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Landscaping reviews in Wylie

Real People ~ Real Reviews ~ Real Results

  • Very good service. New home was built next to my son in Plano and in the process of installing sprinklers for the home the company damaged my son's sprinklers in 3 areas. Rather than fighting with builder he decided to pay himself just to get sprinkles working again. Both my son (Plano) and I (Wylie) use Mia's and have always had excellent service. Only complaint is they are getting so busy it takes longer to get an appointment. Told my son I could schedule for him with another company but he said no, he would hand water the area and wait for Mia's to do the repair.
    - Leah B.
  • Chuck is such a hard worker and didn’t quit until everything was done and everything was cleaned up and hauled away. This was a four day job and he wasn’t going to quit until he was pleased with his work and did everything and more we asked him to do. Five stars for Chuck and his helpers.
    - Donna O.
  • May 23: I called for the initial appointment. May 30: The service man arrived on time for the appointment. I told him where some of the valve boxes were located and he checked those. Then he started visually looking around for some more, locating 6 of the 10, none of which were the broken units. I mentioned that this valve box had not been working for years and was likely buried under a layer of dirt and grass. His poking of the ground near the other valve boxes was fruitless. I said I thought he would have a tool to help locate lost valve boxes. He poked around for a little while longer and then told me that I would have to re-schedule with the office. The tool for locating lost valve boxes was broken and I would have to be scheduled for after it was repaired. I was a little annoyed that we went through this exercise, but also realize that this sometimes happens. Jun 2: I called Mia's after not hearing from them. I left a message explaining that they were going to reschedule my appointment and I was waiting. Jun 4: Having not received their call, I called again leaving another message. I asked them to at least call me back and let me know whether they CAN do the job or if I should call someone else. Jun 8: I am leaving this review. I have not heard back from Mia's Quick Service and will be seeking another sprinkler contractor. Mia's has not charged me for the service call where nothing was repaired.
    - David D.
  • Company returned my call (same day) and scheduled me (same week). Tony came out and worked on our system......needed multiple head replacement and adjustments. He was proficient at his job......very friendly, knowledgeable and worked extremely fast. With this exceptional customer service I will definitely hire for yearly maintenance and repairs in the future.
    - Don and Marcy R.
  • I have been looking through their reviews at other projects to gauge whether or not I liked the price and decided to reach out once I felt they were reasonable. I also noted that someone I know personally reviewed them on Google. That being said, I went to their website to fill out a request for a quote, which limited my description of the "job" to 250 characters or less. Well, we need quite a bit done but I tried many ways to write this and the box restricted me. I decided to just cut to the "meat and potatoes" about what we needed. I then received an e-mail 2 days later stating that, once they reviewed, they were declining the job due to the size of the project. Whether this was too big or too small is unknown and I am perplexed by this as their website and Angie's List reviews range from jobs that are a few hundred dollars of them trimming shrubs and weekly mows to them installing back patio stone walkways and landscapes for high end homes. I feel like mine is somewhere in between. Due to the fact that they obviously feel my business is too "small" for them, and couldn't even be bothered to pick up the phone and discuss the project details with me beyond the scope of 250 text characters, I will GLADLY be taking my entire front, side, and back lawn gut job elsewhere.
    - Melisa W.
  • I have used this company for several years and could not be happier with the services they provide. My lawn and flower beds looks awesome. Also, I recommended them to my daughter, and she and her husband feel the same way. Highly recommend this company!
    - Marsha S.
