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Find Top-Rated Southlake Chimney Repair Services

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Chimney Repair reviews in Southlake

  • A
    I called John last year and had the same issue. He gave me 2 choices and was very considerate of my financial needs as well as my need to have the leak repaired. I went with the less expensive option and it fixed my immediate problem but thanks to John setting expectations I knew it wouldn't last forever. The water started coming in again from a different area simply because my chimney is VERY old and falling apart. John came out the next day and gave me 3 options. I decided to get it rebuilt and am very happy I did. John and his crew did a beautiful job and I will definitely call them again if I ever I need to. Not only is the quality outstanding but his complete turn around time (3 days total from first phone call to completed job) is amazing. Especially considering it's rainy season. Highly recommend.
    - Michelle C.
  • B
    Bought a coupon for sweep and safety inspect fireplace chimney and clean dryer vent. The professional was on time and the cleaning part of both dryer vent and chimney was handled great.  The coupon mentioned about "check damper operation, chimney crown and chimney cap". The chimney crown and cap were not inspected at all from outside. When asked, the professional mentioned that he would have known during chimney sweep if there were any issues 
    The coupon description is also misleading about "Includes installation of one new chimney cap (13 x 13 or 13 x 17)". I did not expect them to install new chimney cap but expected a thorough fireplace inspection with the fireplace hazards they mentioned on their website. This coupon is a bait in my opinion.
    - Ajay P.
  • A
    The two technicians were very professional and courteous. They provided a thorough explanation of the results of the inspection and pointed out some clear trouble spots with the bricks and masonry on the weather facing side of the chimney. They were respectful of my home when moving equipment in and out for their work. I would use them again. They received a B on cost because I found other Chimney Sweep companies for about $50 less; however, Master Services came more highly recommended. B on punctuality because the technicians were about 20 minutes late for the appointment. Not a big deal for me because I had the extra time.
    - ROB M.
  • A
    Steve inspected the chimney, cleaned the fireplace and front glass.  Superb job.  We had not used the gas log fireplace for awhile and wanted it inspected and cleaned before using it again.  Steve Durkin arrived on time.  He presents a very neat appearance and is quite neat and tidy doing what can be a messy job.  Very pleased with his service and will use him again in the future.
    - GEORGE H.
  • A
    Mr. Durkin was very punctual and quickly began work on the fireplace.  We have never had the unit cleaned in the 3 years we hae been here.  It also looked like none of the previous homeowners cleaned the unit either.
    He checked all the wiring and lines, tuned up the system, took care to clean the glass fireplace window and added glowing embers to improve the appeal of the fireplace.
    He was done in about an hour and left the house very clean.
    I would definitely use his service again.
    - Wayne G.
  • A
    First, Sheldon is excellent at letting you know when he and/or his crew is going to be there to do the work. Then they show up when promised. If there is any problem, he let's you know.
    They are very careful about doing the work and my house was not disturbed at all. 
    I was happy with the quality of the work, and with Sheldon's recommendations for additional work. I would not hesitate to recommend him at all. Excellent experience all the way around.
    - Holly` H.
  • B
    Purchased a Big Deal for a Chimney Cleaning. We called and scheduled a time a few weeks after purchasing. Received a date but at last minute they had to reschedule. They did reschedule for a Saturday at our request. 
    They arrived and inspected the areas of concern in the attic area and were quick to assess that the previous leak had been from outside the chimney and not from inside and were fixed with the roof repair. Following this they quickly cleaned the chimney and fireplace and left with no trace that they were there except a clean fireplace.
    - William C.
  • B
    Very responsive and prompt. Luis came out and gave us an estimate, then Barb came out several times as work progressed to ensure that we were satisfied. Crew did good quality work and finished everything before the agreed upon completion date. Didn't do as much masking and taping as we would have liked, so had some issues with over spray and clean-up, but everything was addressed and corrected promptly when we asked. Some difficulty locating matching shingle, so they went the extra mile to custom fit shingle to our roof. Professional and easy to work with, and very committed to satisfying the customer. We would recommend them.
    - RICHARD & LISA C.
  • C
    They told me that our brand new vent pipes of fireplace are old and recommended to change those :) due this to misleading quote we did not hire them
    - Sam S.
  • A
    Excellent work. Fast turn around. Great warranty on work performed.
    - Delia S.
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Chimney Repair Services in Southlake

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