Covered Wagon Moving

A331 REVIEWS

Founded 2010 • Angie's List since December 2011

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Super Service
Award 2019

Service Categories

Hours

Sunday
12:00 PM - 4:00 PM
Monday
8:30 AM - 6:00 PM
Tuesday
8:30 AM - 6:00 PM
Wednesday
8:30 AM - 6:00 PM
Thursday
8:30 AM - 6:00 PM
Friday
8:30 AM - 6:00 PM
Saturday
9:00 AM - 4:00 PM

Company Contact

16801 Radholme Ct Ste G

Round Rock, TX 78664

Description

As an 15 year veteran in the industry, a native Austinite and a proud graduate of the University of Texas, I founded Covered Wagon Moving with customers needs and the realities of operating a toprate moving company in mind....

Verified Reviews

331 Total Reviews
Reviews by Rating
A Rated
287
B Rated
22
C Rated
9
D Rated
6
F Rated
7
Read reviews by category
moving (331)storage unit (3)
Showing 1-10 of 331 reviews
A

RATED

08/30/2019

We used Covered Wagon for 3 moves in the 3 weeks to various locations. Some with 3rd floor moving. All went well. If you email Chad he responds timely and if they are running behind due to a previous move trying to provide excellent customer service to another customer they keep in communication of their status the day of the move. Excellent.

DESCRIPTION OF WORK
3 Moves in 3 Weeks

CATEGORY moving companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/21/2019

A

RATED

08/21/2019

Very well. They worked hard and quickly.

DESCRIPTION OF WORK
Moving from a house to a second story condo across town.

CATEGORY moving companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/01/2019

A

RATED

08/20/2019

I'm quite happy with the move. Good value, the guys were professional, and very fast once they arrived. The movers were a couple of hours late, but I was given a warning when I booked that they might be because it was also move-in day for the University of Texas Austin. That said, it would have been nice to be able to reach someone during the day for an updated ETA. I tried calling their main numb...

DESCRIPTION OF WORK
Moved my daughter from second floor residential bedroom to a first floor apartment.

CATEGORY moving companies

COST $200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/17/2019

F

RATED

04/30/2019

Asked for estimate. Took two days to receive it. Emailed more questions to Chad and then he up and canceled me because he "felt I would end up canceling"....I never even got a chance to hear the answers and make my own decision! Totally uncaring and bad customer service!!!

DESCRIPTION OF WORK
Moving Estimate and Moving

CATEGORY moving companies

WORK COMPLETED ON 04/30/2019

SERVICE PROVIDER RESPONSE

I am glad that I have a chance to respond to at least the 2nd negative review you have posted about your experience. You called in to get a phone consultation on Sunday April 28th, and after answering many questions and concerns that you had regarding your move, you decided to book with us. You provided your pick up and drop off addresses, as well as a date and time to have your move executed. We ...
A

RATED

08/29/2018

Luke and Phil were the best movers we have ever had. Period. These guys are experienced, worked quickly and worked carefully - which is a rare combination for movers. On top of that, they are very friendly and have a great attitude. Seriously, these are the best possible guys you want helping you on moving day.

DESCRIPTION OF WORK
Moving Help

CATEGORY moving companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/25/2018

SERVICE PROVIDER RESPONSE

Thank you so much for the kind words and so glad we could help you out.
A

RATED

07/16/2018

Outstanding! They were perfect and the cost was considerably less than the estimate.

DESCRIPTION OF WORK
move from one house to another

CATEGORY moving companies

COST $600

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/06/2018

A

RATED

05/30/2018

It went great, and the movers were very polite.

DESCRIPTION OF WORK
Moving out of POD to the house

CATEGORY moving companies

COST $165

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/10/2018

A

RATED

03/27/2018

Great experience. Very easy to deal with. All items moved without incident.

DESCRIPTION OF WORK
Moved furniture, washer, dryer

CATEGORY moving companies

COST $200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/27/2018

A

RATED

01/24/2018

They were able to help me the next day!

DESCRIPTION OF WORK
Moved stuff to storage

CATEGORY moving companies

COST $340

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/23/2018

B

RATED

11/09/2017

The crew was very detailed, which was great, but it also took longer than the last move so I paid more. I'd love to see them be a bit more speedy while also caring to pack well.

DESCRIPTION OF WORK
Moving from storage to home

CATEGORY moving companies

COST $500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/09/2017

Services Offered

Residential moving. Small commercial moving. Piano moving. Gun safe moving. Full service packing. Moving supplies.

Services Not Offered

Ask for details

General Information
Licensed
Yes
Bonded
No
Insured
Yes
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
No
Emergency Service
No
Warranties
NO
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.