Timeless Sunsets Decks & Patios

A 54 Reviews

Founded 2013 • Angie's List since July 2013

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Licensing

No License Required for Trade
Bonded
Insured
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Hours

Sunday
8:30 AM - 7:00 PM
Monday
8:30 AM - 6:30 PM
Tuesday
8:30 AM - 6:30 PM
Wednesday
8:30 AM - 6:30 PM
Thursday
8:30 AM - 6:30 PM
Friday
8:30 AM - 6:30 PM
Saturday
8:30 AM - 7:00 PM

Company Contact

3636 Woodlawn Farms

Schertz, TX 78154

Description

ENJOY LIFE INSIDE OUT!! Timeless Sunsets is a licensed and insured company. We are state HUB certified and our team has OVER 15 YEARS OF EXPERIENCE building custom designed decks, patios, gazebos and more. Se Habla Espanol! We understand that our clients expect quality products, which are created by experts in their field, who pay very close attention to detail. That is why when creating your custom outdoor living space, we gather your information, listen to your needs, and have your designs hand drawn, and certified by our engineer. Our expert knowledge of construction allows us to create outdoor living spaces that let families transform daily routines into celebratory events. We look forward to creating your new outdoor living space. Contact us today to get started. Finally, WE NOW OFFER FINANCE OPPORTUNITIES!!! You can also find current reviews at pro.homeadvisor.com from clients who have bought our services recently....

Verified Reviews

54 Total Reviews
Reviews by Rating
A Rated
46
B Rated
1
C Rated
1
D Rated
0
F Rated
6
Read reviews by category
deck building (54)deck cleaning (12)home remodeling (1)concrete repair (7)home builder (2)
Showing 1-10 of 54 reviews
F

RATED

07/28/2020

No footers were dug under the main pergola 4x6 posts. The entire structure rests on a single 2x6, which has now collapsed. I called George, but was brushed off as if it were not his problem. BEWARE!!!

DESCRIPTION OF WORK
Deck with pergola

CATEGORY concrete repair,decks,home builders

COST $14,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 07/28/2011

SERVICE PROVIDER RESPONSE

The footings in question were set properly considering the pergola was small and the weight on the deck was minimal. The posts used were sufficient to withstand the weight. The issue at hand is the damage caused by flooding to that area, which affected this project along with other residences nearby. The deck became immediately compromised once water levels began to rise and some deck boards and f...
F

RATED

01/02/2020

Poorly. I requested this company to do work at my home, as there were fairly good reviews on Angie's List. Unfortunately, this company performed very poorly and not to the "A" rating on Angie's List. A representative from the company came to my home first on 11/16/2019. He looked over the job and gave a proposal for replacement of a damaged screen and wooden reinforcement of mounts for three large...

DESCRIPTION OF WORK
Replacement of damaged porch screen. Reinforcement of three porch screens to prevent wind damage in the future.

CATEGORY decks

WORK COMPLETED ON 12/27/2019

SERVICE PROVIDER RESPONSE

Yes, unfortunately, we don't perform this type of service and you should've been informed from the very beginning. As you know we NEVER charged you, nor did we even take a down payment. Glad the screen referral we gave you did work out, and we have informed our team to definitely be more diligent on matters like yours. Thanks.
A

RATED

12/17/2019

Scott at Timeless Sunsets was very professional, courteous, knowledgeable and informative during estimate of our deck. The estimated timeframe they gave to start and complete our deck project was right on. We did request a small addition primarily for safety, which did take them almost two months later to come back out and complete; the two months was not such a big deal, as everything else was gr...

DESCRIPTION OF WORK
Composite deck build

CATEGORY decks

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/13/2019

A

RATED

10/13/2019

The work was excellent. They were very professional. They wanted to make sure it was exactly as I requested.

