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Siding reviews in Wylie

  • A
    Renew Home Exteriors
    These guys did an amazing job. We had a bad hail storm. We did not lose all the siding. They helped us match the color and after it was up you would never know it was not all done at the same time. I would have them back at any time.
    - Laura E.
  • F
    Remodel Plano LLC
    I found Mr. Broussard here on Angie���s List in Sep 2016 and contacted him for what he stated would be a 10 week house remodel. He started in Oct and after 22+ wks the house was not ready to move in until April 1st. This caused additional expense on my part for housing and storage. His crews used an additional 10wks to continue working on the house after I moved in only for Mr. Broussard to walk off the uncompleted project 9 months after he started. Below I noted some of the major issues with the house. Mr. Broussard states that "We only build to 2015 IBC, that's the only way my crews know how to build. Which means they, including my professional (plumbing, HVAC and electrical) subs, everything will be brought up to, and built to, 2015 IBC." Unfortunately, I found out the hard way that this is not the case. Estimates to repair the issues caused by Mr. Broussard are running between $80,000-$90,000. Despite his warranty claim, Mr. Broussard has made no attempt to fix the issues. I have made complaints to the Better Business Bureau and on Angie's List that have gone unanswered. The project consisted of a complete remodel with a 2nd floor addition. The house was originally a one story house which had a flat roof that contained 8 roof drains that fed into gutters to take the water away from the house. When the 2nd floor was added, Mr. Broussard did not install replacement gutters which causes the water to accumulate around the foundation of the house when it rains. When removing the roof for the 2nd floor, the East facing living room wall was not braced and as a result fell over. There were 3 large bay windows on this wall that subsequently shattered all over the pool deck and inside the pool. The original 2nd floor design that I had a structural engineer design was changed by Mr. Broussard (with my consent) however when I questioned him on the chimney height he kept reassuring me that it was within code and did not need to be addressed. I have since contacted a building inspector who has confirmed that the chimney is not within code. The wall containing the sliding glass door and the East facing wall with the replacement windows were not properly sealed and leaks during heavy rainfalls. Mr. Broussard made unsuccessful attempts to repair the issue but what I am left with is two exterior walls that leak significant amount of water in my house when it rains. In addition to the walls that leak, the chimney does not meet code and needs to be raised to do so. So now I am left with two walls that leak and a potential fire hazard. A 2nd floor was added to the house with a pitched roof. I elected to have Decra Stone Coated Steel used for the roof covering. I was assured by Mr. Broussard that his roofers worked with Decra Stone Coated Steel before and knew how to install it. The roof was installed in Dec and leaked with the first rainfall. Over the next 6 months, numerous attempts were made to fix the leaks to no avail. The Decra appeared to not be properly installed, but when I questioned Mr. Broussard if this is the case, he would re-assure me that it was done properly. In June the roof sprang 8 new leaks along with some persisting leaks that were never repaired. I was told in that he would be at the house on Monday morning to address the roof but he never showed up nor have I heard from him since. I contacted the makers of Decra Stone Coated Steel and they in turn sent out a manufacturer rep to confirm whether or not the roof was installed properly. Upon the manufacturer rep���s inspection, he confirmed my suspicions that the roof was not installed properly. According to the rep, there are major issues with how the roof was installed, each one contributing to the current leaks and susceptible to future leaks and pest���s infestations. Due to the way the tiles were fastened to the roof (improper placing of screws) the tiles are now compromised and would require replacement. In order to fix the problem, the roof will now have to be taken down and replaced with new tiles. I have had estimates ranging between $54,000-$62,000. The prior roof was a flat roof which had 8 roof drains that collected the water on the roof and ran it down the gutter spouts away from the house. The house has been thru heavy storms in the past and had never leaked at the foundation. After building the new roof, Mr. Broussard has refused to install gutters and as a result, the water during heavy rainfalls collects at the foundation of the house. Up to 5 rooms have had water leaking at the foundation. Three of the areas that the water is coming in at are also walls that Mr. Broussard rebuilt, leaving me to believe that the leaks are a combination of two things; the lack of gutters and improper building of the exterior walls. Mr. Broussard brought out crews to install French drains to "solve" the problem rather than installing gutters. Two areas the sidewalk was tore up to run the drains under them but the sidewalks were not replaced/repaired afterwards. a liner with silicone was used instead of flashing along the foundation which is already coming apart from the brick thus allowing rainwater to get between the liner and the exterior of the house. The house still leaks to this day. The house was gutted down to the studs and all of the old ventilation system was removed. Mr. Broussard's HVAC subs re-located my old system (installed 2010) and the new system in the recently built attic space. They also ran all of