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    Critter Control
    I had a small problem with rats last winter due to the extremely cold temperatures.  We purchased a "Deal of the Day" in March, 2014 with Tom's Pest Control which included killing the rats with a very strong poison, covering rodent entry points with mesh wire and removal of any dead rodents. They did a great job eliminating them and I have not seen any evidence of more rats this summer. Before winter arrives, I was told to get my open chimney vents meshed over as well as my old screen covered channel vents rescreened because they were probable entry points. Tom's doesn't do that kind of roof work. I tried every type of service to find someone to do this (chimney sweeps, roofers, general handymen) but couldn't get anyone to do it because of the difficulty getting to the 2nd floor chimney.  This is where Critter Control comes into the picture. 
    I started calling some pest control companies to see if I could find someone to do the rest of the rodent entry areas including the chimney and finally called critter control and they immediately said they could do the work. They made an appointment for an inspector to come out and look around and give me an estimate. I had also asked them to estimate trapping some moles in my front yard. My neighbor and I have had some mole problems.
    The inspector came on time and was extremely professional. She pointed out some signs in the attic that we had a massive rat infestation. She used scare tactics (rats and disease...) to convince me we needed a $9000+- treatment to secure our home and remove all infested insulation and add all new insulation with boric acid to keep rodents out and to spray everything with a hospital grade disinfectant to eliminate more rodents coming in due to the attraction of the pheromone smell coming from our attic. They were going to throw in the mole removal for free. I was shell shocked and after talking it over with my husband and then finding several reviews on YELP where customers were given the exact same spiel, I called out an insulation company to let me know if I needed to follow through with new insulation. I figured it would be much cheaper to contract out each step of the abatement rather than pay $9000.00.  Imagine my surprise when the insulation company rep said he didn't find any evidence of new rat droppings and the last chunk of bait was still untouched in both upstairs and lower level attics. He also did not notice a smell at all except maybe just an old (circa 1970's) insulation smell. I was very upset that a company would use these scare tactics to try to get a customer to do unnecessary work at that incredible expense.  I am glad I got a second opinion. Be cautious if getting a bid from them.
    - mark o.
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