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RV Dealer reviews in Wylie

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  • The sales staff I worked with for purchase of the motor home would receive an "A" grade.  The salesman (Terry Pool) was very good to work with and very helpful, license and registration were received quickly, and the business representative was responsive to my questions and needs. 
    The overall "B" grade given to McClain's Ft. Worth is due to the service department which did not impress me.  I do not feel the walk thru when I picked up the motor home was thorough enough (and, being a first time motor home owner, I did not know what questions to ask), but at a later date when I had questions regarding winterizing the unit, the shop foreman did take time to walk me through the steps to be taken which was helpful, although they were backed up and could not blow out the lines (I drove the motor home to RV Center in Ft. Worth and they immediately took care of me there).  I will admit this is my first experience with a motor home and I have been told by others that due to the complexity of the unit (Class C), I should not expect the same level of service (time required, etc.)  I would receive with an automobile.  When it was time for the 30 day visit for the motor home, I took it to McClain's Rockwall location which is not only closer to me but very responsive.  It did take some time as I had a few issues with the unit, but the service department kept me well informed as to the status of my unit.  I will use Rockwall service in the future.
    - Leah B.
  • Another company was contacted first, but they were booked, so we called Slade's. They only had one review here, so we were concerned about the cost. The service man called on his way out. By that time, our power problems seemed to be corrected. He asked if we still wanted him to come out. My mother wanted to be sure there was not an electrical issue, so she had him come out. He made it out to the RV park on time and talked with us about the electrical issues. He was personable and professional as he checked out the entire electrical system on the RV. The problem was in the land line that the RV was hooked up to. After checking everything, our service man would not charge for the hour he spent looking for problems.
    - Kevin M.
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RV Dealers in Wylie

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