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Furniture reviews in Spring Branch

  • B
    They were reasonable prices. They negotiated pricing with us since we were buying two products. There were some things they probably should have mentioned, but didn't. It's not terrible, but it does require some adjustments in my usage. They've had to replace one of them already. The trash compactor has already been replaced. I wasn't happy with how the work people handled my complaints. They didn't handle it as well as other people have handled it. It was a little convoluted too. They didn't send a repair person. They sent a repair person to look at it and then sent another repair person. So they sent somebody like an appraiser out to appraise it if it needed to be repaired or replaced. So they added extra levels to the work that seemed to be unnecessary to me. I felt like they didn't believe that it was broken. So they didn't send a repair person the first time. So, it took a lot longer than what it should have taken to get it repaired and replaced, like weeks longer.
    - Carlyn T.
  • F
    The sales man informed us that if we purchased the bed by the 6th of October it would be at the store for pick-up by October 15th.  The 15th came and the bed had not arrived at the store and I was informed it was on the truck on the way to the store.  I was upset by this as we needed the bed here at a certain time as my mother has no where to sleep.  I called and spoke to Harriet, the owner, and she was very rude and kept cutting me off when I was trying to explain the situation to her.  She then said she could not deal with me right now and handed me off to the previous sales man we dealt with.  The bed has still not arrived and they can give me no exact time frame as to when it will be there.  I had to delay my mother coming as we do not have a bed for her to sleep on.  If the bed does not arrive today I will be contacting them for a refund.  I would not recommend doing business with this company.
    - Anna R.
  • A
    Tony Darryl Upholstery LLC
    We had a 1st class experience working with Tony.  The reupholstered furniture we got back surpasses our expectations.  In 3 of the pieces, we had complex fabric patterns.  The way they matched the patterns were incredible.  The level of detail that they put into their work was extraordinary. The furniture is BEAUTIFUL!!! The turn-around time was also very quick.  They picked up and delivered the furniture, which made it very convenient. Tony is very personable and professional.  This was the best reupholstery experience we've had and will definitely use them in the future.  With great delight, I am highly recommending them to our friends!!!
    - PAUL T.
  • A
    A-440 Professional Piano Tuning & Repair
    We were able to have an appointment just a few days after calling, and he was very punctual and kind. He even allowed our children to watch as he completed the repairs and tuned the instrument! Needless to say, they were fascinated!! Our piano sounds brand new and we were delighted by Mr. Norley's services. Excellent!
    - Kate C.
  • A
    Milburn Upholstery
    I found them at the top of Angie's list. I had previously used another upholsterer and was quite unhappy with the results. So I started out a little wary. Milburn made all the difference. I got clear cost estimates over the phone as well as great advice on choosing fabric. They stored the two pieces in their warehouse until they could get to the work and I didn't have room for them at the time.

    When they were ready to begin, they called me to come look and decide how I wanted the fabric to run. They wanted me to be completely satisfied. While I was there they had over 70 upholstered chairs that they were redoing for the Fair Oaks Country Club. I see why. They do very high quality work.

    They just delivered my two pieces today and I couldn't be more pleased. The entire experience was friendly and professional. I can't wait for another opportunity.
    - Kate H.
  • A
    Neumeyer Upholstery & Restoration
    We contacted Neumeyer Upholstery, which we found through Angie's List, because it was close and because they have good ratings. Betty asked us to take photos and bring them to her to save time. We did so and looked at some samples of their work (photos and current work in the shop). We then selected materials for both the upholstery and the slip covers and agreed on the price. Betty and her daughter, Laura, do all the work themselves. They came to out house and took one sofa and one chair to begin work. We have just received them back, completed. They have now taken the other set for upholstery.

    Despite the project not yet being complete, we wanted to do this report to let you know how please we are. We could not be happier with the results. The workmanship is superb and the product quality is great. We will most assuredly recommend Neumeyer Upholstery to friends and family.
    - Ralph J T.
  • A
    Amish Oak in Texas LLC
    On March 21, 2010 I placed an order with Amish Oak in Texas. I chose them because I was tired of the poor quality furniture I was seeing in other places and because I was having difficulty finding exactly what I wanted. Their store is loaded with highest quality furniture at fair prices (considering what you are getting). I was assisted through the ordering process by Steve. He knew what he was doing and was very professional, but at the same time he was friendly and didn't make me feel that I was taking up too much of his time. He told me that it usually takes 8 - 10 weeks to get the furniture back from the builders (most of them in the Midwest I think). He also warned me that if there is a back up in order fulfillment it might take longer. Although I hoped to get it sooner, I didn't mind waiting because this is heirloom quality furniture. I had planned a family reunion at my house the first weekend in June and had really hoped to have the furniture by then. I called the store to check on the progress and spoke with the store owner. As luck would have it, the pieces were not quite finished. I had just moved into a new home and didn't have much in the way of furniture so I was in panic mode. I mentioned my problem to the store owner not really expecting anything by doing so, just mainly giving him the reason for my call. He very kindly offered to see if he had anything in the back that I could use temporarily so that my house wouldn't be empty. He had a few things in the warehouse and had Steve and another young man deliver them to my house before they went to work one morning. I had a few much-needed pieces of furniture for my family reunion. Not only that, they let me use it until they delivered the new furniture on July 1st. This wasn't junk furniture! It was brand new, solid hardwood furniture. My new furniture was delivered and set up by Steve and the same young man who came with him the first time. I should note here that I liked getting to deal with the same folks all the time because I didn't have to explain my situation every time I called. The furniture is absolutely everything I wanted and more. The quality is unbelievable and I show it off every chance I get. I won't buy furniture anywhere else, ever! I tell everyone I know about Amish Oak in Texas and I truly hope they never change.
    - Carla S.
  • D
    A New Life Restoration LLC
    Again, qote was too high, and did not use them.
    - Ray G.
  • A
    Unfortunately due to an unrelated emergency, we were unable to commit to the project. We will likely return to Gary Pools in the future to complete our plans.
    - Scott T.
  • A
    A New Life Restoration LLC
    - Irene S.
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Custom Furniture Makers in Spring Branch

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