MJ Central Texas Septic LLC

B113 REVIEWS

Founded 2000 • Angie's List since May 2010

Angie's List certified badge

Hours

Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM

Company Contact

27552 Old Blanco Road

San Antonio, TX 78260

Description

MJ Central Texas Septic is San Antonios premier company for a wide range of residential and commercial septic tank services. We are a local family-owned and operated business since in 2000. Over the years, we have gained a reputation for excellence. Our uniformed staff is always prompt, courteous and friendly. We are licensed and insured....

Verified Reviews

113 Total Reviews
Read reviews by category
Septic Systems (111)Excavating (7)Wells and Pumps (4)Sewer Cleaning (3)Plumbing (2)
Showing 1-10 of 113 reviews
A

RATED

08/05/2019

Great. He's now our plumber next time we need one.

DESCRIPTION OF WORK
Rooter out main to septic system.

CATEGORY septic tank

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/04/2019

SERVICE PROVIDER RESPONSE

Thanks for the review Mr. [Member Name Removed]. This may have been posted in error as we're a septic company, not plumbers. We're certainly happy that you found a plumber to get your job done! Respectfully, MJ Septic
F

RATED

07/11/2019

We were in a 3 year contract with MJ for maintenance/inspections. They came out and inspected on schedule, sent us the report. Then, a week later, we had an alarm, so called and they came the next day. The tech came and left without speaking with us (unusual, they've always talked to us before when it was an actual issue, not an inspection), so I called him. He explained what he thought was wrong,...

DESCRIPTION OF WORK
Dropped Support for our System with NO NOTICE

CATEGORY septic tank

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/12/2019

SERVICE PROVIDER RESPONSE

In response to this review, we will say that there was zero time (45 minutes) given to management to respond to this situation before this client took to social media to state incorrect/false information & chose to slander, in what we believe as an act of emotions they were personally dealing with at the time. Neither one had a moment to speak with me on the phone yet had time to call other compan...
B

RATED

03/30/2019

I spoke with Joe about the problems I was having with my septic tank and he offered to come by the following day to look at the system. He gave me a two hour window when he would arrive and did not show. I did not get a phone call until about two hours past the window when I was told by a lady from the office that he had gotten caught up in an emergency and hadn't been able to make keep the appoin...

DESCRIPTION OF WORK
septic tank service

CATEGORY septic tank

WORK COMPLETED ON 03/15/2019

SERVICE PROVIDER RESPONSE

Please enter what you would like the response to look like:We truly appreciate your review Mr. [Member Name Removed]. We apologize the turn of events, lack of punctuality and responsiveness by Mr. Perez. We will be sure to bring this to his attention so that he can work on that. We are [Member Information Removed] that you were able to find a company that was able to make repairs on your failing a...
A

RATED

01/24/2019

Great, Friendly, Courteous and On Time.

DESCRIPTION OF WORK
Need my septic tank slug taken out and system inspected.

CATEGORY septic tank

COST $350

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/24/2019

SERVICE PROVIDER RESPONSE

We truly appreciate your review and business, Mr. [Member Name Removed]! Respectfully, MJ Septic
A

RATED

01/22/2019

Leonard the technician was very professional. He was at my location at 8:00A.M. Job was done within an hour or so. The price for the job was reasonable. I will call on them again. Thank You J.B. Wastewater Maintenance Providers for a job well done.

DESCRIPTION OF WORK
Had them come in and clean out the septic tank

CATEGORY septic tank

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/22/2019

SERVICE PROVIDER RESPONSE

Thank you Mr. [Member Name Removed], I believe you have given a review for a different septic company! We're certainly glad that you were provided the service you needed by them :) Respectfully, MJ Septic
A

RATED

01/20/2019

Talked to Stephanie at MJ and she scheduled for a Monday. They could not keep the appointment because of a unexpected time the prior job took. They sent someone to find the tank on Tuesday, and then pumped it on Wednesday. The fee for finding the tank was added to the pump charge. They applied my Angie’s List discount. They keep me informed and did the job required. They were courteous and apologi...

DESCRIPTION OF WORK
Septic was full, drains overflowing, did not know exactly where the tank was, so had to hire a professional to find and pump the tank

CATEGORY septic tank

COST $575

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/09/2019

SERVICE PROVIDER RESPONSE

Thank you for the review and your business, Mr. [Member Name Removed], we greatly appreciate it! Respectfully, MJ Septic
F

RATED

09/25/2018

MJ Septic has the WORST customer service I have ever experienced. Their field employees are competent, but they won't ring your doorbell to let you know as they are coming or going (they do call the day prior...which is nice, but it's common courtesy to announce yourself upon arrival/departure). My main problem is with their office staff. The person 'Jennifer' who answers the phones is the very ru...

DESCRIPTION OF WORK
Septic System Maintenance

CATEGORY septic tank

COST $250

SERVICES PERFORMED? Yes

WORK COMPLETED ON 09/25/2018

SERVICE PROVIDER RESPONSE

Ms. [Member Name Removed], I am very sorry to read this review. We spoke via email back and fourth several times last week, with me finally asking you to please elaborate on all of your negative experiences with my office staff over the last 3+ years since you have been a client of ours. Unfortunately I never heard back from you. I explained to you last week on Tuesday 09/25/18, that we were havin...
A

RATED

03/06/2018

Thanks to MJ Septics honesty and integrity they saved me hundreds of dollars by finding the cause of my septic issue. I was prepared to pay hundreds of dollars for what I thought was the issue but it turned out to be a simple fix. Thank you very much MJ Septic, you have a customer for life.

DESCRIPTION OF WORK
Septic System

CATEGORY plumbing, septic tank, sewer cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/05/2018

SERVICE PROVIDER RESPONSE

Thank you Mr. [Member Name Removed], we truly appreciate your kind words! We strive to provide all of our clients with the best possible service, and super glad we could save you money! Thank you for entrusting MJ Septic, we are happy to have you as our life long customer!
A

RATED

12/19/2017

WELL! Serviceman was polite, and professional. He had a full tank, and had to return to complete the second septic tank. One tank was not covered completely, so we did it to prevent a hole in the yard.

DESCRIPTION OF WORK
SEPTIC CLEAN-OUT

CATEGORY septic tank

COST $700

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/01/2017

SERVICE PROVIDER RESPONSE

Thank you Mrs. [Member Name Removed], we appreciate your business!
A

RATED

10/12/2017

My interactions with this company have been great! I was in new home with a septic system and knew nothing about having a septic tank. One evening, I saw the red light blinking on the tank and was concerned. I looked on the internet and saw this company's website and the website explained that the red light would need to be checked but it was not an emergency. This was good news - not an emergency...

DESCRIPTION OF WORK
My red light was on on my septic tank and this was fixed by replacing a defective part.

CATEGORY septic tank

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/12/2017

SERVICE PROVIDER RESPONSE

Thank you for the review and your business, Mrs. [Member Name Removed], we greatly appreciate it! Respectfully, MJ Septic

Services Offered

Residential & commercial - aerobic & conventional septic installations, maintenance contracts, septic tank cleaning, real estate inspections, repairs, & camera & video inspections

Services Not Offered

Ask for details

General Information
Licensed
Yes
Bonded
Yes
Insured
Yes
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
$25.00
Emergency Service
No
Warranties
No
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.