The Window Experts & Siding Pros

A 80 Reviews

Founded 2009 • Angie's List since September 2009

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Licensing

No License Required for Trade
Insured
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Hours

Sunday
Closed
Monday
9:00 AM - 5:00 AM
Tuesday
9:00 AM - 5:00 AM
Wednesday
9:00 AM - 5:00 AM
Thursday
9:00 AM - 5:00 AM
Friday
9:00 AM - 5:00 AM
Saturday
Closed

Company Contact

11765 West Ave #127

San Antonio, TX 78210

Description

The Window Replacement Experts is focused on delivering a professional window replacement experience from start to finish. Rather than simply try and sell you a replacement window, we work to provide a window replacement experience. We are proud to offer our customers Milgard Windows and Doors. Milgard offers high quality, energy efficient windows and doors, an outstanding Full Lifetime Warranty, and numerous design options to fit your budget and style. While we offer the best in Milgard Windows and Doors, we believe that there is so much more to replacement windows than just the window and we prove it through our entire experience from start to finish. Why are we the better choice for your replacement window project? Simple, we focus on insuring you get the right window and that it is installed properly by a team that understands windows because that is all we do, install windows and doors. If you are on Angie's List looking for a company to replace your windows, why not choose a company that makes replacing windows its only business? Our team is focused on insuring an outstanding window replacement experience. We use Milgard windows which carry one of the best full lifetime warranties on the market. Our installation team has over twenty years of experience installing windows. We install windows using an AAMA approved installation method that insures a water proof exterior, less mess during installation, and a clean, professional looking window upon completion. The bottom line, our focus is on the window replacement and not just selling the replacement window. We understand as an Angie's List member you are looking for a reliable company that other members like yourself have had a good experience with and would recommend to others. As a service oriented company, we work for positive reviews from all our customers. Our Angie's List reports are one aspect of our customer reviews, but we invite you to Google Us and see what our other customers have to say about us on the web. We are proud of the reputation we have built for delivering an experience to write about and we ask that we have the opportunity to serve you on your window replacement project. San Antonio customers please visit www.window-replacement-experts.com. If you live in the Austin area, please visit....

Verified Reviews

80 Total Reviews
Reviews by Rating
A Rated
75
B Rated
3
C Rated
0
D Rated
0
F Rated
2
Read reviews by category
window replacement (77)door installation (11)glass repair (4)siding (4)
Showing 1-10 of 80 reviews
F

RATED

04/29/2019

The first time I called and left voice message. It took over a week for them to call me back. The next time I called and we spoke, we set appointment for Monday April 29 at 8am. 8am came and went with no phone call and no show. Called I called them and left a voice message. It’s past 9am now and still no call back. I can’t consider doing business with a company who isn’t considerate of ones time.

DESCRIPTION OF WORK
I called looking to replace 15 windows in our home.

CATEGORY replacement windows

A

RATED

03/07/2019

Justin and his company were very professional from start to finish. There were some minor challenges on the project that they addressed professionally and without complaint. When I expressed some concerns they took the time to discuss them and did not treat the customer like I was wasting their time. Would definitely hire again.

DESCRIPTION OF WORK
Siding Replacement

CATEGORY siding

COST $6,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/06/2019

A

RATED

11/02/2018

The Milgard windows have a lifetime warranty and Justin Howe, the owner, told me that I could call him at any time with any issues and he will try his best to fix the issue. Their customer service is always excellent. They have great communication with their customers and are very responsive. They give free estimates. Due to inclement weather, the job time had to be extended to allow for them to r...

DESCRIPTION OF WORK
Replaced about eighteen 22-year old windows with Milgard Styleline windows.

CATEGORY replacement windows

COST $11,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/27/2018

A

RATED

09/21/2017

Did not charge me for the job or the trip even thought I offered to pay

DESCRIPTION OF WORK
Repaired leaking window

CATEGORY replacement windows

HIRE AGAIN? Yes

WORK COMPLETED ON 08/24/2017

A

RATED

02/24/2017

Every step of the process went so well. There were a few minor adjustments and they were easily resolved. The workers were friendly and respectful. I could not have asked for a better experience.

DESCRIPTION OF WORK
We replaced all the windows in our home.

CATEGORY replacement windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/24/2017

B

RATED

01/07/2017

It was $550. Prompt response. Could improve their pricing.

DESCRIPTION OF WORK
Just a quote for window replacement.

CATEGORY replacement windows

COST $550

HIRE AGAIN? Yes

WORK COMPLETED ON 01/07/2017

A

RATED

12/02/2016

Smoothly and Efficient from start to finish!!! Installation was seamless. Done in one day. Crew cleaned up nicely. I was really concerned about the cost and installation of replacing all my homes windows. Dusting came to measure and showed me my options with NO long sales pitches that other companies in the area gave me. Then the Estimate in a couple days with discounts included (angie list and Ca...

DESCRIPTION OF WORK
I had all my windows in my 20 yrs old house replaced with Energy efficient windows.

CATEGORY replacement windows

COST $11,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/24/2016

A

RATED

10/16/2016

This organization is outstanding in their workmanship and professionalism. I needed the windows installed quickly and Justin and Dustin made it happen. The crew went the extra mile to make sure I was happy with the installation. I would highly recommend them.

DESCRIPTION OF WORK
Replaced 35 windows in my house.

CATEGORY replacement windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/27/2016

B

RATED

03/17/2016

Installation went fine.  A few adjustments needed to be made after install and vendor responded.  However, noticed a nick in one of the outer frames of the fiberglass on one of my picture windows and that one small piece of hardware (cosmetic piece) was missing.  (the missing part was probably not the installer's fault, but that of someone who stained the interior frames of the window afterward.) ...

DESCRIPTION OF WORK
Tore out 9 old windows, retrofitted new windows

CATEGORY replacement windows

COST $9,100

SERVICES PERFORMED? Yes

WORK COMPLETED ON 12/01/2015

SERVICE PROVIDER RESPONSE

Thank you very much for the honest feed back. Bottom line: we dropped the ball on these small details BIG TIME. We know the installation went great and the windows look awesome, but it is the little details that matter, and we missed the little details. This should have been an easy fix for us and instead, we let it slip. As the owner of the company, I take responsibility for that. I am sorry that...
A

RATED

01/20/2016

We shopped for windows for 2 years before we were lucky enough to meet Justin and his team. Justin and his salesperson, Dustin, were exteremely professional, knowlegeable, courteous, and wonderful to work with. We had many questions and concerns and they talked us through all of them. I waited several years before writing this review because I kept waiting for the ball to drop... Either the window...

DESCRIPTION OF WORK
Replaced all of the windows in our house. 25+ windows

CATEGORY replacement windows

COST $11,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/01/2013

Services Offered

Energy efficient windows. Installing replacement windows. Energy tax credit guide. Fiberglass windows.

Services Not Offered

Glass replacement.

General Information
Free Estimates
Yes
Payment Options
MasterCard, American Express, Discover, Visa, Check
Emergency Service
No
Warranties
Yes