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Basement & Foundation reviews in Rowlett

  • A
    Structured Foundation Repairs, Inc.
    I requested a free foundation inspection and Eric came out and was very good through the whole process. He recommended a plan and I ended up getting some more opinions and some personal issues came up so we did not move forward with any work, but overall I would recommend this company. Eric even called to follow up and see if there was anything else he could do for me once he found out we were not getting any work done.
    - Thomas B.
  • A
    Steady House foundation repair
    Phillip was extremely helpful and explained everything in detail. Because of all the rain and the holidays the job was delayed slightly so he sent out two crews to finish the job in one day for us instead of the three days in the initial quote.
    - Jeremy H.
  • A
    Crosstown Engineering and Home Inspection
    We were having foundation work done on our house and wanted an unbiased independent inspection. Crosstown was recommended to us. From my initial phone call to their office through all phases, everyone was very friendly, professional and helpful. Mr. Green did the foundation inspection, which I then sent to the firm we had contracted with for our foundation repair. They fine tuned their pier layout to match those recommended by Mr. Green. They gladly did this as they knew Crosstown and felt they were an exceptionally professional firm that knew what they were doing. I would highly recommend Crosstown to anyone that needs foundation work done.
    - James P.
  • A
    A-1 Guaranteed Foundation Repair
    This is the second time I have hired A-1 to perform a foundation check using a coupon I get from Angie's List. They take measurements in all rooms to see how much the foundation has shifted. A couple of days after the inspection I received an e-mail with a hand sketch of my floor plan and what the measurements were in each room. If I ever do have foundation problems I will be using this company.
    - Wanda H.
  • F
    Baker Brothers Plumbing, Air & Electric
    They showed up and diagnosed the leak was in the valves in there. They quoted more than 1200 dollars for this fix. I found it way too expensive for this fix. So they collected 39 dollars and left. On top of that the leak was not at the valves but at the union between the pex pipe and the copper pipe. Just tightening it fixed the issue. SO I guess the expensiveness is not due exactly to the know how to fix but the know how to talk people into expensive unnecessary fixes.
    - Carlos B.
  • A
    Berkeys Air Conditioning Plumbing & Electrical
    All went terrific. From the first call to last bit of clean up, Berkeys display professionalism, knowledge in all areas of the work and remarkable patience in dealing with me and my 100s of questions. Berkeys customer service people were polite and helpful during the initial call and all follow up calls that were made. We did call other places as this was obviously going to be a large/expensive job and Berkeys had someone out to our home the next day. No one else was available for at least a week. They quickly diagnosed the issue and would have had a crew out the next day but i took some time to get a couple of opinions. When i called to let them know I would be using them they had the diggers out the next day. Remarkable service to me. From the time we let them know we were using them to the trench filled in from the dig was 4 days (before some places would have been out for the initial inspection). It is also noted from other reviews I have read that Berkeys costs are higher than others. True, we could have paid less, but I feel the value received from the work and great customer service are well worth the extra spent. Knowing that Berkeys stands behind their work and takes a great deal of pride in that work and that the customer is completely satisfied and treated with respect means a great deal to me. I would like to extend special thanks to Jacob who worked with me the entire way and was ALWAYS available to take my calls and answer all questions, Francisco and his team that did the install - great work, the digging team for amazing work and a big thank you for the customer service staff who's always so incredibly helpful. I cannot recommend Berkeys highly enough. They do great work and it really feels like they take pride in every aspect of the work they do. Can't thank you enough for the great job.
    - ROCKY C.
  • A
    Williamson Foundation Repair
    Phil was able to come out on short notice and completed an inspection so that we could make an assessment before continuing our tile installation. We are new Texas residents and foundation issues are new to us. Phil explained everything really well. He was prompt, courteous, and answered all of our questions. It turned out the house is good to go and we will not need any services at this time. He is sending us all our measurements so if down the line we notice anything we can refer to his measurements. Couldn't been more pleased with the response and will be recommending Williamson Foundation Repair to all our friends.
    - Sara A.
  • A
    Granite Foundation Repair, Inc.
    The team was very professional and very efficient. They were friendly, explained what was happening, and did a good job. I'm happy that all of my doors are closing normally for the first time in years! The only criticism I would have is that they destroyed one of my bushes and did a somewhat poor job of transplanting the others (which I do not expect to survive at this point). The one that was destroyed was a holly bush. The first morning, one of the guys warned me that the holly bush "probably wouldn't survive transplanting." I took this to mean they were going to dig it up but that I shouldn't expect it to survive. I understood the risk, but then when I went outside a few hours later, I found that they had completely destroyed the bush (chopped it up to pieces rather than dug it up). I guess what he was trying to tell me is that "it probably wouldn't survive, so we aren't even going to try to transplant it," though he didn't say this. I get that it might not survive, and that it is probably a pain to move due to its sharp leaves, but they didn't even give it a chance. :( I've since looked up information on hollies, and yes, they don't like being transplanted, but it is possible. They didn't even give it a chance. The other bushes that they dug up were dug up with very little roots. I get that they aren't horticulturists, but I'm not holding out hope that my other bushes will survive because they left very few roots on them. If I'd have them have any takeaway here, it would be that it would be nice if they had a landscaping professional advise on the proper way to transplant bushes. The only other comment I have is that they damaged some of my sprinkler system in the process. This is not unexpected, but when we tested it after the job was done, their immediate response was that there was no way their work caused the issues because the problem areas were a few feet from where they were working. The only problem with that argument is that they tested the sprinkler system before they started and signed off that everything was working correctly. They owned the mistake pretty fast and fixed everything to my satisfaction. HOWEVER, all of that being said, I think they did a very good job (hence the A ratings :) ). I knew there would be some landscaping sacrifices, so although it is a bummer about my bushes, everything else about them was great (and the price was right). Time will tell how the repairs hold up, but so far, I'm very happy seeing some of my cracks get smaller and all of my doors closing normally again. The staff was also friendly, efficient, and provided minimal interruptions. If necessary, I would use them again, though, of course, one hopes you never need the services of a foundation repair company :) , especially more than once!
    - Philip G.
  • A
    Foundation & Concrete Services
    Excellent. They were on time every day, very polite, and worked hard. when the work was finished, they cleaned up so well you would not know foundation work had been done. Cost was fair and honest. I highly recommend use of FCS services
    - Tracy H.
  • A
    Focal Point Landscaping Inc
    We are very pleased with Ted and his crew and the work they did! ��They showed up when they said they would and worked hard and efficiently and quickly. ��Ours was a smaller project than most landscaping projects, and Ted was able to fit us in between bigger projects so our wait time for the work was minimal. ��As a testament to the integrity and professionalism of Ted, we realized later in the day, after the crew had left, that we'd mis-marked the area that needed to be excavated. ��Ted was very understanding and got his crew back out to our place 4 days later to correct our mistake. ��We would highly recommend Ted and his company and crew! ��
    - Beth A.
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Foundation & Basement Contractors in Rowlett

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