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Moving reviews in Royse City

  • C
    Move It Now - Akron Canton & Medina
    They were polite and respectful of me and my furniture when loading the truck. The price was great. However after the truck left my home I am not sure what happened over the three days of traveling that left some of my furniture broken and or damaged. I didn't think I needed to get extra insurance being they where such a reparable company. And Keith assured me that my furniture was in good hands. The truck was not packed the same when it left as it did when it arrived. When the truck left Ohio it was secured and things where packed as they should. When the truck arrived and they opened the door some of my stuff was not secured and was thrown about the truck. I am not sure if they had to switch trucks and that was why it was not packed as it was when it left or did they rummage through my stuff??? I guess I will never know. They did compensate me for the damage however some of the things are not repairable or replaceable.
    - Michele D.
  • A
    Firehouse Moving & Delivery
    Firehouse moved us out on 5/8/2014 during a major thunder storm with tornado watch/warnings. The guys were professional, wrapped
    everything, mopped up the floors as they went, and kept me calm. Before the move, the owners came out and surveyed the house, garage, and yard before determining how many trucks and employees would be needed. They
    gave me an estimate and the costs came in a little under the estimate. They stored our stuff for a week and then delivered it to out new house. Again, very professional, nice and stayed on task. After unpacking, only one item was chipped and that was due to my packing. Only suggestion I would make is for them to read the boxes better. If the arrows are pointing to the top, don't turn them upside down. I highly recommend this company.
    - Walter M.
  • F
    The Apartment Movers

    This was the worst move ever!  After it turned into a disaster, I discovered that the movers are CONTRACTORS, not employees of the company.  These were just some guys who owned a truck.  I'll cut to the chase...  they DROPPED our nicest piece of furniture - an armoire - down the outdoor concrete stairs at the apartment.  The piece of furniture was badly damaged - door torn off, all wood trim ripped off, side badly scraped.  It is not usable at all.  They also damaged both a desk and a box spring.  When this was occurring, I called the moving company.  They didn't seem to care at all.  I was advised there was a claim process.  I filed a claim, with pictures, and received confirmation that they received my claim.  I was advised they had 90 days to resolve the claim.  In that 90 days, I received one voicemail saying the repairman was trying to reach me (of course, I had no messages from him).  I made several attempts to make contact - both by phone and by email, but received no response.  I was not able to file a compliant until the 90 day period passed.  At that point, I filed a complaint with BBB, as well as the DMV.  They responded to the BBB that they attempted to reach me on one occasion.  When I was not satisfied with their response, the BBB closed the case as unresolved.  Then suddenly one day I started getting "urgent" calls from them - both from an employee and the owner.  Suddenly, they wanted desperately to resolve my issue.  I'm guessing they received the DMV complaint, their regulatory agency.  They dispatched a check to me, to the wrong address.  I advised them I just wanted the furniture fixed.  The repairman called and scheduled a time to come out.  When he came, he fixed the desk and we were happy with his work.  However, he said he did not have the materials to fix the armoire, and that the company did not want to pay him to come back out a second time.  The company sent us a check for $381 for the remaining claim.  This was the most miserable move experience I've ever had.  I would stay far away from this company!

    - Leslie A.
  • A
    GQS Movers
    The move was quick and easy! We were very pleased not only with the price but also with the efficiency of the move. We would definitely hire them again!
    - Jacqueline J.
  • A
    AB Moving - Dallas
    Three men showed up on time and were so professional. They worked quickly, even in 107 degree heat. I would definitely hire this company again. Thanks for the easy move!!
    - Jessica B.
  • A
    Discount Movers
    The move went very well considering it was moving. The guys did an excellent job to make it as stress free as possible. Would highly recommend them.
    - Travis W.
  • A
    Heavenly Movers Moving and Relocation LLC
    They were on time, very hard workers & were very careful.
    - David J.
  • A
    King Moving Company, LLC
    The team was very hard working and safe. All of our items were moved without any issue.
    - David S.
  • A
    King Moving Company, LLC
    Great job, great price
    - Karla L.
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Moving Companies in Royse City

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