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Find Top-Rated Wylie Home Security Companies

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Home Security System reviews in Wylie

  • A
    Great company! They were very professional and prompt. Not only did they provide excellent quality work, their employees were very friendly and I felt very comfortable allowing them into my home. They were able to get the job done on short notice. I plan to use this company again in the future.
    - Bailey B.
  • A
    I talked with them for a minute or two and he was very nice and willing to answer any and all of my questions. While I did not actually purchase a system or ask them to come out to my location, his willingness to chat with me and point me in the right direction is deserving of praise. Thanks.
    - Andrew C.
  • A
    I have used Keepwatch Security since approx. 2003, and have always had great experiences with them any
    time I have had to call on them.  I have accidently set off my alarm several times in this ten year span, and
    they always call me immediately to check on me and see if I am safe. The girls on duty are always very
    cordial and seem happy to help me, and to know I am safe.   The quarterly cost of my monitoring
    is excellent, and would be even more savings if I paid by the year. They also have monthly paying I am sure.
    The owner, Monty, if I need to call him about a weird happening on my alarm itself (which is only been a couple of
    times in all these years) always walked me through to reset my alarm and it would be working perfectly again
    in a manner of minutes.  I had a battery go out one time a few years ago, and he knew instantly what was
    going on when I told him the symptoms that were happening.  He is very knowledgeable.  He knows his stuff !
    I am very impressed with this company, though I think it is relatively a smaller company than some of the
    bigger well known companies.  They always give a "one on one"  to any problems I might have, which have
    been next to none. I will certainly continue to use them in the future, and my daughter also uses them, and
    like me, is definitely sold on them.
    - Nelda W.
  • A
    Contacted Smith Thompson on Tuesday set appointment for Thursday between 1-3. Gene called enroute at 12:45 and arrived right at 1 pm.
    Very courteous and professional. Checked out my existing system, verified it would work with there system and completed the install of the cellular transmitter in 10-15 minutes. Filled out paperwork including my 2 months free for being an Angie's list member and 1 month free for paying for a year of monitoring.
    When I asked Gene about extras/upgrades he explained what is available and how I would go about adding things to the system. Never tried to upsell or push extras. I will recommend Smith Thompson in the future.


    - Miles W.
  • A
    The service was fantastic. The representative was courteous, knowledgeable, and very helpful in discussing my request and helping me understand the options. The alarm was installed in about an hour. Because the alarm replaced another system, I was concerned about the wall, but the new alarm fit perfectly, even looks better and has simpler functionality than the old alarm system. I also upgraded to wireless. I am very pleased with the company and the overall job. Thanks Shawn!
    - Ingrid J.
  • F
    What a disaster! We used this company based on a recommendation by our electrician (whom we adore). Al was hard to get on the phone, he showed up weeks late, and when Brinks came to install the alarm system they found that several sensors didn't work, that the wires to the sensors were too short to replace the sensors, and that they has "daisy chained" all of the windows in a room together so that if one sensor went out they all went out. Because we have foam insulation it makes repair very difficult.
    - MARK V.
  • A
    I WAS ALREADY A BRINKS CUSTOMER. THEY WIRED 5 WINDOW SENSORS, 4 GLASS BREAK SENSORS, A KEYPAD AND A CENTRAL BOX. THE HOUSE HAD NO PREEXISTING WIRING AND SO THE INSTALLER HAD TO DO A LOT OF WORK TO HIDE THE WIRES. HE SPENT ABOUT 10 HOURS AT THE HOUSE AND WAS VERY POLITE AND COURTEOUS. HE NEVER EVEN STOPPED TO EAT LUNCH AND REPEATEDLY TURNED DOWN MY OFFERS OF FOOD. I WAS GIVEN A $500 DOLLAR CREDIT BECAUSE I WAS AN EXISTING CUSTOMER WHO HAD ''MOVED'' MY ACCOUNT. THE TWO TIMES THAT WE ACCIDENTALLY SET OFF THE ALARM, BRINKS CALLED WITHIN 30 SECONDS TO CHECK ON US. IN MY OPINION BRINKS IS UNPARALLELED IN CUSTOMER SERVICE AND I HAS MY BUSINESS FOR LIFE.
    - MARK V.
  • A
    Awesome! Eric and his group are great to work with Thanks Automation integration for taken care of myself and family ..
    - Scott V.
  • A
    Perfect as always. Eric and his group alway go beyond to take care of us.
    - Scott V.
  • A
    Went great. Well done job. Even came back at no charge to fix something that I messed up.
    - Preston Z.
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Home Security Companies in Wylie

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