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Veterinarian reviews in Saginaw

Real People ~ Real Reviews ~ Real Results

  • My pet is shaking when I bring my pet in. They're wonderful. They have have wonderful vets. I just think the dog knows he's going to get a shot. There's something about that they don't like. The wait time is just a couple of minutes. It's very close. It's a perfect location for me. It's like 3 miles away. They will see you the same day you call. They're concerned about your pet if you have something wrong, but we just have shots normally.
    - Janice B.
  • I am still upset about the experience, but have given myself a year to cool-off before writing this.

    The troupe of veterinarians that experimented on our dog, with our money, never did solve the underlying problem that caused the reoccurring ear infections.  They were nice, the staff and assistants are nice, they were professional in their social interactions with the humans and the dog, they were IN OVER THEIR HEAD.  It is not professional for a veterinarian to use an animal in repeated experiments to get to the root cause of a problem ~ for two years. They should have reviewed scientific literature more thoroughly (isn't that their professional obligation?) or told us we needed to go elsewhere because they were not equipped to handle the issue we presented (again, isn't that a professional obligation?).
    They were right about one thing:  the root cause had to do with allergies.  
    They had us buy prescription dog food (from them at $100/bag) so that a food allergy could be ruled-out (didn't work). The special food is NOT included in the $4000 we spent at this establishment.
    They drew blood for an expensive external allergen test and sold us allergy shots (didn't work).
    They insisted we pluck the hair from the dogs ears and flush them regularly with some solution they sold us.
    All the while we kept bringing the dog in with ear infections every other month or so.
    This office was trying to convince us that we needed a surgical solution.  They were pushing a lateral ear rescission or seal-off his ears completely so he just can't get anymore infections!

    We eventually took the dog to a veterinary dermatologists.   This doctor un-did pretty much everything the Boat Club Road Animal Hospital did. 
    First he did a skin ***** allergy test and shared with us that the blood test was significantly unreliable according to the scientific literature.  He mixed a specific under-the-tongue allergy medication for the dog to address specific allergies that he had.
    He told us not to touch the hair in the dog's ear because that was exacerbating the problem!! (per the scientific literature)
    He took the dog off the prescription dog food because it was CLEARLY NOT a food allergy.
    He told us to flush the dog's ears with half vinegar to half water solution and that is all we need to do!
    He explained how all the oral antibiotics that we stuffed down the dog's throat we for the most part not reaching the inner ear where the infection was (makes sense because there's not a lot of blood flow in that area).

    As a result of the veterinary dermatologists, we have had a few small ear aches, but largely, the root cause has been addressed. Probably had the ear aches because we humans don't always administer the allergy soln twice a day like we are supposed to or do the vinegar rinse weekly, like we are supposed to.  We are not perfect.  We have not had the dog on antibiotics in a year.

    Lesson learned:  for a reoccurring problem, don't mess around, go the the specialist.

    I have NO trust in Boat Club Road Animal Hospital and will never step foot in there again.  Unfortunately, I've lost trust with general veterinarians as a whole because of this ordeal. I'm feeling very burned...

    - Robert P.
  • Our four year old shitzu/poodie mix male dog was in pain, arching his back, and generally lethargic.  We called Trinity to get him seen by a vet, and were told to bring him right in.  This was our second visit to this vet practice, our first visit went so well that we enrolled both of our dogs in a vet care plan (3 choices available).  The care plan, by the way, is a much better value than similar plans offered by the national chains.  Dr. Cox performed a blood test and physical exam, ruled out intestinal issues, and correctly diagnosed that our dog had a sprained back near his second vertebra.  She prescribed a painkiller, low dose steroid, and muscle relaxant, and advised us to ensure the dog avoided jumping and rested well for the next 4 days.  Because the dog was on a care plan, the charge was minimal and applied mostly to the prescriptions.  The entire Trinity staff is knowledgeable, well trained, caring, and great at putting pets at ease (ours are normally nervous about vet visits, but not at Trinity).  Our little guy was back to his happy, playful self in just a few days, and we could not be more pleased with the whole customer experience.
    - DENNIS M.
  • I love this clinic.  I have a dog that has had to go 2 times a month for the past 4 months for various problems ( they now know me when I call !) .  They are not cheap in price but I'm not sure that exists anymore.  This dog is a great dane and scared anytime we go there.  They let me handle her and work with her to make it the least trying event that they can.  They have discovered hip problems , removed a small benign tumor, treated an allergy and a torn claw.  They can see her the day I call them and they have extended late hours and are open on weekends.  I would highly recommend this place.  The staff is super friendly and good at what they do.
    - Pam W.
  • They are really good.  They are first come first served.  If we don’t get there early, we have to wait.  They have done my pets well.  Their prices are really good and that is the main reason I go there.  My experience with them has been great.
    - Karen F.
  • have been using Dr. Schaffer for years for my dogs.  Not only is she an incredibly wonderful vet, she GENUINELY cares about animals and her clients.  I recently had to put our 12yr old dog to sleep and it was the first time I have ever done this and felt a sense of peace.  Dr. Schaffer and her staff are amazing animal people and just compassionate.  They also do not overcharge or nickel and dime you for everything.  They are fair with their prices and charges.
    - Lisa L.
  • Waiting area had several patients and owners, they were busy but that's the sign of a good Vet's office! The staff, although busy, took the time to make eye contact, smile, and assure us they'd be right with us.
    Megan took us back, asked us what questions we had and wrote them down so the Vet would be able to address them all for us. Kayla loved Megan right off the bat, she was obviously a great vet tech (I believe was her position.)
    We had an appointment with Dr. Louisa Martin. She went over in specific detail, that was not just a bunch of big words but things we could understand, of what her recommendations were and didn't try to sell us on things that weren't necessary. Every question I possibly had was addressed by the time she left the exam room. Dr. Martin was also amazingly personable, we talked about variety of things including how she got from Ireland to the United States and local food that one or the other of us may enjoy. By the end of our visit we had a clear understanding of things going on with our pup and she did recommend an fecal test that ended up resulting in Giardia, so it was a really good thing Kayla was tested. If only I could find a doctor for myself like her.
    Shots were given, a free sample too for heartworm/fleas, Kayla even had her nails trimmed since I was too scared to do it myself. We were given a folder that had recommendations on how to teach commands, house train, crate train, and about behavior (barking / jumping) and even playtime!
    I had no concept of how much the first bill would come out to be, but for the peace of mind for my furry baby it wasn't so bad. It was $90 after the $45 first time patient discount. 
    This office REALLY cares!! I'm sold on this vet's office, so long as Kayla is with us we will be going to see Dr. Martin at Boat Club Road Animal Hospital.
    - Shaun G.
  • She's fantastic! We used her until we had to move. To date, she's been the best vet I've yet seen! She's incredibly knowledgeable and one of the kindest, most caring vets I've ever met. A+! I can't see her any more since we moved, but I continue to recommend her!
    - Darla K.
  • They’ve always done a good job with my 4 cats and 1 dog.  They really do have some good vets on the staff there.  Even though you see someone different each time, I’ve found they’re all pretty good.
    - Darla K.
  • They were excellent.  They took her on a couple of walks each day which she loved.  She was very old but would sometimes jump when you tried to pick her up, so they put her in a lower cage so she wouldn't hurt herself.  I chose them because of Angie's list, and I felt confident in their care.  The facilities are very clean.
    - Carolyn M.
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Veterinarians in Saginaw

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