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AMERICAN HOUSEKEEPING OF SOUTH TEXAS

Founded 2004 • Angie's List since August 2005

C Rated | 15 Reviews

Service Categories

Description

Since 1989 thousands have made American Housekeeping their #1 choice for residential cleaning. If you're tired of spending your spare time cleaning, give us a call today for a FREE, no obligation estimate. You'll be glad you did!...

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Handy House Cleaning

Handy is an Angie's List national platform partner. With Handy, you can book a transparent, fixed price home service with an independent professional any day from 7 am to 11 pm. Professionals booked through Handy are experts across a range of home services, including home cleaning, handyman services, painting, lawn care, and more. They have collectively performed over 3 million projects across 250 locations. Handy, through the Handy platform, offers technology and information to book home services, but does not itself provide these services. The provision of services is the responsibility of independent professionals scheduled through the Handy platform. Tasks booked and paid for directly through the Handy platform are performed by background checked professionals*, and are backed by the Handy Happiness Guarantee**. Notes: * Handy screens handyman and cleaning professionals that you book and pay for directly through the Handy platform. This process involves: a) Pre-screenings – Potential Professionals must provide detailed personal information, and validate their home service experience. b) Credential Verification – Handy partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals. c) Background Check – The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr's search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Handy. You can learn more about Handy's screening and background check process at www.handy.com/trust-and-safety ** Handy backs all bookings made through its platform with the Handy Happiness Guarantee. Handy strives to match you with the right pro for you and your home every time. If you're not satisfied with the quality of the service you booked and paid for directly on the Handy platform, Handy will send another pro at no extra charge for your next booking. Additionally, In the rare event of damage, Handy's got your back. Bookings made and paid for directly on the Handy platform are insured. You can learn more about Handy's screening and background check process at www.handy.com/handy-guarantee

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Verified Reviews

A few reviews for this pro…

D

RATED

09/06/2013

I fired this company not for the job they did (the work was adequate on most visits) but for the prescription pills that went missing after their cleanings on two separate occasions. I cannot prove they took the pills, but there are no other explanations (nobody else was in my house that could explain them going missing). They cleaned my house for about 8 months when I finally discovered the 1st s...

DESCRIPTION OF WORK
They cleaned my 2700 sq ft house every 2 weeks. They did the typical clean - dust, vacuum, sweep, mop, bathrooms, etc.

CATEGORY house cleaning

F

RATED

06/14/2013

"Our Guarantee- If you are not satisfied with any part of our service, please notify us within 48 hours and we will promptly re-clean whatever is in question at no additional cost to you"  Here is what they did not do:  The team of three ladies spent about three hours on what they called their deep clean. They failed to provide three quarters of the items on their standard white glove service.  Th...

DESCRIPTION OF WORK
They were supposed to clean our home. 

CATEGORY house cleaning

A

RATED

11/05/2012

They're so cooperative if I have to change my schedule and they make sure to call you before they come. They're very reliable and have good customer service. I think the price is reasonable and they really do what they say they're going to do.

DESCRIPTION OF WORK
I use American Housekeeping housecleaning services and they have been coming every two weeks for the past year.

CATEGORY house cleaning

A

RATED

05/21/2012

I have used this company for about 7 years.  I used them in the past for a home that I was selling and they kept it spotless.  My current home that they clean is fairly large.  I do some basic cleaning and keep it neat and tidy.  They scrub my floors on their hands and knees from one end to the other.  They do it consistently.  Using them just makes sense for us.  I have meetings at my home three ...

DESCRIPTION OF WORK
I use American Houskeeping of of South Texas for house cleaning service.  They come to my home about every other week for service.

CATEGORY house cleaning

F

RATED

02/09/2012

Don't trust them!  Don't trust them!  Virginia, Sr. housekeeper and Marcela, lead housekeeper pilferized my home  and stole about $1000 worth of my possessions over several visits. Because, I was trusting them, it took a few month for me to connect the dots and realize that they were actually stealing my things. I witnessed Marcela carrying a large black trash bag outs and pretending it was the ga...

DESCRIPTION OF WORK
The teams would each clean a different room which made it hard to watch them. They would also whistle to warn the others that I was come their way. Their last cleaning, May 17, 2011 is when Marcela stole a lot of my educational books and DVDs.  After they left I noticed that parts of my house was not even cleaned. She spent the whole time looking through my possessions. The owner Liz Solas is also well informed of this  situation.

CATEGORY house cleaning

Services Offered

COMPLETE PROFESSIONAL HOUSEKEEPING SERVICES! Weekly - BiWeekly - Monthly Move-In/Out - One Time Services Locally Owned and Operated Licensed - Bonded - Insured All Equipment & Supplies Provided

Services Not Offered

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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Emergency Service
No
Warranties
Yes