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Moving reviews in Wichita Falls

  • F
    Frisco Moving Systems
    First, let me start by saying, I do not enjoy this. This is a last resort and has been an absolutely NIGHTMARE. I have tried countless times to get in touch with the company, to no avail. So here is our story. Please, DO NOT USE THIS COMPANY. We were moving from Texas to Oregon with the military, and were assigned this company. Off the bat, things were weird because they informed us that we were unable to do a "door to door move" (someone picks up our stuff, packs it up, and drives it to our new location). We were told that our belongings would have to be "crated", which we didn't like but we didn't feel we had a choice. JB, the owner of the company, was supposed to have called us 1 week prior to our move date to go over the move with us. 16 hours before they arrived, he called us to say basically "surprise, were coming tomorrow". We informed him that we had a three bedroom house, appliances, outdoor furniture and an entire garage with tools and equipment. The next mid morning, ONE PERSON showed up to move our entire home. ONE PERSON. An hour into the "pack up" the mover left to "go get another guy". 45 minutes later he comes back (he said the guy was at the front gate of the base which is 30 seconds from our front door) with a guy, shows him around, then tells me this was the WRONG GUY and leaves again for 45 minutes to go get another guy. Finally, at 2 pm, they started to pack our belongings. My husband received a phone call from JB saying that the workers still had a ton to do, and could they please come back the following Tuesday to finish? I was furious. I told my husband absolutely not- they had a job to do today and that have to finish. My husband trusted JB, so with "JBs word" the movers were allowed to come back the following Tuesday with the promise that they would be finished by 12 pm so I could go to work. They did not finish until 545, which included a trip to drop off half of our stuff because the truck they supplied was too small (we had told them this to begin with). We had to tell the packers multiple times to wrap things, as they literally just threw the items into boxes. JB swore to us that the shipment would be crated Tuesday night, as our things were to be picked up Wednesday morning by the driver and on their way to Oregon. Skip ahead five days. The company responsible for the entire move tells us our shipment is delayed by 10 days, because Frisco never crated our shipment. It took them 4 days to crate it!!!!!!!! He told us Tuesday night, and it did not get crated until Saturday. Because of this, the driver came, with nothing to be picked up, and we lost our chance. JB never called to inform us of the crating delay. The worst part about this whole experience, is that Frisco has refused to return our phone calls and voicemails. We have called every single number on the website and the numbers that we had. We have left dozens of messages. All we wanted was for them to admit what they had done and give us an apology. But our calls ring once and go right to voicemail. They are screening our calls as to avoid talking to us about this travesty. I honestly cannot believe that this company is still in business, treating customers this way. Do yourself a favor, and use anyone but Frisco Moving Systems. You will save yourself a huge headache, possibly broken items (there's no way with the way they threw our belongings together that things aren't damaged), and the anxiety of wondering where the **** your stuff is.
    - Katie L.
  • F
    Affordable Texas Movers
    We had to rush to the UHaul to rent a truck, kept calling around to see if other moving companies have availability at same day ( which we couldn't find any ) we ended up moving everything by ourselves and some help from friends.
    - Snow L.
  • A
    Affordable Texas Movers
    The move went great.  Clay worked with me on changing my move date with no problem.  Clay  and Chris came in, moved everything to the truck, and brought it to Marlow.  They unloaded and set up where we wanted it.  Very nice guys, easy to work with.  No wasted time either. 
    - Tami M.
  • F
    Races
    Handy man was paid upfront for services, handy did not complete the services and left equipment at my house as well. Contacted him several time and made appointments and no one showed up, the last time i called after a no show the man said he could not deal woth me and hung up. Still hoping for a refund. Stay away from this company, bedroom doors installed will not close bc they were not installed properly, baseboards not installed correctly,paint all over floor and baseboards,left thier equipment, did not ever come back to finish the back door. Horrible experience over a 2mth period. 
    - brittany h.
