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Find Top-Rated Southlake Water Softener Companies

There are 8 top-rated water softener companies in your area.

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Water Softener Installation And Repair reviews in Southlake

Real People ~ Real Reviews ~ Real Results

  • He spent over a month for the install and charged me more than three times the original quote. It was put on a credit card, and he literally told me that he charged me what 'he thought was fair' since he took so long to figure out how to install this thing. He also cut the water line and flooded my garage - he spent an entire day drying the walls and floor and later charged me for it. the last time he came here was literally at 6:30 at night and he didn't leave until 9pm. He was super slow, and he charged me for the time he took, even though he seemed to be milking it the whole way, I never imagined he was charging me for his screw ups and mishaps. I would not recommend hiring this guy, he says that he could have charged me even more if he wanted to since he didn't give me a quote! these people are unscrupulous and have scriptures on their website and emails. Don't buy it, he is a crook.
    - Joan P.
  • We called them because our Ecowater water softener was making weird noises and need a tune-up or something water softener-y done to fix it. Our first interaction with them a year previously went well. So, we called and didn't hear from them for several days. Called back and played phone tag a few times. Finally we were able to make an appointment. On the day of the appointment, they did not call to reconfirm or to let me know they were on their way. On that day, I was ill in bed. Luckily my friend was at the house at 9am when the driver (I am assuming from Ecowater) arrived and said he was there to perform work on the filters. He went to the kitchen and looked under the sink and said he couldn't find what he was looking for. My friend, then confused because the water softener tank is in the garage, asked if he knew what the order was for and she couldn't understand his answer. He was not dressed in a company uniform nor did he offer a business card or a work order. She asked him to leave. He sat in his work truck/van in our driveway for at least 15-20 minutes before leaving. Not once did I receive a phone call from him or the company... I was expecting something like, "Mrs. B, the Ecowater serviceman is at your residence and was told to leave..." I mean, this had to be an odd encounter for them also. They would want to be paid for their time and a missed appointment. Needless to say, after another call to them, we still haven't heard from them and it's been 10 days. Never again.
    - Cynthia B.
  • Service was a nightmare. I had to follow up repeatedly to get help. Multiple phone calls and emails were not responded to. Damage has still not been repaired. The service guy they sent out was actually good, the issue is the with the office and the lack of follow through and responsiveness. Customer service and support are horrible!
    - Stephen H.
  • Although there was a two week wait to get our water tested, the service experience was great. The technician tested the water and inspected the system. He was very friendly, helpful and knowledgeable. We have enjoyed doing business with Culligan.
    - Kirby A.
  • We had become aware that our home water, supplied by the city, had a certain unpleasant smell and seemed cloudy. Being familiar with the Culligan name for many years and from prior experience, we called Culligan of Dallas Fort Worth for more information on a complete home system. Our sales person, Paul, was friendly, answered our questions and guided us toward an approprite system for our situation. Not too much or too little. He explained the service and financing options to our satisfaction and seemed to sincerely be interested in what would work for us. We were comfortable with the deal as presented and decided to purchase a conditioner for the entire home and a drinking water system for kitchen. The installation schedule was flexible and convienient for our schedule. Our intaller, Chad, showed up as scheduled and built the system to fit our existing plumbing. Even though he was working, he was friendly and helpful. Sometimes having strangers in your home, especially someone selling something, can be stressful. We have been pleased to do business with Culligan and would not hesitate to recommend them to friends and family.
    - Kirby A.
  • Great.
    - Edward a.
  • On time, very good work.
    - Marianne M.
  • Excellent!
    - Maria A.
  • Office called and scheduled in tune up, very professional, and helpful, on time.
    - Sharon C.
  • Good getting newer system.
    - Corey I.
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Water Softener Companies in Southlake

Companies below are listed in alphabetical order.

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