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Boarding reviews in San Angelo

  • A
    I have been to several kennels in San Antonio and now San Angelo. This is the first one to take me on a tour without me asking. Nothing to hide! Everything clean. No urine smells. The dogs happy. I will definitely be taking my dogs back.
    - ollie m.
  • C
    I have used Catnip and Biscuits on 2 separate occasions and wasn't impressed on either occasion. I found the runs to be small for the price. On my initial visit I had to prepay, in cash or check only which is inconvenient, upon drop off. When I came to pick the dogs up I was informed that I over paid over $100.00. Three people attempted to determine why I was advised to pay so much and ultimately determined a mistake had been made and my account would be credited. I was frustrated that as there was a mistake made on the company's end and I couldn't get my money back but was not offered another option other than a store credit. I took my dogs back again for a one night stay due to having the store credit. When I picked them up they immediately urinated on the floor as if they hadn't been let outside in some time. The associate also advised me that they had eaten dinner that evening. The establishment requires you to bring food pre-portioned and I had only brought food for the one night they stayed. The associate was unable to explain where the second day of food came from, leaving me to assume that the feeding instructions had not been followed. Finally, I was advised that I had no credit on my account. I informed the associate of the overpay situation that had occurred the previous stay. She went back in my record and stated that there was nothing refuting the original amount I was required to pay on the initial stay and couldn't see a reason that my account would have needed to be credited. Unfortunately, due to mistakes made with the care of my pets and inaccuracies in billing, at my expense, I will not be returning.
    - Leanne T.
  • A
    We had to find someone at the last minute because we lost a family. Jackie White Kennels took my dog from a 3rd party who was able to drop it off for me. When she found out that we have lost a son, she actually cut our price by 50 percent which I found to be very compassionate. She was just very good to the dogs and loves the dog. She was hoping that we take the dog back. They got along so well with hers. She’s just a nice person and very professional. She bathed the dog before we picked him up. Overall, it was a very good experience.
    - Kevin C.
  • F
    When I dropped of my animals they didn't ask for their names or vet records. I had special feeding instructions for my dog and I repeated them 3 times because I didn't see the lady write them down. She was very rushed and inattentive. I didn't get any phone calls while I was away but when I picked up my dog 11 days later she had lost a significant amount of weight and was very weak. So much to the point that it was difficult for her to move. I was shocked and terrified. My dog also had sores all over her joints where she had been laying. I would not recommend for anybody to board their animals here. I've had her boarded at other places and she ate perfectly well so it was not an anxiety issue, they weren't feeding my dog properly.
    - Samantha C.
  • C
    It went ok. The owner was very nice and the place was clean. The only reason I will not take my puppy back there is because when we got home he drank down 2 bowls of water. He was so thirsty. So in, to me my dog suffered and did not have water.


    - Diane M.
  • A
    They cover much of the services that we need for our pets. They take good care of my three cats and a dog whenever we leave them to their care. They also care for my pets whenever they are sick and I feel that they are in good hands whenever they are there.
    - Elizabeth G.
  • A
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    - Deanna S.
  • A
    I have been with them about a year and a half. They take care of my dog with trimmings and boarding whenever I need to go somewhere else. They have been very nice to us and their service is great.
    - Elizabeth G.
  • A
    Excellent service, they have 40 foot individual dog runs which are very impressive. Less than 15 minutes from the mall if you take Houston Harte. 5 stars will recommend to everyone.
    - Kevin J.
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Kennels in San Angelo

Companies below are listed in alphabetical order.

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