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Hospital Care reviews in Webster

  • D
    THIS REPORT IS IN REFERENCE TO THE QUEST DIAGNOSTICS OFFICE LOCATED ON MEDICAL CENTER BLVD IN CLEAR LAKE, TX; however, I do not trust any Quest franchise--no matter where they are located. Their lack of professionalism leaves to question the quality of their product. This report does not provide details on the [disinterested, ignorant] treatment of the client, but focuses on the billing management of one specific event--the last straw in a series of "what keeps them in business?" occurences. Quest drew the wrong blood panel and sent the results to my doctor, who refused them and asked Quest to draw the correct panel.  Quest continued billing me for months for the first (incorrect) service; I refused to pay and had my doctor's office speak to them.  They kept saying the error was noted and still continued to bill. When they sent a final notice citing their intent to file a bad debt charge-off on my credit bureau account, I paid them--and swore to never use Quest's services again... and I never have.
    - Kristen V.
  • C
    They try very hard to take care of you and as far as Dr Busby, whatever interaction I had with him its positive. I think he is quite a competent doctor. I didn't see him at his office but I met him at his office. With respect with punctuality, he showed up when he was around me, I was in the hospital, he knows how to captive audience. There was no given time when I was going to see him.
    - Fletcher B. M.
  • A
    They are very good. They are a full service hospital. I like the way they treat you, they are very punctual and you don't have to wait forever. They are always on time. They are remodeling right now so it is confusing where to park. They have someone coming by to pick you up though because the parking is a little ways away because of that.
    - Donna C.
  • F
    The surgery was fine there was no problem with that. The post op was not as good. I was immobilized and the care was negligable. There was none. They would put me on a bedside commode and I cannot move without help. a few times I sat there for over an hour screaming for someone to come get me. I was in a double room and the drapes did not close. One time when I was on the commode I couldn't reach the drapes and no one would come close the curtain. The door was even open. It was so bad, before I even start going to a doctor the first thing I ask is if they practice at Clear Lake Hospital. I will not go to a Dr. where I would end up having to go to Clear Lake Hospital.
    - Janet H.
  • A
    They took his concerns seriously and found out he had more than just shortness of breath. The doctors were prompt and the nurses took great care of him as well as the family members.
    - Sarah B.
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Hospitals in Webster

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