  • I found Mr. Broussard here on Angie’s List in Sep 2016 and contacted him for what he stated would be a 10 week house remodel. He started in Oct and after 22+ wks the house was not ready to move in until April 1st. This caused additional expense on my part for housing and storage. His crews used an additional 10wks to continue working on the house after I moved in only for Mr. Broussard to walk off the uncompleted project 9 months after he started. Below I noted some of the major issues with the house. Mr. Broussard states that "We only build to 2015 IBC, that's the only way my crews know how to build. Which means they, including my professional (plumbing, HVAC and electrical) subs, everything will be brought up to, and built to, 2015 IBC." Unfortunately, I found out the hard way that this is not the case. Estimates to repair the issues caused by Mr. Broussard are running between $80,000-$90,000. Despite his warranty claim, Mr. Broussard has made no attempt to fix the issues. I have made complaints to the Better Business Bureau and on Angie's List that have gone unanswered. The project consisted of a complete remodel with a 2nd floor addition. The house was originally a one story house which had a flat roof that contained 8 roof drains that fed into gutters to take the water away from the house. When the 2nd floor was added, Mr. Broussard did not install replacement gutters which causes the water to accumulate around the foundation of the house when it rains. When removing the roof for the 2nd floor, the East facing living room wall was not braced and as a result fell over. There were 3 large bay windows on this wall that subsequently shattered all over the pool deck and inside the pool. The original 2nd floor design that I had a structural engineer design was changed by Mr. Broussard (with my consent) however when I questioned him on the chimney height he kept reassuring me that it was within code and did not need to be addressed. I have since contacted a building inspector who has confirmed that the chimney is not within code. The wall containing the sliding glass door and the East facing wall with the replacement windows were not properly sealed and leaks during heavy rainfalls. Mr. Broussard made unsuccessful attempts to repair the issue but what I am left with is two exterior walls that leak significant amount of water in my house when it rains. In addition to the walls that leak, the chimney does not meet code and needs to be raised to do so. So now I am left with two walls that leak and a potential fire hazard. A 2nd floor was added to the house with a pitched roof. I elected to have Decra Stone Coated Steel used for the roof covering. I was assured by Mr. Broussard that his roofers worked with Decra Stone Coated Steel before and knew how to install it. The roof was installed in Dec and leaked with the first rainfall. Over the next 6 months, numerous attempts were made to fix the leaks to no avail. The Decra appeared to not be properly installed, but when I questioned Mr. Broussard if this is the case, he would re-assure me that it was done properly. In June the roof sprang 8 new leaks along with some persisting leaks that were never repaired. I was told in that he would be at the house on Monday morning to address the roof but he never showed up nor have I heard from him since. I contacted the makers of Decra Stone Coated Steel and they in turn sent out a manufacturer rep to confirm whether or not the roof was installed properly. Upon the manufacturer rep’s inspection, he confirmed my suspicions that the roof was not installed properly. According to the rep, there are major issues with how the roof was installed, each one contributing to the current leaks and susceptible to future leaks and pest’s infestations. Due to the way the tiles were fastened to the roof (improper placing of screws) the tiles are now compromised and would require replacement. In order to fix the problem, the roof will now have to be taken down and replaced with new tiles. I have had estimates ranging between $54,000-$62,000. The prior roof was a flat roof which had 8 roof drains that collected the water on the roof and ran it down the gutter spouts away from the house. The house has been thru heavy storms in the past and had never leaked at the foundation. After building the new roof, Mr. Broussard has refused to install gutters and as a result, the water during heavy rainfalls collects at the foundation of the house. Up to 5 rooms have had water leaking at the foundation. Three of the areas that the water is coming in at are also walls that Mr. Broussard rebuilt, leaving me to believe that the leaks are a combination of two things; the lack of gutters and improper building of the exterior walls. Mr. Broussard brought out crews to install French drains to "solve" the problem rather than installing gutters. Two areas the sidewalk was tore up to run the drains under them but the sidewalks were not replaced/repaired afterwards. a liner with silicone was used instead of flashing along the foundation which is already coming apart from the brick thus allowing rainwater to get between the liner and the exterior of the house. The house still leaks to this day. The house was gutted down to the studs and all of the old ventilation system was removed. Mr. Broussard's HVAC subs re-located my old system (installed 2010) and the new system in the recently built attic space. They also ran all of the new vents and returns. The AC units have been running since April 1st. Approximately 2 months after running the units, my original AC unit stopped working. Mr. Broussard had his AC sub to look at the system and said that it was a blown motor. Mr. Broussard told me that he would contact me later that day with an estimate for repairs (that never happened) I called another company to come out to take a look at the system for a 2nd opinion and it was discovered that the house is severely lacking the proper amount/size of vents and returns to allow the systems to run properly. The system with the blown motor is a 5-ton unit which requires 2,000 cfm. The ductwork that is supporting that system is only allowing 835 cfm which has the variable speed motor overworking itself which was likely the cause of the blown motor. The new ductwork will cost approximately $6200 and a new motor $1400. The addition of the 2nd floor came 2 upper deck balconies. 