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Marina reviews in Waxahachie

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  • I received my boat in a timely manner.  At first blush, the boat appeared to be in all in order.  It wasn't until I tried to take the boat out for the first trip of the Summer that I noticed a cushion was missing.  I looked all over the boat and could not locate the cushion.  Now I understand that some time had passed (about six weeks) since I received the boat back from the dealership before I removed the boat cover to get it ready for the lake so that is my fault.  However, I KNOW the cushion was in the boat when I took it to the dealership and the boat was covered when I took it to them and covered when I picked it up.  I didn't think to check inside the boat for items that should have been there.  I suspect when the technicians took the boat out to Lake Lewisville for a "test run" the cushion probably blew out (sometimes that has happened to us) and the technician didn't notice it.  Regardless, when the technician returned to the dock and exited the boat, he/she would have been "hard pressed" NOT to see the missing cushion.  However, it was never reported and thus, missing when I picked it up.  I do believe I have the majority of culpability for this loss for I should have taken the cover off the boat and checked before I left the dealership.  However, I don't believe I share all the blame.  After all, I did not lose it.  Further, when I called the dealership, the service representative informed me (appropriately) that I had signed away any responsibility on their part for any "loose" items that were missing when I signed a contract.  Again, my fault for not reading the fine print, but also I would not have been able to get my boat serviced had I refused to sign it.  A "catch-22" type thing.  I believe that even if I had checked the boat before I left, the story would have been the same.  They would have denied any responsibility for the loss.  I'm not stupid enough to believe that people will lie to get something out of the dealership unethically, but the "hold harmless" agreement you have to sign to get service for your boat gives them "card blanche" to refute any culpability.  In the dealer's defense, they did offer to "share the cost" of a new cushion.  My recommendation to others who get their boat serviced at Phil Dills is that you remove ALL items from the boat that even has a remote chance of being lost.  I learned my lesson.
    - Edward A.
  • I would give Lander Marine Construction top scores on everything. The speed at which he did the job, the professionalism with which our boathouse was built, the extra feet that he added that he didn't charge me for just to make sure everything was done, and the quality of his work was excellent. I had no problems. I would call him back in a minute to do anything else. They are redneck Bubbas. They don't all look like a professional crew when they come in and some of their equipment is old, but their work is professional. I don't mean it disrespectfully, but they just don't look professional and Doug would say the same thing. I will use them again. We are considering another extension to our seawall to make it a little bit longer and we will use them if we decide to go ahead with that project.
    - Donald R P.
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Marinas in Waxahachie

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