the new vents and returns. The AC units have been running since April 1st. Approximately 2 months after running the units, my original AC unit stopped working. Mr. Broussard had his AC sub to look at the system and said that it was a blown motor. Mr. Broussard told me that he would contact me later that day with an estimate for repairs (that never happened) I called another company to come out to take a look at the system for a 2nd opinion and it was discovered that the house is severely lacking the proper amount/size of vents and returns to allow the systems to run properly. The system with the blown motor is a 5-ton unit which requires 2,000 cfm. The ductwork that is supporting that system is only allowing 835 cfm which has the variable speed motor overworking itself which was likely the cause of the blown motor. The new ductwork will cost approximately $6200 and a new motor $1400. The addition of the 2nd floor came 2 upper deck balconies. 1 of the balconies was built off the side of the house. This balcony required 2 support posts. The footers however were not aligned properly and as a result 1/2 of each support is not supported by the footers. When I questioned Mr. Broussard, his response was that it was safe. The tile on the balconies are already beginning to come up when they are stepped on. Mr. Broussard did not use a contractor's dumpster to collect the debris instead he allowed his crews to throw all the building debris on the ground. As a result, the yard and gravel driveway is littered with building materials, broken glass, nails, screws, broken concrete tiles, etc., creating a hazard for my kids who would like to go outside and play in the yard. During the renovation process the crews did not support an exterior wall that contained 3 large bay windows. As a result, the wall crashed down and all 3 windows shattered leaving glass all over my pool deck and inside the pool. After several attempts to clean up the glass, glass can still be found not only on the deck and surrounding areas but inside the pool. Glass is continuously being sucked into the filter system which has been causing tears in the filters to the point that I have to replace the filters. Naturally this is a hazard for my children and myself who would like to enjoy the comforts of our swimming pool. In addition to the broken glass, the lack of use of dumpsters resulted in scratches and stains inside the pool and deck. This led to additional expense on my part to return the deck and pool to its prior condition Some additional issues include but are not limited to, 1) The upstairs hallway had 6 Phillips Smart light bulbs that I purchased at approximately $50 a piece which were mistakenly thrown away and never replaced. A mistake that cost me an additional $300 out of my pocket. 2) The lights above the kitchen bar are not centered properly. 3) The children���s room closet has a large gap between the two folding doors where they were not measured correctly. The right door also drags on the floor when opening. 4) The windows were not measured properly and as a result, 5 of the blinds do not fit. The blinds purchased for the living room 3 large bay windows were not the correct style of blinds and the blinds that he did purchase for them are 2ft too short. This leaves me with 8 set of blinds that I have to purchase myself. 5) the new carpet stained with paint from the workers not laying down covering when painting. 6) The master bathroom tile has the cut edges of the tiles exposed and cuts around the fixtures are too large leaving gaps that need to be taped over to prevent water from getting behind the wall. The tile in the game room was not covered when they painted which resulted in paint getting all over the new tile floor 7) Mr. Broussard's crew broken several windows in the house. They finally replaced the windows but forgot 1 which is still broken to this day. To date Mr. Broussard has yet to complete the project nor remedied any of the issues listed above. In my opinion, this project was not properly managed from the start. I have been extremely let down by Mr. Broussard on how he has handled this project and his lack of concern in properly addressing the issues. I have added pictures to this review however Angie���s List only allows 10 pictures to 1 review. If it were not for that, I would post every picture depicting the issues for all to see. After all, a picture is worth a thousand words. Unfortunately, I am only limited to 10.
    - Stephen G.
  • A
    Storm Guard of Richardson
    I am very pleased with the work these guys did. Jim (owner) and Lucas (team coordinator) are respectful, helpful and professional. They took time to explain their recommendations and my options with clear communication of the costs of each. There were no hidden surprises and they were incredibly responsive during the entire project. They were equally responsive after the job completion when I had some questions and when a few adjustments to the new windows were needed. They were committed to getting the job done right and ensuring I was satisfied with the work. I don't know if all the Storm Guard locations are like this but I highly recommend Richardson Storm Guard and would absolutely use them again.
    - C T.
  • A
    Affordable Siding & Windows
    Jesse and his crew did an outstanding job on our home. There weer issues with our framing and substructure that had to be repaired or replaced. In spite of the additional cost to Affordable, they did not vary from the original bid. When they were finished, our home looked better than we had hoped for. They were always on time, courteous, professional and did not leave anything behind from the makeover and there was a LOT of cleanup from all the old siding and lumber etc. that was replaced. Our home looks better than it has ever looked in 23 years.
