolutely not call them again.
    - Steve D.
  • A
    All Pro Disaster Cleaning
    All Pro was quick to give me a bid. Their technicians were very prompt, cleaned up the mess quickly, and had great craftsmanship. The place looked like brand new and I was very happy at how quickly it was done. They made the process easy and simple.
    - Dixon T.
  • B
    Clean Green Carpet Cleaning LLC
    I was not happy with them because they left a residue on the carpet. I called back and they came back. They told me the guy who cleaned the carpets was fairly new. So they cleaned it again and they were much better after that. They were very responsive after that. They rectified the problem. They got back to me and followed up. The price was good. 
    - Debbie M.
  • F
    Green Clean Organic Carpet Cleaning
    They arrived on time, and went through the house and gave us an estimate. The estimate was quite a bit higher than the numbers they gave over the phone. They advertised a 100% satisfaction guarantee. We agreed on the price to clean 1100+ sq. ft. of carpet and 2 flights of stairs. They advertised a 6 step process on their web sight and confirmed they would do them when we agreed on the price. They brought in their cleaning devices and said they were done within about 45 minutes. The carpet did not look hardly any different. There were still dark tracks on all the traffic areas. They did not have any type of extraction vacuum system at all. When they said they were done, I told them it did not look any different and that I was not satisfied at all, and ask them to redo especially the traffic areas, they refused and told me it would not get any cleaner and that my expectations were too high. When I ask them about the satisfaction guarantee they told me they would not do anything further. When I pointed out that they did not do several of the steps they advertised, (Commercial vacuum before cleaning, raking to lift pile, etc.) they told me they did most of them and would not do the rest. I told them I was not going pay them unless they did what they had contracted to do. At that time the technician/owner Wade called the police and said he was filing a and quot;theft of serviceand quot; claim against me and that it would and quot;cost me a whole lot more than the cleaning billand quot;. I then asked him to get out of my house, he refused to leave until the police came, but stood in the family room and kept making threatening comments. When the police came they told me I needed to at least pay him something or they would have to issue a citation, and suggested I try to negotiate some lesser amount. When I tried Wade refused to lower the amount at all, but demanded a credit card payment for the full amount. I ask him to tell the officer if he had done all the steps agreed and he told him he had only done part of them, I also ask him if he was going to honor the satisfaction guarantee, and he told me and the officer that he was not going back in the house for any reason. I ask him to at least put the furniture he had moved back, he again refused. I had no choice but to pay the whole bill. The officer noted in his report that he had observed that it looked like something had been done to the carpet but it was obvious that it was still very dirty and dark tracks were still on the carpet. We contacted another carpet cleaner that came out the next day and the carpet was cleaned without any problems and looked great. It appears that Wade has done this before, I would not use them ever again and would advise everyone else to stay away too.

    - Arthur S.
  • A
    CCM
    They arrived on time and were great to work with.  They worked almost 9-10 hours with all the carpets, chairs, couches and three sets of stairs.  They were detailed and were not going to leave until they had it perfect.  Well, it was perfect.  I thought in many places I might need to replace the carpet it was so ratty looking.  It looks great and I WILL call them again.  My dining chairs were all marked up with grandchildren and sticky dirty fingers over the years and now they look really good and I am so pleased.  I also know now that I am not going to worry about the mess with the kids anymore, I will just call CCM and get them cleaned again.
    - Christine D.
  • A
    Clean Green Carpet Cleaning LLC
    All carpets in our 4 bedroom house, including berber carpets, stairs, and pet treatments in two areas.  We are very happy with the results.  The carpets look like new.  The smell was nice, not overpowering.  It dried quickly even though it was a rainy, humid day outside.  The house still smells great.
    - Melissa E.
  • A
    Carpet Consultants Usa
    I have had Vohn, with Carpet Consultants, clean two of my rental units also, and since he did a good job, I had him come do my house also. At all three places, he was honest, did an excellent job, gave me a good price, was reliable and on time. I just found him in the phone book a few months ago. I used to use Boss Carpet Cleaning, but I've found a carpet cleaner that does a better job for the same or better price. 
    - Alan M.
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Carpet Cleaners in Orem

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