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Allstars Electric

Founded 2002 • Angie's List since November 2010

C Rated | 3 Reviews

Description

Free service call with any repair. A+ BBB Member. Over 17 years of excellence. Available 24/7 Same Day Service. No job to big or small. Master Electrician & Air Conditioning & Heating. TECL27671, TACLB42489E...

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Verified Reviews

A few reviews for this pro…

B

RATED

04/26/2017

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DESCRIPTION OF WORK
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CATEGORY heating & air conditioning/hvac

A

RATED

08/01/2013

I called Allstars about 10 AM, Glenn, the owner, said he would be at my house in about 1.5 hours.  He arrived with two very polite, clean cut helpers, assessed my list of items, wrote up the contract and asked for a 50% payment to purchase supplies/parts.  The returned a bit later and completed all the work by 10:30 PM that evening.  Everything seemed to be done right and well and I believe they m...

DESCRIPTION OF WORK
Installed a new, heavier duty meter base and wiring to the main circuit panel, created an new 15A circuit for the garage door opener and kept the lights and plugs for the garage and store room on the original 15A circuit.  Moved a 230V line from the electric HWH in the attic to an ouside wall near a window to acommodate a new windown unit AC.  Added a 120V plug in the attic for the new gas HWH igniter.  Added two other 15A breakers for other areas of the house and distributed the load more evenly.  Installed the new window unit AC.

CATEGORY heating & air conditioning/hvac

F

RATED

05/25/2012

On May 16, just  twenty days later, my upstairs ac system started blowing warm air again. I called Glenn to have him return to my home to resolve the problem for which he originally came out to fix free of charged but he refused.  I then pleaded with Glenn to at least help me discover what the problem was.  On May 17 Glenn reluctantly returned to my home and told me that I had a freon leak.  He ex...

DESCRIPTION OF WORK
7.5lbs r.22 freon installed into my ac unit ,spent 1hr at my home cost for services $855.00.On April 26,2012 I called Allstars Electric Air Conditioning and Heating in regards to fixing an issue with my upstairs ac system that was blowing hot air.  My reason for which I chose Allstars Electric Air Conditioning and Heating was due to their free service calls.  Little did I know at that time that I would soon discover exactly why it was that they don't offer a charge for their service calls.   Upon calling Allstars Electric Air Conditioning and Heating, I spoke with a Glenn Mitroff to have him come to my home and fix my ac system.  I informed Glenn Mitroff that my upstairs ac was blowing warm air and that I needed the problem fixed. Glenn was at my house for a time period of one hour and stated that my ac system needed freon due to it being very low.  Glenn  installed 7.5 lbs of r-22 freon at $126.00 per lb for a total amount of $855.00.  After paying the full amount, I began feeling that I was significantly overcharged by Glenn Mitroff.  As a result of this assumption, I had called five HVAC companies to find out what they charge for the same services offered by Glenn at Allstars Electric Air Conditioning and Heating.  All five companies that I called had informed me that they charge about $85.00 for a service call & between $21.00 to $30.00 per lb for r-22 freon.  On that same day I then called Glenn to discuss his overcharge.  During the conversation I informed him that I was seriously considering obtaining a lawyer in regards to his unethical business conduct.  That evening Glenn arrived at my home and refunded me an amount of $300.00 after he realized that I knew that he significantly overcharged me.  I accepted the money but knew that it was nowhere near the amount to which he should have refunded me had he been an ethical individual.

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

All prices given to the member were given upfront before any work was done. He agreed to price and was told to do a leak check. He refused the leak test. We do have a work order / contract with his signature on it that states this exactly. Allstars is competitive and stands behind all work we do. It was 2 systems that we checked and serviced for this price not one. The free service call is free wi...

Services Offered

Electrical and Heating & Air Conditioning repairs or replacements.

Services Not Offered

Electricity Provider.

General Information
Free Estimates
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Payment Options
Check, Visa, MasterCard, Discover
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes