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Water Heater Repair And Installation reviews in Wylie

Real People ~ Real Reviews ~ Real Results

  • I discovered my water heater leaking in the morning of Oct 16 and began searching online for a recommended installation service. I discovered Water Heaters Only in mid-morning, and after lunch, Mr Brown's install team arrived with a new water heater. They drained the old one, removed and replaced the water heater and even fixed the dented drain pan to a better condition. I was not home and left it to my wife to let them in the garage to get it done. About 3 hours later, we had hot water again....and my wife was happy! I would have preferred a more energy efficient electric water heater since I replaced a pretty low cost one, but the work was professional and quick, so I am overall pleased with the service from Water Heaters Only. Thanks for stepping in and getting the water flowing again! -Todd
    - Todd M.
  • Fantastic! Way better price than quoted by a plumber from another company I found on Angie’s List. They were punctual, quick, friendly and did a fantastic job. Hands down the best experience I’ve had with any home repair service to date
    - Sarah T.
  • Mike and his brother arrived ahead of schedule, replaced both water heaters and were finished quickly. They were a joy to work with and extremely thorough. The night after, I was in the attic and noticed a little water from my old hot water circulation pump. I did not have them replace that.  I called Mike and he was over in a few hours and removed and replaced an elbow fitting. Just so happens, when the house was built (2003), that plumber only inserted the pipe 1/8 of an inch into the fitting. I tried to pay them for fixing the builder's defect but they wouldn't take the money. This company is a rare find. I will never use anyone but Pelayo for my plumbing needs.
    - Raymond S.
  • selected Sachse Plumbing based on reviews from Angie's list customers.  Called Kenny late on  6/8 for non emergency issue and he fit us in on 6/9,  Called 30 minutes before arrival to let us know he was on the way.  Did a thorough check of our hot water heater.  Very professional and provided good information as well.  Will definitely use again and recommend to friends.
    - Michael R.
  • The provider arrived on time.  The water heater was flushed.  A very brief visual inspection of all the plumbing fixtures inside and outside the house was done.  Nothing extra and nothing less was performed.  It was just as the deal was stated.  The provider was friendly.  I gave them a B because I don't feel like they went out of their way to make me want to be a returning customer.
    - amy h.
  • We have never had much luck with plumbers. I have worked for a home warranty company in the past and I'm aware of all the ways that plumbers inflate their pricing and charge for upgrades.

    We wanted our water heater replaced. It wasn't broken but we were being proactive. We called for 4 estimates before we got Chris who was willing to follow the City permit process. The other guys kept saying "that's just the City getting in your pocket" as their way of trying to avoid it. No....that's the City making sure you do a proper job. Since my water heater shares a wall with my $10k hardwood floors I want it done right.

    Chris not only came out and estimated for free, he charged what we thought was a reasonable price, he called the inspector AHEAD of time and got clarification on the code modifications that would be required so he would have no issues. To me that was professional and proactive. He answered all my questions about the water heater itself (brand, warranty etc.). He provided a detailed price breakdown (no one else had) and I knew exactly what I was paying for each part of the process. Then when it came time to pay, he came in BELOW his original quote. Who does that?!? They left no mess, they arranged for haul away for the old WH and they followed up after the inspector to make sure all was ok. I have already called DeWolfe's again to have some other issues fixed as well as plan to use him for future remodeling work. I recommend them to family, friends and neighbors. Quality work by a quality company. Can't go wrong with these guys.
    - Tara C.
  • My water heater stopped working.  I called the day I discovered this.  I was given a price over the phone, based on providing the type and serial number of my water heater.  I was quoted $250 if it could be repaired and $1300-$1500 if it had to be replaced.  I was told that someone could come out the next day in the morning.  They did.  It was repairable (they didn't try to sell me on putting in a new one), it was repaired, and I paid by check for $25 less than what I was quoted.  As the repairman said, I have a new hot water heater with an old tank, since everything but the tank was replaced.  
    I am used to a lot of drama when something breaks down.  This was thankfully drama free and almost painless.
    - Becky W.
  • I called Harvey West to replace my water heater. They came out that afternoon and completed the work quickly and professionally. I couldn't buy the Angie's List coupon online, as my credit cards had been stolen, so Tony called his office to get permission to give me the $100 discount anyway. They did and I appreciated that. I will use this plumber in the future and I would recommend them to friends and neighbors!
    - Benjamin H.
  • In House repaired some damage to our plumbing caused by the house shifting.  They did a good job.  They took a LOT of long breaks and forgot to fill in one hole before packing up.   When I pointed out the last hole, they did fill it in too.   I got the impression they were waiting for me to leave before finishing up, so I stayed to make sure everything was done.   Age-old wisdom -- do not fork over the check until ALL work is done.   But they did a good job and the fixes have held very well.  I would definitely use them again.
    - Barbara H.
  • Called Harvey West at 3:36 pm to see about an Angie's List coupon and asked when someone could come out to look at my hot water heater. Technician,Leo, showed up before I could finish purchasing the coupon. Leo told me the thermostats were bad and quoted me a price. Leo had the thermostats replaced and even drained the tank to get rid of the buildup at no cost. Leo left at 4:40 pm. I have found a new plumbing company and recommend them to anyone.
    - Brian O.
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Water Heater Installers in Wylie

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