DESCRIPTION OF WORK
stained & stamped concrete, cover & handrails

CATEGORY concrete repair,decks,remodeling

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/10/2019

Images

Photo for Timeless Sunsets Decks & Patios - 3636 Woodlawn Farms, Schertz, TX - 38168031

+2 More

SERVICE PROVIDER RESPONSE

Thank you so much for your business! We appreciate your kind remarks.
B

RATED

10/03/2019

First and foremost, this company builds an Amazing product and we couldn’t be happier w/the outcome!! The concept, design (Scott), w/initial visit and execution (Mike) were beyond reproach. This honeymoon followed a small “hiccup” by their first sales representative (Joey) and a few small issues which followed. This company is going through a transitional phase which caused some growing pains and ...

DESCRIPTION OF WORK
Exterior deck built surrounding a new inground pool.

CATEGORY decks

COST $11,200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/19/2019

Images

Photo for Timeless Sunsets Decks & Patios - 3636 Woodlawn Farms, Schertz, TX - 38148721

+2 More

F

RATED

08/21/2019

Stay away from this company. They started the project months ago and never finished, and now they have stopped responding completely. DO NOT hire if you want the job finished. I am having to find someone else unfortunately.

DESCRIPTION OF WORK
New Pergola extension

CATEGORY decks

SERVICES PERFORMED? Yes

WORK COMPLETED ON 05/01/2019

SERVICE PROVIDER RESPONSE

Sir, the cover we built for you was done correct and to your satisfaction. In fact, you paid us in full for that portion. You asked for an addtional service we don't do and we never charged you for that either. Sorry we couldn't but that was out of our relm of expertise. However, the portion we did do and you paid for was done in a professional manner.
A

RATED

08/17/2019

This business is a definite A plus! Our deck project was a large, multi-level deck with over 700 square feet with several terrain challenges. The design and construction team overcame each challenge and built us a deck that will last for a lifetime in just two weeks! The whole process was great from beginning to end. The builders worked tirelessly in the August heat to give us a deck that we are e...

DESCRIPTION OF WORK
Build a large deck

CATEGORY decks

COST $24,400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/17/2019

C

RATED

06/11/2019

talked very nice over the phone, showed up on time for estimate than I waited over a week for the quote. I then called and sent email asking when quote would arrive. Next action is I then I get an email telling they are too busy to take my job. What a total waste of my time. Can't comment on quality or price but if they don't want a type of job, don't waste people's time.

DESCRIPTION OF WORK
repair of deck

CATEGORY decks

WORK COMPLETED ON 06/02/2019

A

RATED

04/06/2019

I highly recommend Timeless Sunsets to build your next deck! Mine turned out exactly as I invisioned. It’s beautiful! From start to finish things went just as expected and very smoothly. Their price was competitive, offered design ideas and followed their timeline perfectly. Jorge and his crew did a great job! I would definitely use them again!!

DESCRIPTION OF WORK
New Deck off back concrete patio

CATEGORY decks

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/01/2019

Images

Photo for Timeless Sunsets Decks & Patios - 3636 Woodlawn Farms, Schertz, TX - 37804898

+2 More

A

RATED

01/11/2019

Timeless Sunsets Deck & Patio did an awesome job with our deck,screened patio and garage stairs. George and Scott were very helpful and attentive to our requests and questions. Their crew provided excellent attention to details, which resulted in excellent workmanship. Their policy of payment after the project was completed made the financing with trust and assurance a great deal easier. We highly...

DESCRIPTION OF WORK
Deck, screened patio, garage stairs

CATEGORY decks

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/11/2019

SERVICE PROVIDER RESPONSE

[Member Name Removed], Thank you so much for taking the time to complete a review of Timeless Sunsets Decks & Patios! We greatly appreciate you giving us the opportunity to Design and Build your Custom Outdoor Living Space. Sincerely, George and Scott

Services Offered

We service residential or commercial clients. We build custom decks, arbors, pergolas, gazebos, covered patios, wooden ramps for ADA compliance and accessibility, refurbish old decks, stain and seal.

Services Not Offered

Kiosks, indoor construction or assembly of wooden kits.

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Financing Available, Visa, MasterCard
Senior Discount
20%
Emergency Service
No
Warranties
Yes