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Auto Shop reviews in Trinity

  • F
    My truck broke down in Trinity and they took it to their shop. They were supposed to diagnose the problem and call me when they had done so. They had me sign a work order for the diagnosis. The next day they called me to inform me they had replaced the fuel pump and were charging me $790. They told me the fuel pump was $490 and the labor was $190. Plus they said they replaced fuses that had gone out on the power windows and other things. The problem with this is the fuel pump is $50 not $500. The power windows were working just fine and didn't need fuses. STAY AWAY! They are thieves and crooks.
    - Donald B.
  • A
    They are really professional, and they get it done when possible. I walk in and tell them the problem. If there is a problem during a check-up. They will send me a notice when it is time for a oil change. They are quick. As soon as they are available they will call me. They will give me a ride to where I need to go and will pick me up when it is ready.
    - Mary P.
  • F


    to the engine and they also have computers that checks the auto's computer.  What they did is just replace what they thought  was wrong and when they found out that it was not the correct diagnosis they charged us for it anyway. 

    We talked with the service manager and his words to me was, I am not a mechanic I am a money man, I don't know anything about repairs, his mechanics are the ones that do the repairs.  When I told him what should have been done with isolating what was wrong prior to tearing into the engine he agreed with the mechanic.

    One would think that when you bring you vehicle to a certified dealership they would do it by the book, I can guarantee that GM has procedures and this dealership did not follow them.  They have tools and diagnostic equipment to figure out what is wrong with todays engine and Wiesner did not follow them.  They had the vehicle for almost a week.

    I would not recommend WIESNER INC-HUNTSVILLE to do any repairs on any type of vehicle.  I will never own a GM product again but until we sell this Cadillac it will be going down to Conroe for service.

    I have a Toyota, best vehicle I have ever owned and with in a couple of years my wife will be in a Toyota also.  


    - Jeffrey A.
  • A
    I first of all went to ford .com got pre approved for a new auto I then knowing I was ready to but I called the dealer and spoke with a sales man told him what I was looking for (F 150 ) he was helpful. Looking online and at other dealers I found another truck in Georgetown well not wanting to be outdone he found just what I wanted in Dallas. I told him that I would drive up there to look at it the dealer sent a driver up there to get the truck so that I could look at it. Now the truck only had a sticker price of around 30 grand not like it was top end or anything but they went all out for me I have bought from them before and will do so again.
    - Robert B.
  • A
    I was impressed at the speed and friendliness of Rankin. He at my request was going to replace the timing belt before it broke thinking that my car had a belt but after a short conversation with him he informed me that the car had a chain. Driving a Chevrolet Cobalt with a Eco tech he knew what he was talking about. I was also impressed at how fast he had done all of the work next day it was ready. I also liked the fact that when he found a additional issue with the car he did not just fix it. He called me the fix was only like 10 or 20 dollars but he called me that makes a big difference to me. I have now traded that car off and have a new truck but  I do not have one issue with him working on any of me cars or trucks in the future. Having been a mechanic  many years ago I know how not to get screwed and he did not. 
    - Robert B.
  • C
    The heater core started leaking again emediatley and they wanted more money to fix it again. I did not have another 1600 to give them again for them to play a guessing game with " whats wrong with my car".
    - cheryl w.
  • A
    They are great. I would rate them high overall. I always take my car there if there is something wrong and it is Ford and would deal with dealership. They do excellent work. I haven’t had anything major done but the things that I have gone in there for they have done a great job on it. There price is pretty standard and good. The quality of service is excellent. It would be ready when they say it would be done. They are professional based on who we are.
    - Barbara A.
  • A
    unknown
    - Mary P.
  • A
    unknown
    - cheryl w.
  • A
    unknown
    - Susan M.
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Auto Shops in Trinity

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