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Find Top-Rated Stafford Window Replacement Installers

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Window Replacement reviews in Stafford

Real People ~ Real Reviews ~ Real Results

  • This company was exceptional. Very timely and job was done to perfection. Their prices were very competitive, but the work that was done exceeded my expectations. Never had to call to confirm appointments and their communication was great. Would highly recommend them and actually need some painting done and will call them before anyone else.
    - Ed K.
  • They arrived on time, Since it was a four hour contract for labor, as soon as they finished one job, they kept asking me what else I needed to be done until they completed their four hour contract. Everything I had in my list was accomplished. I moved the furniture in advanced and had the materials they needed so they didn't waste time.
    - Priscilla H.
  • Top-notch! I tried to come up with one bad thing to say about this highly organized, competent, efficient, & gregarious team of men (& one lady), & I couldn't.  They worked smart and quickly as each had a clearly delineated area of expertise, and together the team worked like a well-oiled machine. Ron & three other guys showed up before 6:30 in the morning, worked straight through, & were finished one minute before noon. The new Showcase windows look like a million bucks. Our gratitude to Marty, Carol, Ron, & the crew for delivering in a timely manner exactly what they promised (actually, surpassing our expectations).
    - Monika L.
  • We called Advanced Window Products to replace a custom made double pane window that they had installed in 2010 and that was now broken during a home burglary.  They exceeded our expectations by rushing the order and having it made and installed in less than five days.  The installers were professional in their work and had come to install the one window after completing their other jobs that day.  I would recommend AWP to anyone for their efficient, professional, and courteous service.  If you need window service, give them a call.
    - Harvey K.
  • The installation  team was very professional, on time and were efficient. They had a good manner.  Mike during the sales phase was informative and open to questions.

    The only concern we had is that the caulk on the outside took longer - more than a few days - to set due to humidity.  It hasn't affected performance but was concerned about dirt sticking to it.  However Mike, the owner, had made clear that he would fix anything that was wrong.
    - Dan T.
  • I encourage you to think twice before doing business with this company (Pella - Fallbrook Drive, Houston, TX location). This company promises quality and expert service, but once they hook you in and you agree to the service, you are on your own with incompetent staff and a slow or nonresponsive corporation.  The salesperson comes across as professional and knowledgeable, but he is nowhere around when the ?real? crew shows up to do the work.  

    What was promised as a 2 day installation turned into a 3 month ordeal. I do not know anything about installing windows, but even to my untrained eye, I was able to see clear errors and had to stop the installers in the middle of a job before they did serious damage.  Due to severe errors in the installation process, I had to make repeated calls to the site supervisor/company exec, etc to demand that the job be completed accurately.  To say that this was without drama would be a false statement on my part!  A far, far cry from ?Quality? and ?Expert? service.   

    After over 15 telephone calls, several e-mails, and letters to corporate office and at least six return visits spanning a several  months I did end up with windows and doors that were installed correctly (I hope).  Pella politely  tried to do the right thing by correcting the window issues, repairing my damaged deck,  reinstalling my sliding doors, and issuing a small refund for part of the installation costs due to the errors but, I continue to incur additional costs due to Pella?s installer?s lack of experience.

    My house windows and doors were fully wired for my home security system and their representative told me that the wires would be pulled out so that the security company could reconnect it following the installation.  The Security Company?s assessment of the wiring is that the wiring left is un-useable. It will cost me over $1,000 to remedy the problem. I have contacted my Pella contact  via e-mail and phone calls regarding this and he has not responded. 

    I consulted with more than one company before agreeing to do service with Pella.  It wasn?t the lowest bid I received on my installation, but I thought it was going to be the best one based on their Product,  ?standard? of quality, and expert service guarantee.  Even after the multiple problems I experienced, I waited several months before submitting this review to give Pella an opportunity to resolve the problems they created.  Unfortunately, that never happened.  From start to finish- this was nothing but a very expensive nightmare.

    I cannot recommend this company because of the unskilled laborers they have completing their jobs, which resulted in costing me valuable time, and additional expenses.  If you want excellent service, a good price,  and more importantly peace of mind, these are NOT your guys. 
    - ALICE P.
  • I was impressed at how diligently the men worked; they really took care of business.  Never have I had anyone to work
    about 12 hours to complete a job.  They cleaned up well after themselves, were polite and very professional.   I rate New Bath A+.
    - Antoinette G.
  • The hurricane took out my windows, so the insurance covered some of it. It's called an insulated aluminum patio cover. They were excellent, and the only thing I'd say about them is they're a little pricey, but the quality of work was incredible. The workers really knew what they were doing. The caulking on the windows was very, very clean and neat. That just impressed me, because most people leave messes, but these guys cleaned up and did a really good job.
    - Richard G.
  • Very well. No problems
    - Debbie S.
  • Very well. Work was performed in a professional manner.
    - Nathan R.
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Window Replacement Installers in Stafford

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