    - Russell B.
  • A
    Affordable Siding & Windows
    No cost  overruns, always on time, very courteous and professional. Considering how much extra Affordable had to buy and the extra labor involved in repairing our home to make the siding look as good as it does, I was again impressed with the fact that there were no extra or hidden fees. To do the job right Jesse took all the extras in stride because he would not cut corners to save money but instead, did whatever it took to get it right...and they DID get it right. When Jesse and his crew were done, it was hard to tell they had even been here except our house looks better than it did when we bought it 23 years ago.
    - Russell B.
  • A
    Landmark Roofing & Construction
    Landmark was here for me from day one and handled all sub contracting. I had a lot of issues with other companies, but Landmark representatives never let me down. Matt and Phillip were such a big help to get me back into my home as quickly as possible. From boarding up windows to cleaning debris from the yard at the end of the job they were great. I really got lucky when I found them.
    - Mariam W.
  • A
    TRUTEX Roofing Solutions & TRUTEX Contacting
    Very smoothly... they met with the insurance adjusters and they worked with our insurance claims representatives to ensure all the damages were repaired and properly addressed. USE TruTex if you need a contractor! You will be as impressed as we have been. They seem to pride themselves on quality work and honesty.

    - Suezanne A.
  • F
    Toucan Roofing LLC
    Our home in Wylie was extensively damaged in the hail storm back in April. We decided to go with Toucan on a referral from a friend. Initially when the sales representative Paul Holmes came out to our home he was very attentive and seemed in tune to our needs and assured us that the damage would be taken care of with NO out of pocket cost to us. Shortly after we signed the contract with them things began to deteriorate rapidly. After our roof was replaced a crew was sent out to replace the gutters. They had to stop work approximately 1/4 of the way through and take down what they had started because they were installing the wrong color and never bothered to check with us to verify the color that was to be installed. A second crew was sent out to do sheet rock work on the walls and ceilings. Neither of them spoke any English so communicating our desires to them was frustrating at best. After the second day of not doing what was supposed to be done and trying to cover up the damaged areas instead of repairing them, they were ask to leave and not come back. The sheet rock work was eventually completed but here is where we stand virtually four months after the initial damage. The tile around our fireplace has still not been installed. The base boards in our living room area have not been installed. The cleaning of our air duct system has not been performed. Our garage door has not been replaced. We have a crack in the tile dining room area due to their contractors and more frightening is the fact that our smoke detectors were taken down by their contractors when they performed the ceiling work and they were never replaced or put back. The most frustrating part of this process has been the communication between myself and Toucan. My wife has repeatedly emailed and called Mary at Toucan and left messages to find out where we stand in getting this work finished. I myself have called and left messages on 2 occasions for the owner Mark Daniels to call me about this issue. I have yet to receive a call back from anyone at Toucan. At this point we have given Toucan approximately $34,000 dollars to complete the work. It seems that after initial fixes and receiving our insurance money we were put on the back burner and not given a second thought. As a matter of fact I was told by Mary that others in the area still had significant damage and took precedence over us. I was also told that they only wish to do business with us by email. If that is the way you like to do business I would suggest using Toucan. If not my advice would be to save yourself a huge headache and find another roofer/general contractor or at the very least do not hand them over any money until the work is complete to your satisfaction.
    - edith h.
  • F
    T Rock Roofing & Construction
    I contacted T-Rock Roofing and told them I was looking for a contractor, we set an appointment for a Friday for a walk thru (when t-rock had time, not on my schedule) I had to reschedule due to work and never heard back from them. I left message at the office I called John Jones and left him a voice mail, and even sent him a text AFTER sending in all my paper work from my insurance company on the work I needed and dollar amount. Never heard back from anyone associated with T-Rock. I would never call these guys back for anything. Worst customer service. It worked out for me as I found a honest, responsible contractor that has kept me in the loop with the work being done on my house. Not sure why T-Rock was not interested in the $16K job I needed, good luck to anyone that calls these guys.
    - Cindy R.
  • A
    DFW Improved
    DFW Improved was my big thing for the year. They have high ratings and they stuck to those ratings for me as well. When they came out and gave me an estimate, they were fantastic. They were here for 8 weeks. I think they were a little expensive. They were a little high for what they did. The quality was very good.
    - Jackie Sue L.
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Siding Contractors in Wylie

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