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Carpet Cleaning reviews in Draper

Real People ~ Real Reviews ~ Real Results

  • "Meet Joe Black!" We recently purchased a home that was not well cared for by the previous owners. There were substantial stains on the carpeting in the basement, including paints. Joe was able to remove the stains, including most of the paint, without compromising the integrity of the carpet fibers or backing. The carpets look great, and we are very pleased. I recommend Best Bet Carpet Systems, and will be hiring Joe Black again. We purchased a coupon through Angie's List, $99.00 for 500 sq ft of carpeting cleaning. With the additional square footage and application of "Scotch Guard" protection, it was only an additional $143.00.
    - Karin H.
  • We have used Roland and Randy on a half dozen occasions now and cannot imagine using anyone else. Roland and Randy treat our home like their own, paying attention to the fine details all the way through the job. The care shown for their work rivals the way they interact with my wife/son every time - always full of joy and pride. I would highly recommend CCM for any and all of your carpet cleaning needs.
    - Andrew w.
  • We had a few spots on the carpet that had been there previously, he got all those up and cleaned the living room and bedroom carpets.

    He got in all the little areas as well and did a great job!
    - Robert B.
  • Roland plus 1 other guy showed up on time, asked a few questions regarding water hook up then got straight to work. I told him we had pet stains and he offered to apply a deodorizing pre-treatment for $40, which we accepted. He was careful to place corner protectors along all the walls and edges where the hoses would rub so as not to damage the areas. We removed all the furniture from the carpet except for my daughter's wooden crib (too big of a hassle to disassemble and move out). Roland said that would not be a problem - he worked around the crib, then moved it to the corner to get under the crib. He was thoughtful to ask for pieces of foil to put under the wooden legs and protect it from absorbing the water from the wet carpet. The whole job - roughly 600 sq ft, plus a flight of dirty stairs - took only about 90 minutes. At the end, Roland graciously left one of his professional fans for us to borrow, as we told him we did not have any fans. He came to pick up the fan when he was in the neighborhood about a week later. Ultimately, we are very satisfied with the work performed. The carpet is free of stains, most odors, and is fluffy. The job was done professionally, efficiently and for a reasonable price.
    - Jared V.
  • This is the second time we've asked Roland to clean our carpets.  He and Randy were at the house at the arranged time and ready to go to work.  These guys are fantastic.  Roland sets the example of customer service.  They set up protection around furniture to prevent damage from hoses, they spend the time necessary to work on stubborn dirt, and give tips on carpet care.  They work efficiently and quickly.  What we really appreciate is how Roland follows up on his work.  He left fans to help ensure the carpet dried and called the next day to ensure that everything was ok.  When he came to pick up the fans he left, he went through the house to ensure the carpet looked great and, if necessary. touched up areas that might be  particularly stubborn, particularly with our Labrador Retrievers  who sometimes bring the outdoors in with them.  We love Roland and will continue to have him take care of our carpets.  You won't be sorry you called him, he's a blessing!
    - Michael N.
  • The crew of 2 arrived on time, were friendly and listed to my concerns about some of the dogs pee smells in 2 areas and a couple of stains I couldn't get out.    The carpets came out great and there's no smell now of any dog pee in the areas I pointed out to them.   After they left there was a little damp smell in the basement only for about two days, however, this could have been avoided if I had listened to them and kept the windows open more to air it out.  When I called initially about the day after they came about the dampness smell concern Fred Scott was nice and explained how basements don't have much air movement and it would go away but to try and leave the windows open to air it out.    
    On an additional positive note, the theater room has zero windows and horrible airflow, yet this part of the basement never smelt damp at all which tells me they focused even more to ensure all the water was removed.
    I'm very happy with the outcome and the service was amazing.   Highly recommend Scotts.

    - David B.
  • He was a great guy but I ended up with streaks on my carpet. I was not able to get back to him because I have people coming. I'm not sure if I would use him again. He was the owner and he was great. I must say my carpets were very dirty. But, I thought they should not have ended up with streaks.
    - Rebecca M.
  • The tile work was uneven at the edges and he built up the transition with two tack strips. He covered the tile issues and matched existing transitions in the home.
    Due to some miscommunication (on both of our parts) Hector had to come back, but he was cheerful and happy to oblige.
    Hector is very personable and we plan to have him come back and stretch some carpet that is too big for the room.
    - Nancy B.
  • I'm very happy with the carpet cleaning service provided by Bart's ChemDry. I've used other professional carpet cleaners in the past and my carpets have never turned out as good as they did with Bart's. I feel the cost was reasonable and their service was top notch.
    - Glenda H.
  • This was the best cleaning I have ever seen!  I have a 5000 sq. ft. house that is 10 years old.  We have lived here for 8 of those years with three small children and a dog.  We are getting ready to move out of state and are trying to make the house look its best.  We were going to replace all of our carpets because they looked very worn and dirty.  However, I took a chance on getting them cleaned first.  On the phone, Roland assured me he could make them look like new.  I was very skeptical and had him come over to see the carpets first.  He came the next day to see the carpet and the day after that to clean it! First, I was just surprised that he could do it so quickly (we are trying to have our house on the market in two weeks, so time is of the essence).  Second, he told me it was only going to be $300!  I had had the carpets cleaned by other companies that charged me almost $1000!  I was shocked even more when the carpets looked FANTASTIC!!! They looked almost new.  Roland saved me about $10,000!  When he was leaving, I asked if he cleaned tile and grout.  He said he did but didn't want to try to up-sell me (what a difference from the other carpet companies)!  He came the next week to clean my tile and the results were just as shocking as the carpet.  We thought our grout was a very dark color and our tile was beige.  After Roland finished, we realized the tile was more ivory and the grout was very, very light!  It looks like a new floor.  I have already recommended CCM to my family and friends and would definitely use them again if i wasn't moving.  I wish I would have found him years ago!
    - Rebekah L.
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Carpet Cleaners in Draper

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