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Hardware Store reviews in Sachse

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  • Very poor service. I purchased one faucet set which was defective. I returned it for a replacement. Seconds and Surplus just gave me a store credit for it and I had to pay cash to buy a replacement. The second one was defective as well and ruined my countertop. This caused extra expense and aggravation to replace it again. It was also unsightly to my holiday guests. When I asked to return it, they just gave me the phone number of the mfr. I called the mfr who said I would have to go through Seconds and Surplus. and that they don't deal with the general public..... i.e........ I am getting the run-around from everybody. I will not buy from them again due to the poor quality of their mdse and their very bad return policy. The mgmt at Seconds and Surplus is very unprofessional and unwilling to accomodate their customers. DON'T BUY ANYTHING FROM SECONDS AND SURPLUS!!!!!!!
    - Michael .
  • They were excellent. Everything about them was great. They were very, very knowledgeable about what they were doing. It was like watching gears of a machine run.
    - KATHY A.
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Hardware Stores in Sachse

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