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Find Top-Rated Herriman Computer Repair Services

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Computer Repair reviews in Herriman

Real People ~ Real Reviews ~ Real Results

  • 18-month old Toshiba laptop which worked fine except the fan was noisy and we got a fan error notice on the machine.
    Left computer on a Saturday evening for free diagnostic. Supposed to get a call on Monday, but no call.
    We called on Wednesay, they didn't know anything, said they'd call back. We noticed then that they had the wrong phone number for us on the service order. We called right back and left the correct number. Still no call back. 
    We called several more times that week and went there in person on Saturday (one week later). In person, they told us that they needed to find a part and that the repair would be about 100.00 and that they would call. Nobody called. We called several more times, each time they told us the same thing - still looking for a part.  On a Monday (two weeks and two days later) we get somebody at another location by accident, she takes a message and we finally get a call back, but they tell us the same thing.
    On Friday, nearly three weeks after we dropped it off, we call again and they say that now it needs more parts, now it will be $250.00 AND a new hard drive for $200.00 dollars more. At that point, we say never mind. We get to the store, it takes forever to pick up the computer.  Nobody in the store knows anything, they promise to call. We check and they STILL have the wrong number for us in their computer. We give them the correct number but of course we know they will never call. Meanwhile, now the computer does not work at all.  The "free" diagnostic cost us three weeks of time AND our computer. Yay.
    I do not know what racket these people are running but I surely would never take anything there again. Completely ridiculous experience.

    As a follow up, we ended up getting the computer repaired by a friend. He found the fanfor $30.00 and charged us $20.00 for the 10 minutes it took him to do the work. Ordering the part took about 4 days. Our friend also corrected the setting that had been altered by PC Laptops to make it look like our hard drive was bad. PC Laptops is a scam.
    - Melissa F.
  • I brought my wife’s laptop in to have a virus removed.  She was going on a trip on Tuesday, so when I brought it on the Wednesday before the trip, a asked how long it would take.  They told me two days.  When I checked after two days, they said the backlog had increased and I could not get the computer for about a week.  I picked it up and took it to another shop and they turned it around in one day. 

    My biggest problem was if you cannot repair it in the  time required, don’t open a job order.

    - Mark R.
  • I had been trying to contact the computer company we had used in the past for about 3 days.  They would never call me back.  I decided to get on Angie's List to see who they would  recommend.  I found this company and gave them a call.  The lady on the phone was very helpful.  I took my computer tower into them and got a call back within an hour saying it was fixed and I could come and pick it up.  It ended up being the power source, which they replaced.  I am very happy with their work.  I will definately call them again:)
    - Christie B.
  • I called and he picked up my machines the next day. He called to give me price options before he upgraded the RAM. I could get the RAM cheaper if I gave him a few days to order it rather than purchase locally - I went with that option. 24 hours after the parts came in he drove the machines back to my house. He honored the Angie's list discount.
    - Angela S.
  • The repair was good.
    - Ed E.
  • Excellent Service. Quick . Efficient. Great follow up, could not be better! A+++
    - Kevin C.
  • He was on time, very courteous, polite and professional. He was very reasonable and he is the best.
    - KATHRYN C.
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Computer Repair Services in Herriman

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