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Pet Care & Health reviews in Smithville

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  • They have the worst customer service ever! The front office staff does not greet anyone at the door, and pretty much ignores you until you stand right in front of them. I almost did not leave my dog with them, due to their attitude and lack of compassion. This is not just a one time thing. I have been in there several times with different animals, and it has been the same treatment each time. And not just to me. A poor woman brought in her deceased pet wrapped in a towel, and they made her sit in the lobby! They did not even speak to her until she went up to the desk and asked how long it would be! And they still made her wait in the lobby!!!
    I will NEVER go back to this place. Only reason I came in today was because I am new to Bastrop, and do not know any other Vets.
    The Dr that saw my cat a few days ago was nice enough, but this was the 3rd time I have brought her in for the same thing, and he still does not know what is wrong with her. Just keeps throwing meds at me to give her, which made her even sicker. I could probably put up with the rude staff if the Dr was stellar, but it is just not the case. Also they are almost 50% higher on spay and neuters than vets I checked in Austin.

    - Katherine S.
  • We really liked Riverside. They have excellent communication skills and advice on home treatment for my pet. I appreciated they did not try to oversell me with things my dog did not really need and found them honest and skilled. The price was reasonable as well which is important to me.
    - Mika S.
  • Wonderfully
    - Sue G.
  • I've been going to them for a long time.
    - David B.
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Pet Care Providers in Smithville

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