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Blind Cleaning reviews in Spring

Real People ~ Real Reviews ~ Real Results

  • I run a business out of my home as well as take care of my father. I have a hard time finding the time to give my house cleaning duties the attention it deserves. These maids are simply FANTASTIC! They leave everything better than I left it, as most days, I’m running behind. They are timely and efficient; and I love the smell of a “clean” home when I walk back in the door! The security the company provides in vetting their employees makes me feel comfortable enough to be able to leave the house and enjoy a peaceful few hours of “me time” while knowing my home is getting the attention it deserves! The maids treat my home as if it were their own, which is more than I can say about any other company I have employed. The owner is attentive to all of my needs no matter how big or small; which means a lot in my book! An owner that takes pride in how his business is ran while treating his customers like family, is the type of person I want to do business with any day of the week. I highly recommend Detail Cleaninf Services for your home!
    - Clarissa K.
  • They were scheduled to arrive at 9am. At 9:30 I started emailing the company to find out where they were, calling shortly after. They called me back a little after 10:30, which normally would have been great response time. However, the workers were not given my apartment number, so they went into the apartment's main office and asked which apartment I lived in and that they were there to do some cleaning. The apartment manager sent them to and let them into a unit on property that they were preparing for a new move in. By the time they figured out they were in the wrong apartment, two hours (2 workers, so 4 hours of cleaning) had gone by. They finally got to my apartment and were working fast and furious to get as much done as possible, which I was impressed by that and the fact they did not need any direction on what to do. They knew their stuff! After two hours at my residence they said they were done. I understand their point of view, however I paid for 8 hours of cleaning and only received 4, while the apartment complex received 4 hours of free cleaning services! I asked them to work the full 8 hours I paid for and either invoice the apartments for the "free" time or give me an additional invoice and I would seek reimbursement from them. They said no, they were finished and left. Very disappointing.
    - Roshawnda L.
  • The company was an hour and a half late for the appointment. Very disappointed with the cleaning. Shelves not dusted, toilets poorly cleaned, beds made with blankets and comforters dragging the floor, edges of hard flooring not vacuumed or dusted...I know our house was dusty (not filthy), but for $200 I expect a better cleaning.
    - Jeffrey M.
  • AUG. 18, 2017 - TRIED CONTACTING PROVIDER BY EMAIL HE HAD LISTED ON HIS WEB SITE, INFO@DIRECTDRAPERY.COM. MY EMAIL WAS RETURNED AS UNDELIVERABLE. I FILLED OUT THE CONTACT FORM ON HIS WEB SITE, HE DID NOT RESPOND. AUG 25 - 29, 2017 - HURRICANE HARVEY HIT HOUSTON. I REACHED OWNER TYRONE VIA PHONE ON SEPT. 06. HE STATED HE COULD ACCOMMODATE ME ON HIS FIRST AVAILABLE, SEPT. 08 BUT I AM CONSIDERED OUT OF TOWN AND WOULD HAVE TO PAY A $75.00 TRIP CHARGE. I LIVE IN THE WOODLANDS WHICH HE HAS LISTED AS ONE OF HIS SERVICE AREAS. MY HOME IS 42.8 MI FROM 12600 BISSONNET ST. I AGREED TO THE TRIP CHARGE. HE STATED HE HAD TO CHECK WITH HIS CREW SINCE HE WAS ONLY GIVING THEM 2 DAYS NOTICE. HE CALLED BACK AN HOUR LATER AND SAID APPOINTMENT WAS ON FOR FRIDAY. APPROXIMATELY 30 MINUTES LATER HE CALLED AND SAID HE WAS CANCELLING BECAUSE HIS GPS IS TELLING HIM TO TAKE A DIFFERENT ROUTE THAT WOULD END UP BEING 70 MI. I DO NOT THINK THEIR WAS FLOODING IN THE ROUTE TO MY HOUSE. HE ALSO SAID HIS TRUCK WAS OLD AND HAS NEVER BEEN TO THE WOODLANDS, SO WHY DOES HE HAVE IT LISTED AS ONE OF HIS SERVICE AREAS ? I ALSO WAS NOT IN A HURRY TO HAVE THE WORK COMPLETED. IF I HAD TO WAIT 30 - 45 DAYS, THAT WOULD HAVE BEEN FINE WITH ME. I WASTED OVER AN HOUR OF MY TIME TALKING WITH TYRONE AND NOTHING WAS ACCOMPLISHED. THE WORK WAS COMPLETED TODAY BY SOMEONE NOT ON ANGIES LIST WHO WAS 60 MILES AWAY FROM MY HOME AND DID NOT HAVE AN ISSUE WITH FLOODING AND DISTANCE.
