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Recent Mudjacking Reviews in Hyde Park

  • A
    Lift-Up Concrete
    We contacted Gregory, (the owner) and he came out to see what needed to be done and gave us a bid. We had patio concrete that had dropped and needed to be lifted or leveled. Gregory was professional and down to earth and personable. He explained their process very thoroughly. Gregory gave us the best bid in comparison to others we'd received. We later contacted Gregory saying we wanted to go ahead with his company doing the work. His workers (Scott and another man) came out on Monday, October 1st, and did the job. They arrived a little early and did the whole thing in about 2 hours or so. Afterwards, Scott stayed for a short time to chat and make sure we were good with things. He was the same as Gregory - personable and down to earth. We appreciate the service we received and the quality of work as well. Thanks! :)
    - Jana M.
  • C
    #1 Concrete Lifting
    Communication was always good with both Mark and his area manager; Josh. Josh was actually very helpful with advice. He came out to our house, reviewed the situation and gave me an understandable explanation of how to both remedy things (no footers on one end of our older home) and how to protect against future damage. He spent probably 20mins detailing different options and their effectiveness. At that first meeting I knew Josh was my choice for the job, I just needed to verify their licensing/insurance and arrange funding. Seemed like a done deal. Mark Loertscher was very forthcoming with offers to show us evidence of insurance. Right before I was ready to issue payment, I went to verify licensing and am left doesn't exist for this company as a 'contractor'. Kim at Utah DOL Professional Standards and Licensing said that an application has been submitted for #1 Concrete Lifting as a business but it's not approved yet...I was told that they've been working for YEARS but maybe under another name...and that Mark has a business license but is not himself a Licensed Contractor. Our written bid asked that checks/payment be made directly to him. Lastly, the BBB shows an "F rating" and says that they've had 4 compaints against them; two in 2011 and two in 2009. The most recent ones were resolved. If one of these situations existed I'd probably call for an explanation and move forward...but  the sum has me hitting my brakes. I still want to use them!!!!  Josh has me convinced that he not only knows what he's doing but has our best interests at heart. I just can't justify going with a corporation that isn't recognized as 'licensed' by the State of Utah. If that issue were resolved, I'd probably ask Mark about the BBB issues and move forward...if we ever buy another house and need help I'll probably pull out Josh's card and see if they are ready by then. Right now, I'm too rattled to feel confident about this provider...who has never acted in any way other than professional. It's the paperwork that's not in order. All things considered, I feel compelled to move on.
    - Sandra A.
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Concrete Levelers in Hyde Park

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