  • F
    MOVE U IN INC
    Move-U-In called the day prior to our confirmed move in time (June 21th) and canceled stating they had a "corporate move" that was more important and they had to cancel.  The soonest available move date they offered was July 28th.  Despite multiple prior conversations confirming our move date, we were canceled.  They were actually returning OUR call.  The excuse given was we didn't provide a deposit; how convenient to notify us of that the day before our move.  However, our previous discussions occurred with the owner and a deposit was never requested.  A company that acts this way shouldn't be trusted.  It is all about money.  We were a small client.  Check their website, if you aren't a former ambassador, the president of AT&T, the Governor of Texas, or a professional athlete, you don't matter to them.  We understand things happen but simply apologizing the day before for a cancellation and then stating "there is nothing I can do but offer you my apologies" is an insult.  As a small business owner, my wife and I do everything we can to "make it right;" we don't just apologize and move on to the next big client.  If we had had a bit more notice, we could have used a different move in company.  But, they didn't provide us that courtesy.  If you choose this company and aren't a big client, good luck.
    - Ryan B.
  • A
    Races
    I would recommend them highly, and in fact, I have and some of my relatives and friends have used them since I have used them. They were friendly and professional. It was pouring down rain when they moved me and they were timely. They came in and put everything exactly where I wanted. I had some things at another location and they went and got it and brought it to the new place as well. The service was reasonable and it was outstanding. I highly recommend them to anybody who needs someone to help relocate them to a new home or whatever. I had a lot of stuff. I had a lot of furniture and everything. I had all my personal items packed and they just moved the big items. In fact, they were early, so they were more than on time. They were outstanding. They would be the first ones I would call.
    - Mildred N.
  • A
    Albert Moving & Storage
    These guys were great. They went above and beyond while at my house. There was a 2 hour minimum on my unload. The two unloaders finished unloading the truck in about an hour and a half. They remained for two hours and helped me get furniture set up and placed exactly where I wanted it. They could have said they were done and left but they did not. They placed runners on my floors, and pads around the door frames to ensure no damage was done to any floors or walls. They were curtious and friendly. I would recommend them and will use them again.
    - Terri W.
  • F
    D L ENTERPRISES MOVING CO
    To begin, when calling for an estimate no one answered the first day. I called back the second day to set up a time for them to do an estimate. On the day of the estimate, it was a no call no show. I called later that day to see why no one showed and no one called back until the next day. When he finally made it to do the estimate, he didn't give me an exact estimate. It was like "well if you do this, I can charge you this, but we will just have to see". Nothing was set in stone and he said he would call when he had finalized when and how much. We never decided on a day, and two days passed and I hadn't heard from him so I booked another moving company. That Friday, he showed up to my house with movers trying to move my stuff. I explained to him that I had not heard anything back from him to solidify any plans, and that I had already left a message on his voice machine that I was going with another company. His response was "well I was working on a bigger job that was going to bring in more money that your small move." I told him thanks but no thanks. He was unprofessional on all account. I would never recommend someone to this moving company.
    - Sierra W.
  • A
    BUDGET MOVING SVC
    I rented a 24 ft moving truck for a local move. Made the reservations online and when I went to pick up the truck, it was ready
    and waiting. Older model, but everything worked. Made the move and got the truck back the same day. The staff was very professional
    Got a discount from my employer so it helped with the price. Everything went smooth which helps alleviate some of the stress which happens on a moving day. I would definitely use Budget again. 
    - Mark R.
  • F
    MOVING STAFFERS
    The loading seemed to go well. The guys worked fast and hard. We were under the assumption that they were using pads and blankets. They did not. Furniture arrived damaged and broken. Both the mover and Moving Staffers refuse to own any of the blame because we did not purchase added insurance. If we had, we could file a claim for 60¢ on the pound. A mere pittance compared to what it will cost to repair wood furniture with the veneer shaved off. Moving Staffers is just terrible a terrible company. They don't deserve to be in business.
    Do your homework. Don't EVER work with Moving Staffers or any of their affiliates.
    - Leslee V.
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Moving Companies in Wichita Falls

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