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Cleaning reviews in Draper

Real People ~ Real Reviews ~ Real Results

  • I was quoted a price over the phone of $65-70. The 2 cleaners who came did a good job on what they did clean (they only spent 1.5 hours cleaning a 1500 sq ft home minus 2 rooms which they did not touch). However, when they were finished they asked me how it looked and was there anything else that needed to be done. After I inspected I noticed that all the pictures, shutters and other areas had not been dusted and they gladly completed the dusting. I was then charged $80 by the owner Maria (who did not come with the crew and all contact with her was done via text messaging), with the explaination "they had not been out for a while" (they had never cleaned my home before but did do a pre-move in on a rental last October). After they left I saw that they never opened any doors nor lifted anything up off the kitchen or bathroom counters and these areas where still dirty.
    - Susan L.
  • Sent this email to the owners: "The purpose of this email is to notify you of my intent to cancel all future services. I had your cleaners here for the first time last Friday. I am not pleased with your service model and do not wish to have them continue. It was very expensive ($253) and especially so for work that I had to re-do myself. I do not like having your equipment used / re-used from one residence to another. The vacuum has a bristle brush that collects hair, etc. and introduces it to new homes. Also, when the cleaners were finished, there was a very musty smell in my home (like when a vacuum has something caught in it or has vacuumed something wet). I ended up re-doing all of my hardwood flooring to obtain the shine I was used to versus the dullness left after they had finished. I couldn’t believe the amount of dirt that it caught on my mopping within 45 minutes of them departing my home. Dusting was done by not moving a single item, but rather dusting with a wand around items. Again, collecting dust, hair, etc. from other homes and introducing into mine. Also, I had to re-do all of my stainless steel appliances myself to get rid of the streaking left by your cleaners. Others may be okay with “sharing” dirt, dust, hair, etc. from one home to another – I am not! Thanks, but no thanks."
    - Stacy A.
  • Great service and communication. When Maria knew she would be a few minutes late she texted me to let me know. When the house was dirtier than expected and she needed extra time, she suggested options for getting the job done and executed excellently. The quality of the deep clean was fantastic.
    - Deea H.
  • "Meet Joe Black!" We recently purchased a home that was not well cared for by the previous owners. There were substantial stains on the carpeting in the basement, including paints. Joe was able to remove the stains, including most of the paint, without compromising the integrity of the carpet fibers or backing. The carpets look great, and we are very pleased. I recommend Best Bet Carpet Systems, and will be hiring Joe Black again. We purchased a coupon through Angie's List, $99.00 for 500 sq ft of carpeting cleaning. With the additional square footage and application of "Scotch Guard" protection, it was only an additional $143.00.
    - Karin H.
  • We just had Air Duct Cleaners out to our home about a week ago to clean out our dryer vent. We had read a few articles about the prevalence of dryer vent fires across the country. Ours had a minimum of 12 years buildup, and it exits up on the roof, so we had the professionals do it. Scott & company were thorough, professional, and friendly. We will certainly be calling Air Duct Cleaners back out to clean out our hvac ducts in the future. Thanks Scott!
    - CLIFF C.
  • We have used Roland and Randy on a half dozen occasions now and cannot imagine using anyone else. Roland and Randy treat our home like their own, paying attention to the fine details all the way through the job. The care shown for their work rivals the way they interact with my wife/son every time - always full of joy and pride. I would highly recommend CCM for any and all of your carpet cleaning needs.
    - Andrew w.
  • We had a few spots on the carpet that had been there previously, he got all those up and cleaned the living room and bedroom carpets.

    He got in all the little areas as well and did a great job!
    - Robert B.
  • I really appreciated this service. I work from home but am really busy with meetings and various work activities. My wife also works full time as a teacher - so our home was not as clean as I wanted it to be. 
    The We Clean Homes group took care of us. They came into a disaster zone but made things so much better when they left. I love that feeling of being in a clean home. 
    I was so excited by their work that I had them back to continue deep-cleaning throughout the entire house and now I have them on a rotating schedule. 
    These women are punctual, courteous, detailed and go the extra mile. My blinds had never been cleaned and this was just part of the service. They targeted a room and cleaned everything, i.e. dusting, vacuuming, organizing, polishing, etc.
    I recommend this group.
    - Jason K.
  • Roland plus 1 other guy showed up on time, asked a few questions regarding water hook up then got straight to work. I told him we had pet stains and he offered to apply a deodorizing pre-treatment for $40, which we accepted. He was careful to place corner protectors along all the walls and edges where the hoses would rub so as not to damage the areas. We removed all the furniture from the carpet except for my daughter's wooden crib (too big of a hassle to disassemble and move out). Roland said that would not be a problem - he worked around the crib, then moved it to the corner to get under the crib. He was thoughtful to ask for pieces of foil to put under the wooden legs and protect it from absorbing the water from the wet carpet. The whole job - roughly 600 sq ft, plus a flight of dirty stairs - took only about 90 minutes. At the end, Roland graciously left one of his professional fans for us to borrow, as we told him we did not have any fans. He came to pick up the fan when he was in the neighborhood about a week later. Ultimately, we are very satisfied with the work performed. The carpet is free of stains, most odors, and is fluffy. The job was done professionally, efficiently and for a reasonable price.
    - Jared V.
  • This is the second time we've asked Roland to clean our carpets.  He and Randy were at the house at the arranged time and ready to go to work.  These guys are fantastic.  Roland sets the example of customer service.  They set up protection around furniture to prevent damage from hoses, they spend the time necessary to work on stubborn dirt, and give tips on carpet care.  They work efficiently and quickly.  What we really appreciate is how Roland follows up on his work.  He left fans to help ensure the carpet dried and called the next day to ensure that everything was ok.  When he came to pick up the fans he left, he went through the house to ensure the carpet looked great and, if necessary. touched up areas that might be  particularly stubborn, particularly with our Labrador Retrievers  who sometimes bring the outdoors in with them.  We love Roland and will continue to have him take care of our carpets.  You won't be sorry you called him, he's a blessing!
    - Michael N.
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Cleaners in Draper

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