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Hardware Store reviews in Wylie

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  • I bought a Angie's List deal of Handyman Service for $79.  I will say up front that this was worth the money, although if I had been paying full price I might not say that.
    I bought the deal and tried to schedule the service for April 7-9, but the first he had available at first was in early May.  Luckily, John had something come open April 23 at 10.  In the back and forth with respect to scheduling, John was prompt in getting back to me.
    On April 23, he did not show up at 10.  I realize that workmen frequently have little control over their time when they are on a job. When things go wrong which turn a 20 minute job into 2 hours, they cannot simply leave because the time is up, so I understand tardiness due to those kinds of situations.  By 11:30, I just wanted to get an ETA, so I called him.  I live northeast of Plano in Wylie, in Collin County.  He was half way to Waco.  He had my address and zip code, so I don't know where the confusion arose, although at that time Google Maps was having a problem finding my exact address. He had to turn around and drive in the opposite direction from which he had set out that morning.  It was almost 1 pm before he showed up.  It was not his fault that Google Maps couldn't tell him where to go, but I feel that he should have called me for directions when there was a question.  That is why I rated punctuality as D.
    When he arrived, I explained that the first thing that we wanted was drywall repair.  We had a hole where an electric box had been, as well as 3 small cracks above a window and a doorway that appeared the summer we had the 42 days of 100+ heat.  Those areas also needed to be textured, as well as an area about 2&1/2 feet in diameter which had already been repaired.
    At that point, he asked where the materials were, because according to the terms of the deal we had to provide our own materials.  I hadn't realized that--I am accustomed to workmen having the materials and charging me for them.  I thought that I had some drywall repair in the garage, but I didn't.  I didn't have the texture for sure.  It was my fault for not reading all of the details, but it might have been nice had he mentioned it when the final date for the work was confirmed.
    So, while my husband ran out to Home Depot, with a shopping list, John started by doing some caulking in my bathroom (which I did have the materials for).  When my husband returned, John patched the areas that needed patching, and then finished the caulking as well as doing a couple of other small jobs (I forget what) while the drywall repair dried.
    Even though it should have set in 20 minutes, it was still very wet after 45 minutes, and could not be textured.  We asked if he could come back to finish the texturing and we would pay him for the extra time at normal rates.  He agreed.
    When I contacted him around June 25 to find out when he could return to do the texturing, he indicated that he could come back May 5, after we wanted to get our house on the market.  I scheduled it, but my realtor called in a favor, so on June 26, I cancelled the May 5 appointment.   (In the end, we got a guy that does dry wall repair exclusively to texture, and he brought in a machine.  It was done before May 1, and the job that he is probably better than anything that could be accomplished with canned texture.)  
    We did get the 2 hours of work that we paid for.  John was pleasant enough, but I think I would try someone else before I used him again.  (Although he does know how to get to my house now.)  If I had been given a choice of "Might use again," (rather than a Yes or No to the question would you use him again?), I would have chosen that.
    - Becky W.
  • My husband mentioned that this Lowe's is a little higher in price than other hardware stores. we've been happy with what we need. The people there seemed to be knowledgeable with the center that they're in. They're very accessible to us. We ask if we need help. If I wanted to ask a question, it's not hard to find somebody. If they don't know, they'll find out for me.
    - Robert & Karen N.
  • My experience with The Home Depot in Wylie was good. They help me find what I was looking for. They made sure that I have been helped and that I didn't have any further questions. They have what I need. It's a pleasant place to go to. I can check in and out rather easily. They often carry what I need. I think it's a good experience. They're a little better priced. Everybody is knowledgeable in the department that they work in.
    - Robert & Karen N.
  • WE MOVED INTO A NEW (USED) HOUSE THAT HAD AN ASSORTMENT OF DOOR KNOBS AND LOCKS. WE FOUND THAT THE MAJORITY OF THE FIXTURES WERE MANUFACTURED BY ''FAULTLESS'' AND THAT BIG D SOLD THOSE PRODUCTS. I FOUND MATCHING PRIVACY KNOBS FOR THE INSIDE AND HAD ALL OF THE EXTERIOR LOCKS REKEYED THE SAME. ALSO PURCHASED ADDITIONAL DOUBLE CYLINDER LOCKS FOR ALL THE ENTRY WAYS AND THE DETACHED GARAGE.
    - MARK V.
  • They have been really good. They are really helpful. They are on-time, when they say they are going to deliver, they deliver and the guys that drive the trucks are helpful as well.
    - Buddy F.
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Hardware Stores in Wylie

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