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Cleaning reviews in Waller

  • A
    It went fine. It's and old house and we have lots of stuff. They did a good job of tackling a complex dusting and cleaning project. The owner of the service even supervised most of the process! It felt good to have a clean house again. I appreciated that they were willing to come out to our house in the country.
    - Carole C.
  • F
    1st time fine. They seemed so honest, helpful, caring, Christian people. The wife was very nice at first, I had surgery on my foot, going through divorce, and she wanted and I hired her to help me. She plays on your emotions, and gives her pathetic stories of all their problems. Besides paying for her, and she didn't perform what she was hired for, she got me 2x to lend her payments for their vehcles, aproximately $2,000. Promise to pay it back. I was then having to move she volunteered to sell things for me, and store somethings, and supervised the moving packers. She continued to come around, till she did convenient timing, came and asked me to lend her more money, I said no. She didn't come around anymore much. I asked for my things, many times she stood me up, one excuse after another. I said I would pick it up, she wiuld never give me her address. Many many items I never got back. Items I had packed for the movers were gone. She lied about my computer. She handed it over to my ex for over 3 months, all the time telling me she had it. He did some advanced things on it, some of my things are missing, I have a computer engineer to uncover the damage. Many movers boxes were filled with trash. The stuff she had, she said she misplaced some, how do you misplace a knee scooter, oxygen condenser, etc. In the boxes she returned to me, again made to look okay, but had mostly trash. Don't plan on ever getting anything back.
    - Gayle C.
  • A
    I am still using them. I think they are wonderful. They do an extremely good job and they’re friendly. They do the work very quickly and efficiently. I love them. My interaction with them is excellent. They came to my mother’s funeral, I can’t gripe about them. I use them once a week.
    - Mary N.
  • A
    Everything went very well. Tiese and her crew showed up and immediately introduced themselves. She's very personable and friendly. She asked for anything specific that I wanted done and if I didn't specify, she called and asked about it. I came home to a clean house that had such a wonderfully fresh smell! I didn't notice anything that they didn't do or get to and I was very pleased with their work. I will definitely use her again!
    - Debbie B.
  • A
    Tiese called and explained that she had a new phone and had forwarded her business to her personal.  Unfortunately her daughter answered her personal phone, which caused confusion.  Tiese also responded with an email explaining the situation, my wife and I appreciated the explanation and added the updated review.
    Thanks Tiese.
    - Elizabeth D.
  • D
    This is the second time we used the service.  No complaints from the first visit.
    The tech presented well and went straight to work.  He found some issues which required treatment
    to clean (we have animals).  The problems began when we asked how much.
    Long story short, the company believes in ?flexible pricing? structures.  A more cynical person might believe they are trying to get everything the market will bear.  You get charged what can be negotiated on the spot. It is not unlike some car purchases I have made. 
    I prefer not to deal with such tactics.  A repeat customer should be treated well, not as a onetime source of income to be charged whatever can be had.  Such tactics always leave me feeling a bit slimy and wondering just how much I was taken.
    It?s a shame really, they did a good job.  If their pricing was more straightforward we would likely use them regularly.
    My suggested tactic would be to allow the tech to arrive then begin negotiations.  Cut their asking price in half and do not budge.  If a deal cannot be made ask them to leave.  They are the ones who are losing time and material.  The game can be played both ways.

    - Randle B.
  • A
    What can I say? Letty and her crew are professional, thorough and affordable. They came out and did a deep clean on our house along with washing all windows. Our house has never looked better. 
    My kids are, well, slobs. The upstairs floor of my house normally resembles downtown Beirut. After cleaning, I couldn't recognize it.
    They've been out every two weeks ever since. They always bring three people and are there for 1-2 hours to clean. Communication is not an issue, and if you have an issue with anything, just bring it to their attention and they will take care of it.
    Highly recommended.
    - Shawn J.
  • A
    We've used them twice and they were just excellent. They cleaned better than any company we've ever had. They were in and out. They didn't waste time. They did an excellent job. We'll call them anytime. They were able to get stains out that we weren't able to get out before. It was a Big Deal that we purchased. They were also punctual. If they get lost or run 10 minutes late, they call. They were the best we’ve ever had. Their price was excellent.
    - Donald H.
  • A
    This service is awesome. Employees are self starters and know their jobs well and do a great job. Thanks Mr. And Mrs. Clean.
    - Trish N.
  • A
    Excellent job done!
    - Mary N.
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Cleaners in Waller

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