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Transportation reviews in Spring

  • A
    The driver was courteous and knowledgeable about the Houston area. Plus, being professional, friendly and always smiling is really nice, even after an entire day of constant travel. The vehicles were clean and comfortable. They are great for airport pick-ups, event traveling, and even larger gatherings with friends. Will certainly be using again for future transportation needs!!
    - Molica T.
  • A
    I lucked out and was able to book this on a Tuesday for that Saturday. Getting a quote, scheduling the service was easy and quick. The driver arrived a 15 minutes early just to make sure he could verify where we needed picked up at the location. He was very polite, friendly, and respectful of the kids and made sure they were taken care of. At each of the stops he communicated great and kept tabs on where/when he needed to be. The night went off without a hitch and everyone had a good time and the driver made sure everyone was safe.
    - gregory k.
  • D
    This was my second time using New Caney Movers in 2 years. My experience was great on the first move. The second service was not the same. I had a few issues. 1. I set my appointment in advance, and I requested their largest truck. I was told no problem. Unfortunately that didn't happen, which caused me to rent a second truck from uhaul. 2. They were over 2 hours late. Upon arriving the movers were professional, and work extremely fast. 3. But the last problem I had. I purchased a Angie's List Big Deal for 4 movers for 3 hours at $428, and $150 each additional hour. Once the move was completed I was charged an additional $300. The move took a total of 4 hours. One hour over my Big Deal. I reached out to New Caney Movers spoke with Tim twice. Who stated he was looking into it, and he'll get back with me. I'm still waiting.
    - Kevin S.
  • A
    Elite is a professional transportation service. They arrived early to pick up our daughter and delivered her at IAH within the alotted time needed for her fight. The car was clean, and the driver was professionally uniformed. He was polite, and we felt that our daughter would arrive safely and on time to the airport. Thank you very much for the profession service that we received. We highly recommend Elite.
    - Aida J.
  • F
    My family and I rented a 28ft RV trailer from this company. I informed them that I was a novice RV renter and asked what I needed to rent. They provided the RV and a load leveling hitch without bars for my Ford F150 pickup.  We left the location and headed for a 740 mile round trip to Amarillo, TX.
    When we were approximately 1/3 of the way into our outbound trip (approximately 3 hours), we encountered heavy crosswinds (25 to 35 mph) and the trailer began to sway dangerously. I had to limit my speed to 55 mph on a road with a 75 mph limit.  Every large vehicle and 18 wheeler that passed made the trailer sway even more.  We contacted the company representative by cellphone and she said we should "slow down" or return to the site for what she called "sway bars". (Upon discussion on our return, she was referring to load leveler bars and not a sway bar.)
    After our camping, I drove to a major RV dealer in Amarillo and asked what I needed to make the return trip safely.  They recommended both load leveler bars, as well as a sway bar.  I purchased used load leveler bars and a new sway bar
    and had the sway bar mount installed (since the trailer did not have one).  The return trip was much safer, even though the crosswinds were still blowing for the majority of the trip and I was able to maintain a near 70 mph speed. Upon our return, this company refused to reimburse me for the equipment that I had to purchase and which they should have initially provided to safely transport their RV trailer.   
    In my opinion, they endangered my family's life by not recommending the needed towing equipment.  They are in the business
    of renting these RVs on a regular basis and should have provided the required safety equipment to a novice camper. When I asked why they hadn't recommended the needed equipment, I was told that "I should have asked for it".  My total cost for the safety equipment and installation was $356.33.
    I filed a complaint with the Dallas/Ft. Worth Better Business Bureau immediately upon my return home and the company failed
    to respond to the BBB's inquiry.
    - William H.
  • A
    It went almost flawless.  The driver, Victor was amazing! The students commented that their time in the bus was just about the "best part of the night"! He was patient and didn't mind listening to their music.  He arrived slightly before the scheduled time and brought them everywhere.  He allowed parents to climb in & take photos and had a smile the whole time.  He assigned the "pick up" phone call at the end of the night to one child and was ready and waiting for them as they exited prom at midnight to go home. The students all commented how nice and professional he was.
    - Robert C.
  • A
    The black town car was clean with a very pleasant smell. The drivers were uniformed with visible name tags. The drive was smooth, pleasant and very safe. The vehicle was provided with bottled water and mints. I was comfortable, very safe and was very relaxed on both trips. This doctors viist to the BCM was a very important appointment and I was very nervous fearing that I might be late or miss it altogether. The company and drivers made sure that I arrived safely and with plenty of time to spare. WOW. Thank you very much Elite. I have mentioned my wonderful experience to all the ladies at the bridge tables. Seniors that are unable to attend their doctor visits due to an inability to drive will be very pleased with the great experience that Elite provided for me and my family. WOW to Elite
    AJ
    - Aida J.
  • A
    Great company to do business with from my first contact until the driver brought us home. Will definitely recommend to all my friends and family and will use them again. Very professional office staff and exceptional driver. Am very happy.
    - Julie K.
  • A
    The employees of this company were very professional, helpful and courteous in providing information about the various vehicles available for our needs.  They adjusted our reservation for the shuttle bus when it became apparent to us we needed a larger one that was initially ordered.  The drivers were professional and polite, the vehicles clean and well maintained, and each driver arrived 15 minutes before the designated pickup time.  I would recommend this company to anyone looking for quality and reliable service.
    - Catherine M.
  • A
    I have been using Elite Limousines for occasional airport transfers for over a year.  As usual, this trip went great.  They are always on time, the vehicles are clean, and the drivers are courteous.  I recommend them to friends and colleagues regularly.
    - Kent W.
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Transportation Services in Spring

Companies below are listed in alphabetical order.

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