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Garage Building reviews in Royse City

  • F
    Tornado Tough Tornado Shelters
    In mid-March 2015 I found the Tornado Tough Tornado Shelters website and their products looked good as well as their prices so I called.  Tony answered and said that they would need a deposit ($670.00) and that a project manager would contact me within a few days to start get everything rolling and that in a few short weeks we would have our storm shelter completed. 
    I called about a week later and Tony stated that they would actually contact me after the deposit / transaction actually went through and said that they were very busy with orders.
    On March 30 I saw that the transaction on the deposit hit my bank and also received an email stating that they received my deposit.  I responded to the email and asked when I would be contacted.  A few days later, I sent another email since I did not get a response.  On April 8 I called Tony, he again said they were so busy and that someone would get in contact with me. 
    Waited - called and left Tony a voicemail - no response.  Sent emails, no response...and repeat.
    Fast Forward to Friday, 05/01 04:09p INCOMI CL 479-366-0481  - Tony called - I told him I want my deposit refunded immediately.  Tony said "but your unit is schedule to be installed the week of  May 12".  Really - they are just going to magically drop it in without any prework, planning, etc???  I told Tony that we were not even in town that day and to refund my money.  Tony said he would get someone on it - sure you will Tony, sure you will. The next day, while on the phone with my daughter a truck pulls up to your gate (kind you need a remote control to open - has the hydrolic rod) and he yelled that he was here to mark utilities to install our shelter.  Yelled back and said we cancelled that - this 'man' proceeded to push through our closed gate.  I started yelling get out, get out, do not come in here - get off my property (Scared my daughter).  He proceeds to walk up the drive, through the breezeway and up to my door and said he had to mark for utilities.  All the while I am yelling at him to get out and trying to hold the door because my dogs are trying to push their way through the door (I know, in hindsight I should have done something a little different).  My yelling and the dogs barking got my husband?s attention from the back of our property and he ran up as the guy now pulled on the gate to let himself out.  I believe the company name on the side of the truck was NSIS.  We had to pay the fence guy to come out and fix our front gate because apparently they are not made to forcibly push / pull on them.  It would not close all the way and we need the fence to keep our dogs in and other animals out.
    Now here we are, June 05, 2015, no refund, zero communication and looks like I will be contacting an attorney.
    I would stay as far as possible away from this company.
    - deborah s.
  • A
    AAA Repair & Remodeling
    AAA met with my wife and I to talk about our needs and expectations. AAA presented us with ideas and pictures of previous work and we finalized the work to be performed. A price quote was submitted. The price was good and work began within a couple of days. Work was done efficiently with only expected inconvenience. During work, we several times added work to be performed. This work was integrated into the workflow efficiently with costs communicated and accepted.
    - Richard K.
  • A
    DFW Shed Co.
    It was great. They did everything they said they were going to do in the time frame that they gave me.
    - luanne w.
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Garage Builders in Royse City

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