1 of the balconies was built off the side of the house. This balcony required 2 support posts. The footers however were not aligned properly and as a result 1/2 of each support is not supported by the footers. When I questioned Mr. Broussard, his response was that it was safe. The tile on the balconies are already beginning to come up when they are stepped on. Mr. Broussard did not use a contractor's dumpster to collect the debris instead he allowed his crews to throw all the building debris on the ground. As a result, the yard and gravel driveway is littered with building materials, broken glass, nails, screws, broken concrete tiles, etc., creating a hazard for my kids who would like to go outside and play in the yard. During the renovation process the crews did not support an exterior wall that contained 3 large bay windows. As a result, the wall crashed down and all 3 windows shattered leaving glass all over my pool deck and inside the pool. After several attempts to clean up the glass, glass can still be found not only on the deck and surrounding areas but inside the pool. Glass is continuously being sucked into the filter system which has been causing tears in the filters to the point that I have to replace the filters. Naturally this is a hazard for my children and myself who would like to enjoy the comforts of our swimming pool. In addition to the broken glass, the lack of use of dumpsters resulted in scratches and stains inside the pool and deck. This led to additional expense on my part to return the deck and pool to its prior condition Some additional issues include but are not limited to, 1) The upstairs hallway had 6 Phillips Smart light bulbs that I purchased at approximately $50 a piece which were mistakenly thrown away and never replaced. A mistake that cost me an additional $300 out of my pocket. 2) The lights above the kitchen bar are not centered properly. 3) The children’s room closet has a large gap between the two folding doors where they were not measured correctly. The right door also drags on the floor when opening. 4) The windows were not measured properly and as a result, 5 of the blinds do not fit. The blinds purchased for the living room 3 large bay windows were not the correct style of blinds and the blinds that he did purchase for them are 2ft too short. This leaves me with 8 set of blinds that I have to purchase myself. 5) the new carpet stained with paint from the workers not laying down covering when painting. 6) The master bathroom tile has the cut edges of the tiles exposed and cuts around the fixtures are too large leaving gaps that need to be taped over to prevent water from getting behind the wall. The tile in the game room was not covered when they painted which resulted in paint getting all over the new tile floor 7) Mr. Broussard's crew broken several windows in the house. They finally replaced the windows but forgot 1 which is still broken to this day. To date Mr. Broussard has yet to complete the project nor remedied any of the issues listed above. In my opinion, this project was not properly managed from the start. I have been extremely let down by Mr. Broussard on how he has handled this project and his lack of concern in properly addressing the issues. I have added pictures to this review however Angie’s List only allows 10 pictures to 1 review. If it were not for that, I would post every picture depicting the issues for all to see. After all, a picture is worth a thousand words. Unfortunately, I am only limited to 10.
    - Stephen G.
  • After calling several tree services to receive a quote to have the work done, only to have them fail to show up or return my phone call. I called Burris tree service and received a reasonable quote the very same day. We set a day to have the work done, in which workers showed up promptly and completed the job in a very timely and professional manner.
    - Kathy & Fredrick M.
  • As soon as I purchased tune up via Angie's list; the company called me within 24 hours. They scheduled the appointment for the first available slot and technician arrived early. He worked on my yard as it was his own. I always worry repairs will leave a lot of visible holes in lawn, but he did great respecting my lawn. I spent more than I wanted, but the sprinkler head replacements were well over due and the cost seemed reasonable due to work preformed. The work took longer than projected, but he did not charge for the extra man hour. He also addressed concerns that I might consider in the future, but not needing now. The technicians name was Sam and I was very pleased with his work ethics and customer service. I will hire this company again.
    - Rebecca O.
  • Job went very smoothly. They showed up in time frame promised and the work is excellent. All problems that came up were handled professionally. Completed work in 1 1/2 days- very pleased. I definitely recommend them and would hire again.
    - Gary G.
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Landscaping Companies in Wylie

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