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Blinds And Curtain reviews in Tyler

  • B
    Very quick response from owner in coming out and measuring, explaining our options, and providing a quote. We ordered two window shades on July 29, 2016. Because the shades are made to order we were told it would be 3 to 4 weeks before they would receive them. After 4 weeks and no word from the contractor, I called to inquire about the time frame. I was told they had heard from the factory that the order was being processed and they hoped they would ship the next week. I did not hear from them again until September 19 when they called to inform me the shades had been shipped. The shades arrived within a few days and installation was scheduled immediately and was completed on September 23. The installation was very professional and well done with one exception. The power cord for the motorized blind was not long enough to be run neatly along the house and the installer simply stretched it across the yard. Since this wasn't necessarily nailed down as part of the quote, I decided I would deal with it myself and clean up the cord installation. This weekends project. We have only had the shades for a week now but we are very happy with the quality of the product. We were frustrated that it took 8 weeks when we were told 3 to 4 weeks. Our frustration level was probably elevated by the lack of any updates or explanation for the delay. Although it was a small order, I would recommend the contractor communicate better and keep the customer informed. Especially when there is a long delay over the original time estimate. We'll do business with them again as they are good folks and have been in business many years. We'll just hope for improvement in the areas mentioned.
    - Smith W.
  • A
    They are very good to work with. Great people and did what they said they would when they said they would do it.
    They had to come back for a few things and took care of those with no issues. Great people to work with.
    - David C.
  • A
    Lone Star Solar Screens
    They were very good. They come and measure all your windows; then, go back and make the solar screens. It’s custom made and they match. It looks just like the windows; but, they have the screen. They put the bars in them; and, come out approximately, a week later to install them all. So, when you come home it’s done. It took them two or three hours to complete, the job; they come out here and screw, them all. They are all screwed on; usually, to add security to the house too. They are very responsive.
    - Pat S.
  • A
    Excellent job.
    - Ennis D.
  • A
    The Blind Place Tyler
    - Kathleen J.
  • A

    the installers did a good job initially but did not finish well

    - Chris H.
  • A
    Budget Blinds Inc
    A+ recommendation from this pleased customer !
    - Robert K.
  • A
    The Blind Place Tyler
    Very good experience with this company.
    - Vickie W.
  • A
    The Blind Man
    Didn't have to wait a week or two fo schedule
    his visit.
    - Cindy R.
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Window Treatment Experts in Tyler

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