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Real Estate Agent reviews in Waxahachie

  • F
    I contacted Your Home Free via email on 12/28/2014.  I was thrilled when I was contacted on 12/29/14 (with it being the holidays I wondered if there would be a delay) and had a positive conversation about selling my home and buying a new home closer to my work.  I was told that the agent might be able to come tour my home on 1/4/15.  I told him to just call or text me to let me know.  I heard nothing on 1/4/15.  Then the agent contacted me via phone, but asked to call back at a later time.  I asked about touring properties, but was told I need pre-approval first - so I was given a mortgage company's name and I receive my pre-approval on 1/6/15.  
    The agent had still not come to my home so I inquired again on 1/6/15 and was told that if he moved appointment around he could come out on 1/10/15.  When I expressed that I was a little uncomfortable about the length of time it was taking to get my home on the market, the seller abruptly called and said since he couldn't meet my expectations he wouldn't be able to fulfill his commitment, and hung up the phone.  I literally didn't get a single word in other than hello when I answered the call.
    I've never had an experience like this and was completely taken off guard and offended.  I did everything I was asked to do as soon as it was possible to do it and the agent failed to answer emails or even come to my home in a timely manner.  Any time he called, it seems that he was far too busy to be taking time to talk to me.
    He seemed to think that two weeks was reasonable to get out and see my home - I really didn't but was willing to discuss it, but wasn't given an opportunity on the phone to even ask a question.  
    I contacted another agent and he was here in less than two days and I had my house ready for the market in another 3.  (it was the weekend)
    I guess Your Home Free has so many clients, they don't care about throwing away some.
    Hopefully I had an isolated incident and others won't get the same treatment.
    - Dianna D.
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Real Estate Agents in Waxahachie

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