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Hvac Repair reviews in Bountiful

  • A
    Superior Water & Air Inc
    Casey came in, cleaned it up & ordered the part needed...Came back the next day did some more cleaning and fixed the problem. Gave me a discount and took care of business. This is the type of serviceman you WANT to have service your equipment.
    - Raymond H.
  • A
    Superior Water & Air Inc
    The young lady Lucinda that came to my house representing Superior is a credit to Superior and herself. She is knowledgeable and friendly and has a great personality! Could not ask for better treatment!! I chose Superior to install and service my system way back in 2006- 2007. No issues, complaints, problems from that time foward to current day! Kudos to Lucinda!
    - Jon P.
  • F
    Craig's Appliance Heating & AC
    My A/C went out during a very hot few days and I called Bryan at Craig's Appliance. He came out and determined that I needed a new A/C and furnace. His bids went from 8K to 20K. The higher amount seemed extremely high, so I settled for the $8000 bid, which would get me a bottom of the line, 80% efficiency furnace and A/C compressor and signed the agreement. The next day, we had a major medical emergency come up and I decided to postpone everything. Bryan then pointed out that if I didn't move forward with the agreement I had signed, it included in the fine print a 25% restocking fee that they would charge me! $2000 in their pocket for doing absolutely nothing! Keep in mind that this was one day after the initial contact and bid. I was mad enough to get two bids from other companies and found that they both would get me the same bottom end units for $5100, if I wanted them. That is 37% less! Well, Craig's ended up gouging me for $1200 for their "Restocking Fee". TO RECAP: 1)They charge you around $100 for any kind of service call. 2) They scam you on a 20-25% "restocking fee" that they don't bother to tell you about in the fine print (yes, stupid me for not reading all of the legalize garbage). 3) They charge almost 37% HIGHER rates than their competitors. Don't get screwed by these guys.
    - Roger L.
  • C
    Humphrey Plumbing Heating and Air
    I was not happy with them and I would not hire them again. I wasn't impressed, he wasn't very thorough, he wasn't here very long. When I have had it done in the passed they've done a thorough job they've been here a lot longer than what he was. I'm not quite sure he was real qualified, I would not have them come again. They didn't do anything wrong, but they didn't do anything outstanding. The price was good, but I wonder if the price reflected the quality.
    - Jill R.
  • B
    ESCO Heating, AC, Plumbing & Electric
    The service was good. They responded quickly when I made the call. I think they actually were early. I don’t think I would go back for an install of my furnaces, but they’ve been good at servicing.
    - Brian Y.
  • A
    ESCO Heating, AC, Plumbing & Electric
    They were good. I think the price was competitive. I didn’t take them based on, wow, they were a lot lower cost. I compared the same equipment from different people and they were very comparable. They did a really good job. They send out the salesperson, then they send out the technician. They tell you when they’re going to be there and they were here. They were very punctual. Professionalism – They were good, it wasn’t like when they were putting in the furnaces of course, they were mostly outside, but they did a good job.
    - Brian Y.
  • A
    High Country HVAC INC
    They did a fast, professional job at a reasonable price. They analyzed my system after installing the new unit and found my return air wasn't sufficient to handle the a/c load of the house, so I had them come back and add additional ductwork. Again, at a reasonable price and in a fast, friendly, professional manner. I have already used them again, and will continue to have the do all my HVAC work.
    - Timothy B.
  • A
    SameDay Heating
    I've used them for a long time. I'm on some sorta plan. It didn't cost anything for the service that day, it does overtime. They serviced my water heater and I could've had that done a lot cheaper. I'll use them again in the fall.
    - James N.
  • A
    Humphrey Plumbing Heating and Air
    They are great. We had a problem and they came right out and fixed it. We had it for a while, we already knew them and when we saw the deal, we took it. They had already been here before the Angie's List big deal. They are good. When we did have the problem, the techs gave us three choices; either do this this this way/we can get the part and they gave up a quote for replacing the air conditioner. We took the cheaper way for now. I appreciated that. He gave us a formula for how you decide when it is time to quit fixing it and when it is time to replace it or when you can fix it and get away with it. We spent $250 instead of $3000. Some other less reputable guy could have said, this is helpless, you are going to have to replace it. We would have had to replace it because we don't know the difference.
    - Barbara K.
  • A
    High Country HVAC INC
    We received eight different bids for our new furnace and AC unit. High Country was the last bid we received and the only reason we even considered them was because they were referred to us by my brother-in-law. Their price was around the middle of all the bids we received but what stood out to us was that instead of looking at was already in place and just replacing it with the exact same size; they measured it out and found that our current unit was twice the size we needed. They recommended we get smaller appliances, which we were skeptical of because we had never been able to cool down the second level of our home with the larger units. We took their advice however, and found that they were right on the money! Our home is cooler now than it was the day we moved into our home two years ago. I wish we would have done this sooner! We also had an issue of getting approval for venting our new furnace because we live in a condo. JC was wonderful to work with in getting all the information about the venting so we could present it to our condo association's committee. We got the approval on the condition that High Country got a building permit with the city. JC arranged for that as well and got it all taken care of. We had our brand new AC and furnace installed quickly and efficiently. They installation crew were pleasant and respectful. They answered all my questions about the appliances and asked for permission before making any alterations to my house. We had to run a long vent out to the front of the house and we needed to add a support halfway out, which meant we needed to cut a hole in the ceiling. I could see the concern in their eyes as they asked for permission to do so. I appreciated their asking permission as opposed to just assuming it would be okay. Overall my experience with these guys has been great and I would definitely recommend them to my friends and family.
    - Lisa C.
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HVAC Contractors in Bountiful

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