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Find Top-Rated South Padre Island Car Dealerships

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Car Dealership reviews in South Padre Island

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  • When I came to pick up the car they pulled a fast switch and used different paperwork with a different price and it ended up costing more than promised.  Plus they refused to reveal the details of the financing until I arrived at the dealer.  I told them their competitors rate 2.49 which they promised to meet.  I ended up with a 4.2 rate.  I  had shopped all over Texas for this particular car and the price offered was better than any other dealer.  I live 400 miles from Houston and arranged to buy the car as I drove through Houston on the way to my daughter's summer camp, another 400 miles north of Houston.  I had no extra time to waste and Beck and Masten took full advantage of this.  I had a choice of buying the exact car I wanted (and the only one in Texas)  at a good price or waiting for the 2013 models which would definitely be at a higher price.  So I chose to buy the car.  Then the real problems began.  The over charged me for dealer installed options that were never installed.  I had to go through Buick in Detroit to get my money back.  After promising to finance the car though my bank and showing me the paperwork which I signed, they switched to another bank  so Beck & Masten could receive a higher commission from that bank.  If I had known I would have killed the deal because the bank they chose is the same bank I am suing for illegal banking practices.  They sent my license plates to the wrong address.  After explaining in detail to use my mailing address because their is no home delivery where I live.  They sent my plates to my physical address and they were returned to the dead letter office.  The temporary plates they issued on August 3, expired on October 3.  Beck and Masten has been promising to send more temporary plates ever since but has not, unless of course they sent the new temporary plates to the wrong address again.  Buick in Detroit has been trying to help but cannot issue temporary plates.  Since the original personalized plates were returned, it takes the State of Texas four to six weeks to make new plates.  I am still waiting.  In fact I was stopped by Police last weekend for having expired temporary plates.  I explained the problem and the officer did not issue a citation.    Same thing with the bank's payment book.  They gave the bank the wrong address as well.  The Finance Director told me it was illegal for a car dealer to mail to a post office box!  Not true. How bizarre! 

    - Michael J.
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Car Dealerships in South Padre Island

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