    - Joan T.
  • I have been using XL cleaning for approximately 9 months. I have been so impressed with XL. Christy and Gina clean my home bimonthly and they work so hard the entire time they are here. They are courteous, thoughtful and nice to my pets. It's never uncomfortable having them in my home. They are always on time and bring all the cleaning equipment and chemicals. They even taught me the best way to clean my new wood floors. There are always little touches, like making a fan out of tissues, or folding a blanket into what looks like a pillow that I enjoy so much. They haven't damaged or broken an item as they are always careful. They both are truly good at their jobs and I can see they take pride in their work and I appreciate that very much. My biggest complaint with previous companies I used was they would start strong and be thorough then gradually decline into a mediocre job over a few months. XL has not done that, the quality of work has been consistent and exemplary. They are also less expensive than other companies I have used yet provide better service. I would certainly recommend them to family, friends and neighbors.
    - Cammi Smith S.
  • The work was excellent. The crew showed up on time in a company pickup, complete with logo, step ladders, and all needed equipment and supplies. The ladies intensely covered every nook and corner of my house for a solid 5 hours and left it spotless. They supply their own cleaning products and use high end name brands. I was concerned about this since I have new hardwood floors. Finally, I spoke with the owner Jeff several times about what I wanted and didn't want and he made sure it went exactly as I asked. I highly recommend XL Cleaning Services.
    - Lawrence F.
  • Setting up the estimate an appointment with Mrs. Baines was a breeze do to her intelligent and professionalism. Both Mr. Baines and his team showed up on time and was really professional and straight to the point with no hidden fees or outrageous prices. They actually knew what would bring our house back to life and save us a lot of money and time. My husband even talked his boss into accepting a bid with this company. The service itself was worth the money and really looking forward to doing more business with this company real soon. Congratulations on your new start to the business world.
    - April G.
  • It went well. I of course had to get over having someone who had been coming for years. They cleaned extremely well and in many cases better than my normal person. Plus they bring all their own equipment which is a plus. I did stay home since I was apprehensive but do believe that if I regular use them in the future it will be OK not being home and providing a key.
    - Stuart L.
  • We have 3 dogs, 3 cats and one of those dogs is a fur machine-it's everywhere.  Plus we have hard wood floors so you can imagine the task of getting rid of all the fur alone was a big one.  They were incredibly thorough.  They even got some sticky stuff up we had on the floors in the bedroom to keep throw rugs in place.  I have tried numerous times to get it up and could not.  We paid a little extra to have our floor boards and blinds cleaned.  We have shutters/blinds on all of our windows too.  They were here 6 hours.  I have yet to find a picture frame they didn't dust, a floor board that wasn't cleaned or any left over fur hiding in hard to reach places. My entire house looks wonderful.  This team was nothing short of amazing.We'll be using XL Cleaning again. My husband is even talking about having them come on a regular basis which has never happened before!


    - MIKE S.
  • The work was done within the time I expected.  A walkthrough was performed after the work.  I was asked where I heard of the company and I told them Angie's List and I was given a $25.00 deduction.


    - RICHARD M.
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Blind Cleaners in Spring

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