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Recent Firewood Company Reviews in Hyrum

  • C
    Hot Guy’s Fireplace Company
    Replacement door. Parts not attached. Salesman attached some parts but not all because he didn't have tools, used homeowners tools and didn't finish the job. Would we recommend? Never!
    - Jan F.
  • F
    Hot Guy’s Fireplace Company
    First off, I called on Friday 12/26/2014 to schedule an appointment for my broken fireplaces, of which there are two. I spoke to Chris who in the beginning was fine. We scheduled for Monday 12/29 at 1130am. At 12:30 that day, no repair guy. At 2:00, I called. I was told he was on his way. At 3:00, no repair person had arrived so I called again...told, by Chris, the guy got stuck and wanted to know if I could come down the road and pick him up?????? REALLY????? We rescheduled for Tuesday, 12/30 at 9:00. Was told, by Chris the repIr guy would have to borrow the bosses 4wd truck. At 10:00 am, no repair guy, I called, guess what I was told...? He's on his way. At 12:00, pm, no repair guy, you get the pattern here? It is now 5:00 pm I have called 6 times today and now they are not answering the phone, very professional, huh? No repair guy ever showed up. Unfortunately, Chris took down my credit card which they had better NOT charge. I should charge them for this horrible experience. I wasted two whole days!!! With two broken fireplaces. FAIR WARNING...DO NOT USE THIS COMPANY.
    - Suzette K.
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Firewood Companies in Hyrum

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