Great Built Roofing & Construction, Inc.

A 152 Reviews

Founded 2001 • Angie's List since December 2011

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Licensing

Licensed
  • Trade License Number
  • H 930484
Bonded
Insured
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Hours

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM

Company Contact

8000 W Interstate 10 #600

San Antonio, TX 78230

Description

Our mission at Great Built Roofing & Construction, Inc. is to maintain 100% customer satisfaction throughout all projects. We recognize the fact that it is not just a job site, but it's your home. So please expect things to be done the RIGHT WAY!...

Verified Reviews

152 Total Reviews
Reviews by Rating
A Rated
143
B Rated
2
C Rated
2
D Rated
2
F Rated
3
Read reviews by category
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Showing 1-10 of 152 reviews
A

RATED

06/10/2020

The customer service was outstanding and everything was great about these people. I would highly recommend them and I would definitely hire them again.

DESCRIPTION OF WORK
They put on a new roof on my house.

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/02/2020

SERVICE PROVIDER RESPONSE

Thank you very much
A

RATED

08/07/2019

Our experience with Gary was terrific. He was thorough and took time to go over roofing options and discuss the pros and cons. The roofing team did great work and clean up was timely. I would recommend for your roofing needs.

DESCRIPTION OF WORK
we needed a new roof due to hail damage.

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

F

RATED

07/22/2019

This has been a nightmare. The owner Neely Wilford is very hard to deal with. I have been trying to get part of the roof that they put fix, but unfortunately all I get is run arounds and broken promises that he will call me back or that he will send his guys over, but never does. In addition, I have to dealt with his rudeness and not so nice tone which has been very unpleasant to work with. I stil...

DESCRIPTION OF WORK
New Roof Installed

CATEGORY roofing

SERVICES PERFORMED? Yes

WORK COMPLETED ON 07/22/2019

SERVICE PROVIDER RESPONSE

I regret that you had a bad experience with us, and can only Insure situations like this do not happen again.Thank you for your feed [Member Information Removed].Neely Willeford
A

RATED

07/12/2019

Fantastic experience. It's hard to find a company that does great work, communicates well, cleans up when the job is done and does exactly what they said that they were going to do for the price quoted. Great Built Roofing delivered on all counts. Neely and Gary were both great to work with. They explained what needed to be done and kept me informed at every step. I would highly recommend them and...

DESCRIPTION OF WORK
replace hail damaged roof

CATEGORY roofing

COST $19,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/12/2019

A

RATED

06/02/2019

Great Built did a great job replacing my roof after the May '19 hail storm. From the beginning of the process to the end, the owner was involved and kept me informed. Great Built showed up when they said they would... and finished on time. The owner was onsite with his crew the whole time making sure everything kept moving forward. Clean up was well done and the roof and new vents look great. I hi...

DESCRIPTION OF WORK
New Roof after hail storm

CATEGORY roofing

COST $13,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/02/2019

SERVICE PROVIDER RESPONSE

Thank you [Member Name Removed]! My Dad, Neely, and I take great pride in our company and value the fact we do things the right [Member Information Removed]. He was sitting on your roofing project in San Antonio, and I was sitting on another in Magnolia, Texas outside of Houston. We were communicating all day on each others projects and conditions there of. That is what keeps moving forward and cu...
A

RATED

04/05/2019

In Feb 2017 we had Great Built Roofing replace a roof due to hail damage. After their initial visit they were able to do the work in one day. It was a good job and good experience. We are now selling the home and the buyers inspector recommended repairing one area where the drip edge had come loose. It was not a major issue but I was uncertain as how the warranty would be dealt with. Happy to say ...

DESCRIPTION OF WORK
Roof Warranty work

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/05/2019

A

RATED

03/09/2019

I would recommend Great Built to anyone and would definitely hire them again. I couldn't ask for better customer service. Neely and Gary were very responsive from the beginning and provided great information. They were able to get the work done right away and kept me informed every step of the way. They did a great job with the roof and cleaned everything up perfectly. Gary came back after it was ...

DESCRIPTION OF WORK
Roof Replacement

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/07/2019

A

RATED

01/24/2019

Gary, my sales consultant, answered all of my questions and kept me updated all throughout the process. The price was fair and the quality of work was superior. The workers showed up on a Saturday morning, laid a tarp on the ground around the house.and got right to work. When they finished I found no nails or debris left behind and I had a great looking new roof. I only wish I could have hired the...

DESCRIPTION OF WORK
Replace entire roof.

CATEGORY roofing

COST $6,800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/06/2018

A

RATED

04/19/2018

They seemed to do a great job replacing our roof due to hail damage. It looks great from what we can tell and they were terrific to work with. I met with 3 other companies, and ended up with bids from two of them. This company was far superior to work with from my standpoint. Will Seaman was terrific to deal with on this project. He came out to our house and spent a lot of time to examine what we ...

DESCRIPTION OF WORK
Roof Replacement

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/19/2018

A

RATED

03/28/2018

Great experience with Great Built Roofing and Construction who just replaced my entire roof. I met with Will Seaman who was highly professional and very knowledgeable. He was always available by phone or text to answer all my questions that I presented to him and made the process run smoothly. The materials were delivered as scheduled and the entire job was completed the next day. Extremely impres...

DESCRIPTION OF WORK
Roof replacement

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/08/2018

Services Offered

Residential & Commercial Roofing in Asphalt Shingles, Metal, TPO, Modified Bitumen, and Liquid Membrane, Interior Repair, Sheetrock, Painting, Siding, Waterproofing

Services Not Offered

Tree Removal Chimney Repair

General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, Discover, Check, Financing
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes